numobile's pre-owned smartphones offer a cheaper alternative to buying new.
Is numobile right for me?
- What does numobile offer? numobile offers pre-owned smartphones on 24-month repayment plans. These pair with month-to-month SIM plans powered by parts of the Telstra 3G and 4G networks.
- Product highlights: Much cheaper than buying new, 12-month warranty on all handsets, data banking up to 200GB.
- Watch out for: Despite numobile's 51-point certification process, you might notice differences between its second-hand phones and brand new handsets from other retailers. Make sure you understand this going in to avoid disappointment.
numobile phone plans
numobile's phone plans explained
numobile takes a different approach to phone plans than your typical telco. It offers second-hand smartphones from Apple and Samsung on 24-month repayment plans, any of which can be paired with one of numobile's month-to-month SIM plans.
Because the SIM plans operate on a month-to-month basis, you can swap between them without paying any cancellation or recontracting fees. Should you want to switch to a different provider entirely, though, you'll have to pay out the remaining cost of your chosen handset.
numobile's SIM plans all come with unlimited standard talk and text. Coverage is provided by parts of the Telstra 3G and 4G networks. Pricing for these plans (not including any handset repayment fees) is as follows:
- XS plan: Unlimited calls and texts plus 1GB of data for $10 a month.
- S plan: Unlimited calls and texts plus 4GB of data for $20 a month.
- M plan: Unlimited calls and texts, unlimited international talk and text to 15 countries and 16GB of data for $30 a month.
- L plan: Unlimited calls and texts, unlimited international talk and text to 15 countries and 25GB of data for $40 a month.
- XL plan: Unlimited calls and texts, unlimited international talk and text to 15 countries and 40GB of data for $50 a month.
The 15 countries covered by the unlimited international talk and text offer are Bangladesh, China, Hong Kong, India, Indonesia, Malaysia, New Zealand, Pakistan, Philippines, Singapore, South Korea, Thailand, United Kingdom, United States and Vietnam.
All of numobile's SIM plans also support data rollover, allowing you to bank unused data up to a maximum of 200GB. Just be aware that you'll lose any banked data if you switch to a less-expensive numobile SIM plan.
numobile doesn't automatically charge excess usage fees if you run out of monthly data. Instead, you'll need to manually top up by purchasing either a 2GB add-on for $10 or a 5GB add-on for $25.
If you feel the need to upgrade your numobile phone, you can return or swap it at any time. Provided it's in the same condition it was when numobile sold it to you, numobile will waive any outstanding handset repayments. If it has suffered damage or lost functionality, you'll have to pay a portion of your remaining handset repayments to return or swap it.
How does the numobile certification process work?
numobile advertises all its second-hand phones as "nucertified", which means they've undergone a 51-point inspection process at numobile's Sydney testing facility. This process checks that each phone is capable of:
- Making and receiving calls and texts.
- Accessing the Internet.
- Taking clear photos and videos from both the front and back cameras.
- Recognising touch gestures accurately.
- Connecting to Wi-Fi networks.
- Using its GPS for geolocation.
- Producing clear audio through both its speaker and headphone jack.
- "Correct" battery performance.
Additionally, each phone is unlocked and completely wiped of existing data. The screen should be as-new and the body of the phone should have no more than a few visible scars or blemishes.
Each numobile phone also comes with a 12-month warranty. If at any point in those 12 months your phone no longer meets numobile's certification standards (provided you didn't damage the phone in any way), numobile will either repair or replace it at no cost to you.
Should you accidentally damage your numobile phone or need to return it after the 12-month warranty has expired, numobile will only charge you a maximum of 40% of your remaining handset repayment fees.
How does numobile compare?
numobile has the advantage of being one of only a few Australian providers offering pre-owned smartphones on contract plans. Since it charges significantly less for its second-hand phones than other telcos do for brand new handsets, it is a much more attractive option for folks wanting to spend as little as possible.
When you combine that price advantage with a range of solid SIM plans and the benefit of Telstra network coverage, numobile stands out as a compelling alternative to buying new.
To see how numobile's phone plans fare against plans from competing telcos, check our comparisons below.
Why should you consider numobile?
If you want to enjoy all the features of a modern smartphone but don't want the steep price tag that typically comes with it, numobile is well worth considering. Its second-hand phones offer all the same functionality as their brand new counterparts, just at a much lower price. And with each handset including a 12-month warranty, you're protected in the event anything goes wrong.
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To compare offers from other Aussie telcos, head over to our round-up of the latest mobile plan deals.
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