RACQ Roadside Assistance
Queensland's largest network has 5 RACQ roadside assistance policies to choose from.
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RACQ is Queensland's largest roadside assistance network. It has five roadside assistance policies tailored to different needs depending on where you live and the vehicle you drive. We've broken them down to find out which is right for you.
What does RACQ roadside assistance cover me for?
An RACQ roadside assistance can cover you for the following:
- Flat battery? RACQ can provide a jump start or replacement battery.
- If you lock your keys in your car, someone can come out and unlock it for you.
- If you run out of fuel, RACQ can get you enough to get to a petrol station.
- RACQ can help you fit your car's spare if you get a flat tyre.
- Towing costs can be covered up to a certain distance. This differs depending on the policy you get.
- Travel benefits like emergency accommodation, taxis and car hire apply when you breakdown more than 100km from home.
- RACQ can also tow your caravan or trailer.
RACQ roadside assistance policies comparison
RACQ has a few policy options. Here's an overview of what you'll get with each, and where their cover ends.
| Roadside | Roadside Extra | Plus Care | Ultra Care | RACQ Ultimate | |
|---|---|---|---|---|---|
| Distance RACQ will travel to your breakdown location at no extra cost | Up to 50km | Up to 65km | Up to 100km | Up to 120km | Up to 200km |
| Towing limits | Up to 20km | Up to 35km | Up to 50km | Up to 60km | Up to 100km |
| Towing limits | Up to 50km | Up to 65km | Up to 100km | Up to 120km | Up to 200km |
| Emergency fuel | Driver pays | Driver pays | Cover for up to 3 times | Cover for up to 3 times | Cover for up to 4 times |
| Taxi | Cover for up to $27 | Cover for up to $55 | Cover for up to $150 | ||
| Rental vehicle | 1 day / $220 | 3 days / $330 | |||
| Emergency locksmith | Up to $110 | Up to $165 | Up to $300 | ||
| Accommodation | Up to $550 per incident | Up to $770 per incident | Up to $2,400 per incident | ||
| Rental vehicle | Up to 5 days, up to $100 per day | Up to 7 days, up to $100 per day | Up to 12 days, up to $110 per day | ||
| Alternative transport | Air, rail or coach for up to 5 people | Air, rail or coach for up to 5 people | Air, rail or coach for up to 6 people |
How much does RACQ roadside assistance cost?
Because there are five levels of cover, there are five different prices.
- Roadside. $99/year
- Roadside Extra. $109/year
- Plus Care. $167/year
- Ultra Care. $212/year
- RACQ Ultimate. $292/year
How does RACQ compare to other roadside assistance policies?
Want to make sure you're getting a good deal with RACQ? Compare it with other policies below.
| Company | Cost per year | Joining fee | Callout limits | Need to hold a policy with them? | Lockout / Lost key | Out of fuel | Breakdown towing | Get quote |
|---|---|---|---|---|---|---|---|---|
 | Between $99 and $292/year | $0 | Unlimited | No | Up to $300 | Up to 4 times per year | Up to 200km in rural areas | More info |
 | Included with a comprehensive policy | $0 | First 2 included | Yes | $150 | 10 litres | 50km in the city, 20km in rural areas | Get quote |
 | $89.95 | $0 | Unlimited | No | $125 | $15 | Up to 20km in metro and up to 50km in remote areas | Get quote |
 | $83 | $0 | Unlimited | Yes | $150 | Enough to reach the next petrol station | 20km in the city, 50km in rural areas | Get quote |
 | $113 | $0 | Unlimited | No | Yes | Yes | 20km in the city, towing to nearest NRMA centre in rural areas | More info |
 | $86 | $0 | Unlimited | Yes | $250 | $10 | 20km in the city, 100km in rural areas | More info |
 | Standard: $99 | $0 | Unlimited | Yes | Standard: $150 | Yes | 20km in the city, 50kms in rural areas | More info |
 | $95 | $0 | Unlimited | Yes | $250 | $10 | 20km in the city, 100km country | More info |
 | $95 | $0 | Unlimited | Yes | $250 | $10 | 20km in the city, 100km country | More info |
 | $84 | $0 | Unlimited | Yes | $250 | $10 | 20km in the city, 100km in rural areas | More info |
Can I get assistance if I break down in another state?
Yes. Though RACQ roadside assistance is based in Queensland, your cover applies throughout Australia. RACQ has partnerships with other roadside assistance networks so if your vehicle breaks down while travelling in another state, you'll still be protected and entitled to the same benefits.
Can I get a roadside assistance policy with RACQ if my car insurance is with someone else?
Yes. RACQ does provide car insurance but you don't need to take out a policy in order to be eligible for roadside assistance. However, when you take out a roadside assistance policy, you get up to 17.5% off your car insurance policy, depending on your membership level. There are a few other perks too. With comprehensive car insurance, you can get a hire car after an insured event at no extra cost if you have roadside assistance.
What do I do if my car breaks down?
If you break down, the RACQ roadside assistance number is 13 1905. Alternatively, you can use the RACQ roadside assistance app. You can submit assistance requests through the app. The app then uses your phone's GPS so the mechanic knows your location and you can track how close they are to you as well. It's available on the App Store or Google Play.
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