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Which NBN providers offer the option to BYO modem?
Not all NBN providers will give you the option to bring your own modem when you sign up to a plan. We've looked at a couple of popular NBN providers that offer BYO modem NBN plans. Keep in mind that these aren't the only providers out there with a BYO modem option.
Aussie Broadband
Aussie Broadband has a wide range of NBN plans, plus the option to build your own customised plan. It has 100% Australian customer service, optional Fetch TV on some plans and the choice of a home phone line.
It offers full tech support to walk you through connecting and configuring your BYO modem via its support line.
The NBN plans sold by iiNet are available either on six-month contracts or just month to month. Some of its faster plans have Fetch TV bundling options on six-month contracts, although you won't be able to get a home phone line if you bring your own modem.
It has support articles to help with a range of popular modems, but for ones not on the list you'll be left to search Google or visit the manufacturer's website for more help.
Tangerine's plans range from NBN 25 up to NBN 100 and include a 6-month discount for new customers. It's very light on extras, providing simple plans that seek to give good value.
If you bring your own modem, it notes its customer support team will do its best to help you set up, but you may be left to do a good bit of configuration yourself, depending on the make and model.
You've settled on an NBN plan that lets you BYO modem and you're ready to get online. Since you aren't using a pre-approved, pre-configured modem, you may need a couple of extra steps to get it working:
Check compatibility. Run the make and model of your modem past your intended provider. It will let you know if it will work for the plan you're after.
See if there's tech support. Some providers are happy to help you configure your BYO modem and their tech support teams will either walk you through the process or point you towards resources to help.
Self-configuration. If your provider doesn't help you get set up, you might be left to configure it yourself. Seek out resources for setting up your specific model of modem.
Can I use my own modem with the NBN?
In theory, most modern modems you have lying around should work for NBN connections. In practice, there are a few reasons you might not be able to use the modem you already have:
It's too old. The majority of recent modems will be able to handle an NBN connection without problems. However, very old models may lack the required technology.
You're on a super high-speed plan. Run-of-the-mill NBN modems aren't always capable of reaching NBN 250 or NBN 1000 speeds, especially via Wi-Fi. If you're investing in an ultra-fast plan, chances are you'll need to invest in a new modem, too.
Your provider doesn't allow it. Some providers won't offer tech support if you BYO modem and some will flat out refuse to connect you if you don't use the modem they sell.
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio
I want to put in a security system as we travel most of the year i only need internet for this, to have access to the cameras . no other reason, the house does have NBN installed but is not connected and hasn’t for 3 years . Do i have to have a plan through the nbn to do this and what’s my cheapest option , $50 plus a month so i can look at cameras seems a bit rich.
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I want to put in a security system as we travel most of the year i only need internet for this, to have access to the cameras . no other reason, the house does have NBN installed but is not connected and hasn’t for 3 years . Do i have to have a plan through the nbn to do this and what’s my cheapest option , $50 plus a month so i can look at cameras seems a bit rich.
Hi Joe! Completely understand why you’d want to pay the bare minimum. You can check out our guide to the top cheap internet plans to help you find a plan that’s under $50 https://www.finder.com.au/broadband-plans/cheap-broadband-plans