How the Finder Score helps you find a better broadband plan
We designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from 40+ providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.
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We're internet addicts. We review every offer, every GB, every plan, every month. Yep, our data usage is bonkers, but it's worth it.
Obsessed with offers. Whether you're looking for basic or ultra fast NBN, we'll bring you hundreds of plan options. Sure, you could go website to website and find them yourself. Or, you could let us nerd out for you - so you can see them live, 24/7.
No mark ups. You get the same rates as going direct, heck sometimes you even score better as we put in the yards to bring you exclusive offers.
FINDER40 code is not working in SWOOP
Hi Kate, FINDER40 is for Swoop’s NBN 250 plan. Which NBN speed are you opting for? You can try FINDER15 for NBN 25 and NBN 50, or FINDER25 for Swoop’s NBN 100 plans. Hope this helps!
I am an AGL electricity customer. I have my NBN connection at present with Telstra.
If I transfer can I keep my bigpond email address?
Hi Peter,
You can keep your bigpond address after closing your Telstra account, but you have to let them know when you do so. It’s free to keep for the first 12 months after you cease to be a Telstra customer. After that, it’s $79 a year.
You can find more info here: https://www.telstra.com.au/content/dam/tcom/personal/help/pdf/cis-personal/broadband/personal-critical-information-summary-paid-email.pdf
Hope this helps.
I need to get rid of 2 to 4 NBN recorded calls each day they are driving us mad.
Hi Allan,
Thanks for your question. Sorry to hear about your current situation with your NBN provider. While we review NBN in our pages, it’s helpful to know that we neither work with them or answer for their company. It would be best to contact the customer service support of NBN directly for further assistance.
Hope this clarifies and we hope they find a quick resolution for you!
With care,
Nikki
Hi, is there a hidden cost of $300 to be payed for the nbn
Hi Michael,
Thanks for getting in touch! I understand you want to get the full disclosure of NBN costs. Kindly note that while we have a review and comparison page for NBN providers, we don’t work with them directly. It would be best to reach out to your chosen NBN provider to check the net costs of using their service.
Hope this helps and feel free to reach out to us again for further assistance.
Cheers,
Nikki
I have nbn connected but I was not consulted about the location of te internet access point in the house and would like it changed. How do I organise someone to change the access point. (I live in Somerton Park, Adelaide.
Hi Ian,
Thanks for contacting Finder.
In that case, you’ll need to contact the representative who installed your NBN connection. You may also directly reach out to NBN so they can refer you to an agent.
Hope this helps.
Best Regards,
Faye