The ING Orange Advantage Loan - $150,000+ (LVR ≤ 80% Owner Occupier, P&I) was highly commended for Best Refinance Variable Home Loan - Large Bank in the 2025 Finder Awards.
The following information is general in nature and applies to most home loans. There may be specific criteria that apply for this lender.
Age. You must be over 18 years of age.
Residency. You should be a resident of Australia.
Employment. You should have a regular source of income.
Documents required
When you apply for a mortgage with ING you are required to provide certain information so make sure you have all your documents ready before you apply. The documents you will be expected to provide are:
📄 Property details. You can start a loan enquiry before you've bought a property. But to complete an application you need the address of the property and a signed contract of sale.
📄 Identification documents. You will need identification such as a driver's licence, passport or birth certificate.
📄 Proof of income documents. Recent payslips can establish your income.
📄 Asset and liability documents. You need to provide documents showing your current assets (savings accounts, investments) and liabilities (your outstanding debt).
Mortgage brokers. Still confused? Get free, expert guidance from a qualified mortgage broker.
Lenders like ING
If you want to compare loans from similar lenders to ING then you can start with these online lenders. They all have competitive rates and may be a better match for your needs:
Athena. This digital fintech lender offers low-rate mortgages and an entirely online, convenient service.
Tiimely Home. This lender's online application tool can process your mortgage application fast. Backed by the Bendigo and Adelaide Bank.
Homestar. A 100% online lender, Homestar has been providing mortgages to Australian borrowers since 2004.
Loans.com.au. A Brisbane-based online lender, Loans.com.au is backed by Firstmac, Australia's largest non-bank lender.
ME Bank. Member's Equity was established back in 1994 and went fully digital in 2012.
To make sure you find the right ING loan, you need a clear idea of what you're looking for in a mortgage. These simple questions can help:
Are you comfortable applying online? Because ING is an online lender you need to be comfortable completing the entire home loan process via the web (with phone and chat support).
What do you need the loan for? If you're buying a home to live in you need an owner-occupier loan. Property investors need an investment loan rate. ING has both.
Fixed or variable? Do you want the flexibility of a variable rate loan that could rise or fall at any time? Or are you happy to lock in a fixed rate for a certain period so you can forget about rate changes at all?
What features do you need? If you want a 100% account with your home loan, make sure the ING loan you're interested in has this feature before you apply.
Home loan pre-approval is an optional step in the application process that some lenders offer. Pre-approval means a lender has examined your savings, income and spending habits and has a rough idea of how much it could lend you. It's not the same as full loan approval and it's no guarantee that the lender will ultimately approve a full application. But it does allow borrowers to start looking for a home with more confidence and a clearer idea of their borrowing power.
Pre-aproval is not something every lender offers, but many do.
Most Australian borrowers bank with one of the Big Four (Commbank, ANZ, Westpac and NAB). You might have some concerns about getting a loan from a smaller lender. But there's no reason to worry about going with a smaller lender.
In Australia, banks and lenders are regulated by the Australian Prudential Regulation Authority (APRA) or the Australian Securities and Investments Commission (ASIC) and must comply with the National Consumer Credit Protection Act.
ING is an authorised deposit-taking institution (ADI). This means customers with money deposited in a ING savings account benefit from the deposit guarantee scheme. This federal government scheme guarantees a customer's savings up to $250,000. Even if the bank itself collapses.
Deciding between a fixed or variable rate depends on what you want from the loan. A variable rate loan can change at any time, either up or down. A variable rate usually offers more flexibility in how fast you can repay the loan and the cost of refinancing.
A fixed rate loan offers total certainty about your rate, for the fixed period. This means it won't rise, costing you more. But if your lender starts lowering rates you won't benefit either. Refinancing a fixed rate loan means breaking the loan, because you've agreed to a specific rate. This means you may have to pay a fixed rate break fee.
Mortgage brokers are home loan professionals who can help you find a suitable loan. A broker typically charges you no fee, because they receive a commission from your lender. Brokers are great if you are short on time or find the whole process of researching and applying for a home loan confusing. But you can definitely do it yourself and find a good loan. You may even find a better deal. That's because brokers don't compare loans from every lender in the market. They have access to a panel of loans and often don't have smaller online lenders in their panel.
Sources
What is Finder Score?
The Finder Score crunches 7,000 home loans across 120+ lenders. It takes into account the product's interest rate, fees and features, as well as the type of loan eg investor, variable, fixed rate - this gives you a simple score out of 10.
To provide a Score, we compare like-for-like loans. So if you're comparing the best home loans for cashback, you can see how each home loan stacks up against other home loans with the same borrower type, rate type and repayment type. We also take into consideration the amount of cashback offered when calculating the Score so you can tell if it's really worth it.
Richard Whitten is Finder’s Senior Money Editor, with over eight years of experience in home loans, property, credit cards and personal finance. His insights appear in top media outlets like Yahoo Finance, Money Magazine, and the Herald Sun, and he frequently offers expert commentary on television and radio, helping Australians navigate mortgages and property ownership. Richard started his career in education and textbook publishing in South Korea. He holds multiple industry certifications, including a Certificate IV in Mortgage Broking (RG 206) and Tier 1 and Tier 2 certifications (RG 146), as well as a Bachelor of Education from the University of Sydney and a Graduate Certificate in Communications from Deakin University.
