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Australians waste $400m a year on roadside assistance

Many Aussies would call someone else for help, even if they're already paying for the service.

More than one in five Aussie drivers with roadside assistance are wasting their money, according to new research from finder.com.au.

finder surveyed 1,430 drivers and asked them about roadside assistance.

When asked who they would call first if they were stranded on the side of the road, the ones with roadside assistance answered with the following:

  • 25% say they would call someone else besides roadside assistance first.
  • 14% would call their partner.
  • 6% would call a family member.
  • 5% would call a friend.
  • 4% would call their insurance company.
  • 1% would call the police.

This means three million Australians are potentially wasting an average of $133 per year on roadside assistance, for a total of nearly $400 million wasted per year. That's a whole lot of wastage, especially considering how useful roadside assistance can be in helping you with everything from dead batteries, to flat tyres, to being locked out of your car and so much more.

Here are some other findings from the survey:

By Gender

  • Women are more likely than men to call their partner first (22% vs 9%).
  • Women are more likely than men to call family and friends first (33% vs 19%).
  • Men are more likely than women to try to fix the car themselves (5% vs 1%).

By Generation

  • 85% of Baby Boomers would call roadside assistance first, making them the most likely generation to do so.
  • 43% of Gen Y would call roadside assistance first, making them the least likely generation to do so.
  • 42% of Gen Y would call their friends and family first, making them the most likely generation to do so.

By State

  • 85% of South Australians would call roadside assistance first, making them the most likely residents of any state to do so.
  • 58% of Western Australians would call roadside assistance first, making them the least likely residents of any state to do so.
  • 22% of Western Australians would call their partner first, making them the most likely residents of any state to do so.
  • 28% of Tasmanians don't have roadside assistance at all, which is the lowest among all states.

Say what?

  • 10% of people without roadside assistance would call roadside assistance first anyway!
  • 4% of drivers don't know if they have roadside assistance or not.

Picture: Shutterstock

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