RACQ roadside assistance review April 2021 | Finder
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RACQ Roadside Assistance

Queensland's largest network has 5 RACQ roadside assistance policies to choose from. 

RACQ
Gary Hunter
Gary Hunter
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RACQ is Queensland's largest roadside assistance network. It has five roadside assistance policies tailored to different needs depending on where you live and the vehicle you drive. We've broken them down to find out which is right for you.

What does RACQ roadside assistance cover me for?

An RACQ roadside assistance can cover you for the following:

  • Flat battery? RACQ can provide a jump start or replacement battery.
  • If you lock your keys in your car, someone can come out and unlock it for you.
  • If you run out of fuel, RACQ can get you enough to get to a petrol station.
  • RACQ can help you fit your car's spare if you get a flat tyre.
  • Towing costs can be covered up to a certain distance. This differs depending on the policy you get.
  • Travel benefits like emergency accommodation, taxis and car hire apply when you breakdown more than 100km from home.
  • RACQ can also tow your caravan or trailer.

RACQ roadside assistance policies comparison

RACQ has a few policy options. Here's an overview of what you'll get with each, and where their cover ends.

RoadsideRoadside ExtraPlus CareUltra CareRACQ Ultimate
Distance RACQ will travel to your breakdown location at no extra costUp to 50kmUp to 65kmUp to 100kmUp to 120kmUp to 200km
Towing limits Up to 20kmUp to 35kmUp to 50kmUp to 60kmUp to 100km
Towing limits Up to 50kmUp to 65kmUp to 100kmUp to 120kmUp to 200km
Emergency fuelDriver paysDriver paysCover for up to 3 timesCover for up to 3 timesCover for up to 4 times
Taxi
Cover for up to $27Cover for up to $55Cover for up to $150
Rental vehicle
1 day / $2203 days / $330
Emergency locksmith
Up to $110Up to $165Up to $300
Accommodation
Up to $550 per incidentUp to $770 per incidentUp to $2,400 per incident
Rental vehicle
Up to 5 days, up to $100 per dayUp to 7 days, up to $100 per dayUp to 12 days, up to $110 per day
Alternative transport
Air, rail or coach for up to 5 peopleAir, rail or coach for up to 5 peopleAir, rail or coach for up to 6 people

How much does RACQ roadside assistance cost?

Because there are five levels of cover, there are five different prices.

  • Roadside. $99/year
  • Roadside Extra. $109/year
  • Plus Care. $167/year
  • Ultra Care. $212/year
  • RACQ Ultimate. $292/year

How does RACQ compare to other roadside assistance policies?

Want to make sure you're getting a good deal with RACQ? Compare it with other policies below.

CompanyCost per yearJoining feeCallout limitsNeed to hold a policy with them?Lockout / Lost keyOut of fuelBreakdown towingGet quote
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RACQ

Between $99 and $292/year$0UnlimitedNoUp to $300Up to 4 times per yearUp to 200km in rural areasMore info

Youi

Included with a comprehensive policy$0First 2 includedYes$15010 litres50km in the city, 20km in rural areasGet Quote

Budget Direct

$79.95$0UnlimitedNo$125$1515km in the city, 50km in rural areasGet Quote
coles logo

Coles

$83$0UnlimitedYes$150Enough to reach the next petrol station20km in the city, 50km in rural areasGet Quote

NRMA

$113$0UnlimitedNoYesYes20km in the city, towing to nearest NRMA centre in rural areasGet Quote

AAMI

$86 $0UnlimitedYes$250$1020km in the city, 100km in rural areasMore info

Allianz

Standard: $99$0UnlimitedYesStandard: $150Yes20km in the city, 50kms in rural areasMore info

GIO

$95$0UnlimitedYes$250$1020km in the city, 100km countryMore info
Suncorp logo new

Suncorp

$95$0UnlimitedYes$250$1020km in the city, 100km countryMore info

Apia

$84$0UnlimitedYes$250$1020km in the city, 100km in rural areasMore info

Can I get assistance if I break down in another state?

Yes. Though RACQ roadside assistance is based in Queensland, your cover applies throughout Australia. RACQ has partnerships with other roadside assistance networks so if your vehicle breaks down while travelling in another state, you'll still be protected and entitled to the same benefits.

Can I get a roadside assistance policy with RACQ if my car insurance is with someone else?

Yes. RACQ does provide car insurance but you don't need to take out a policy in order to be eligible for roadside assistance. However, when you take out a roadside assistance policy, you get up to 17.5% off your car insurance policy, depending on your membership level. There are a few other perks too. With comprehensive car insurance, you can get a hire car after an insured event at no extra cost if you have roadside assistance.

What do I do if my car breaks down?

If you break down, the RACQ roadside assistance number is 13 1905. Alternatively, you can use the RACQ roadside assistance app. You can submit assistance requests through the app. The app then uses your phone's GPS so the mechanic knows your location and you can track how close they are to you as well. It's available on the App Store or Google Play.

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