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I have been with ING for many years, love the savings account. Just wondering whether I would be eligible for a home loan based on the fact that I own a unit in Sydney ( Naremburn ) which is now valued at approx $600,000. I am currently studying and no longer earning an income as such, but have an allocated pension from my super of $763.00 per fortnight.Also receive a very small amount from Centrelink as Austudy. Would love to hear whether I have any options. Kindest Regards, Barbara
Finder
MarcJune 17, 2014Finder
Hi Barbara,
Thanks for the question.
ING DIRECT has its own unique lending criteria which are kept under wraps as the case with every other bank and lender. I would suggest contacting ING DIRECT directly to discuss your options with them rather than make an online application online, as this will give you an opportunity to discuss your options in relation to your assets and income considerations. For more tips, you may consult our guide on pensioners home loans.
Before applying, please ensure that you meet all the eligibility criteria and read through the details of the needed requirements as well as the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you.
I hope this helps,
Marc.
AdamSeptember 17, 2013
I would like to refinance my loan to make renovations and to have it ready for a head lease for two years at $450 a week?
nadhemJune 15, 2014
Hi dear sir. I have 80,000 cash deposit to buy a house to live in it.
Finder
ShirleyJune 16, 2014Finder
Hi Nadhem,
Thanks for your question.
You compare home loans to find the one that best suits you. Alternatively, you could speak to a mortgage broker.
Before applying, please ensure that you meet all the eligibility criteria and read through the details of the needed requirements as well as the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you.
Cheers,
Shirley
Finder
ShirleySeptember 18, 2013Finder
Hi Adam,
Thanks for your comment.
Directly enquiring with ING DIRECT will give you a better indication of what your repayments will be. You can do so by choosing the loan you would like to refinance head over to their website.
I also recommend getting in touch with a licensed mortgage broker. A broker can help you understand your financial position and they can leverage their panel of networks to find a lender that is more inclined to review your application.
Hope this helps,
Shirley
JulieOctober 19, 2013
is there any account fee? what rate for variable offset account? my current variable rate is 4.98% with nab, but my friend told me that he got better offer from your bank.
please call me
Finder
ShirleyOctober 21, 2013Finder
Hi Julie,
Thanks for your comment.
The ING DIRECT Action Equity home loan does not have an annual fee and there is no offset account available.
You may want to compare our featured best home loans for a better interest rate.
I also recommend getting in touch with a licensed mortgage broker. A broker can help you understand your financial position and they can leverage their panel of networks to find a lender that is more inclined to review your application.
Home loan cashback deals can help you refinance to a cheaper interest rate and get a lump sum cash payment. Compare the latest deals and check your eligibility today.
Learn how to compare rates to find the best home loan and start saving money on your mortgage today.
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I have been with ING for many years, love the savings account. Just wondering whether I would be eligible for a home loan based on the fact that I own a unit in Sydney ( Naremburn ) which is now valued at approx $600,000. I am currently studying and no longer earning an income as such, but have an allocated pension from my super of $763.00 per fortnight.Also receive a very small amount from Centrelink as Austudy. Would love to hear whether I have any options. Kindest Regards, Barbara
Hi Barbara,
Thanks for the question.
ING DIRECT has its own unique lending criteria which are kept under wraps as the case with every other bank and lender. I would suggest contacting ING DIRECT directly to discuss your options with them rather than make an online application online, as this will give you an opportunity to discuss your options in relation to your assets and income considerations. For more tips, you may consult our guide on pensioners home loans.
Before applying, please ensure that you meet all the eligibility criteria and read through the details of the needed requirements as well as the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you.
I hope this helps,
Marc.
I would like to refinance my loan to make renovations and to have it ready for a head lease for two years at $450 a week?
Hi dear sir. I have 80,000 cash deposit to buy a house to live in it.
Hi Nadhem,
Thanks for your question.
You compare home loans to find the one that best suits you. Alternatively, you could speak to a mortgage broker.
Our borrowing power calculator can also help along with our first homebuyers guide.
Before applying, please ensure that you meet all the eligibility criteria and read through the details of the needed requirements as well as the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you.
Cheers,
Shirley
Hi Adam,
Thanks for your comment.
Directly enquiring with ING DIRECT will give you a better indication of what your repayments will be. You can do so by choosing the loan you would like to refinance head over to their website.
You can also use our home loan repayment calculator for a rough estimate of your repayments.
I also recommend getting in touch with a licensed mortgage broker. A broker can help you understand your financial position and they can leverage their panel of networks to find a lender that is more inclined to review your application.
Hope this helps,
Shirley
is there any account fee? what rate for variable offset account? my current variable rate is 4.98% with nab, but my friend told me that he got better offer from your bank.
please call me
Hi Julie,
Thanks for your comment.
The ING DIRECT Action Equity home loan does not have an annual fee and there is no offset account available.
You may want to compare our featured best home loans for a better interest rate.
I also recommend getting in touch with a licensed mortgage broker. A broker can help you understand your financial position and they can leverage their panel of networks to find a lender that is more inclined to review your application.
Hope this helps,
Shirley