Pros
- 500GB data bank available on plans
- Pair your plan with a refurbished Samsung Galaxy or iPhone
- Freeze your service for up to 3 months when travelling
Cons
- Customer service hours are only within weekday business hours
numobile stands apart from many other smaller providers by offering handsets with its plans – both new and refurbished.
A refurbished handset can be better value if you're after a cheaper version of a popular iPhone or Samsung Galaxy and don't mind a couple of minor scratches or slightly reduced battery life.
For example, you'll save about $55 on a refurbished iPhone 11 compared to a brand-new one.
numobile's plans themselves are also very good value, running on parts of the Telstra 4G network.
Besides this, numobile has some handy features that might appeal to you:
But remember that numobile:
You can also choose to get either a new or "nucertified refurbished" phone with your numobile SIM on a 24-month contract.
You can cancel anytime – all you'll have to do is pay out the remaining value of the mobile.
numobile runs its refurbished phones through a 51-point test to ensure they work well, checking:
To ensure you're happy with your purchase, all handsets come with a 12-month warranty in case the device fails.
You can also take advantage of the 30-day "return or swap" option, which lets you return the phone you bought or trade for a different one. The phone must be in the exact condition and original packaging as when it was sent to you.
numobile's right up there when it comes to coverage:
Want to get in touch with numobile? The service team is available between 8am–6pm AEST, Monday to Friday.
You can:
numobile has a few extra features available on its plans:
Any data you haven't used at the end of the month will be stored in a data bank, up to a maximum of 500GB.
Heading overseas? numobile doesn't offer international roaming, but it does give you the option of freezing your mobile service for up to 3 months without losing any banked data or making payments.
Every numobile plan (except the 12GB for $22) comes with unlimited talk and text to 15 countries. This could be helpful if you have friends and family living overseas.
If you run out of data for the month and have nothing in your data bank, you can purchase extra data to tide you over to the next month. You can buy 2GB for $10 or 5GB for $25.
Sadly, numobile is not available for purchase via Finder. Instead, head over to numobile's website numobile.com.au to purchase your chosen plan.
Or you can continue to compare mobile plans to find a better deal for you.
What if I want to keep my current phone number?
Easy. Just let numobile know that you want to keep your current number during the SIM activation process. Once everything's set, your number should be ported over in a maximum of 48 hours.
If your current phone number is under someone else's name, switching to numobile might take a bit longer. Find out more with our guide on how to transfer ownership of your mobile number.
Initial text message trials will start in 2025.
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