UniHealth Insurance

UniHealth is the only Australian private health insurance fund solely for the higher education community and their families. It gives value health insurance to its members through lower costs and generous benefits.

Who is UniHealth?

As an industry-based health fund, UniHealth membership is available to those working in a higher education institution in Australia – universities, colleges, TAFEs and RTOs. Eligible members include lecturers, tutors, management, support and administration staff and maintenance workers, as long as you are a current or former member of a relevant education union. Plus your spouse or partner, or any member of your immediate family can join too.

Not-for-profit fund UniHealth is part of Teachers Health, which is built on 60 years of health expertise, with a more specialised focus in order to deliver more benefits to its members. Along with Teachers Health, UniHealth provides health insurance policies to over 350,000 people.

What health insurance options are available?

UniHealth's Hospital covers are designed to suit different life stages and needs.

• Hospital
• Extras
• Combined

Young people discount

Our StarterPak combined cover is designed to suit young people who want value for money health insurance, but don't want to pay for services that they may not use. It offers outstanding value and coverage for a range of Hospital and Extras services.

Member offers

• QBE home and car insurance discounts. Members receive a multi-policy discount with QBE home and car insurance.
• New family program. Practical information and support for early parenting matters.
• Rehabilitation at home. Professional rehabilitation services in the comfort and privacy of your own home.
• Weight loss and management. Assistance in reaching and then maintaining your weight goals.
• Chronic disease management. Professional, evidence-based support and assistance for a range of chronic diseases.
• Diabetes management. Assistance for members with diabetes or pre-diabetes.
• Residential care support. Receive assistance in making well-informed decisions on residential aged care facilities.
• Hospital care at home. Early discharge and hospital care in your own home to help reduce the chance of hospital-acquired infections and to get home sooner.
• Mental Health Support. UniHealth members can get access to mental health support through the Mental Wellness program which can include phone sessions with a mental health professional and more.
• Healthy Lifestyle. You can get access to the following programs through the Healthy Lifestyle part of UniHealth Extras cover.

• CSIRO Total Wellbeing Diet
• Weight Watchers
• SHED-IT
• Jenny Craig
• Impromy Program
• TIFFXO
• 28 by Sam Woods
• Interval Weight Loss
• National Healthy Eating Activity and Lifestyle (HEAL) Program

How to make a claim

There are several ways you can lodge a health insurance extras claim with UniHealth:

• On the spot. Simply swipe your UniHealth membership card on the spot when you visit your healthcare provider to claim your benefit instantly.
• Via mobile app. The UniHealth member app makes it easy to submit extras claims by uploading a photo of your receipt. The app is available for Apple and Android devices.
• Online. You can lodge a claim for the following extras services through the UniHealth Online Member Services area: Acupuncture, chiropractic, complementary therapies, remedial massage, optical, physiotherapy and podiatry.
• By mail. You can download a claim form from the UniHealth website. Once the form has been completed, you can send it along with your invoice or receipt to UniHealth, GPO Box 9812, Sydney NSW 2001.
• In person. Completed claim forms and invoices or receipts can be lodged in person at a Member Care Centre located at a Teachers Health Centre.
• Via email. Finally, you can also send your completed claim form and invoice via email to submitclaim@unihealthinsurance.com.au

If you receive a bill for hospital services from your doctor or specialist:

• If the doctor or specialist participates in UniHealth's Access Gap Cover scheme, the bill will be sent directly to UniHealth
• If the doctor or specialist does not participate in the Access Gap Cover scheme, you will need to take the bill to Medicare for processing before UniHealth can pay a benefit.