Coles Roadside Assistance

Get help if you break down with Coles Roadside Assistance

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When you purchase a car insurance policy with Coles, you have the option of adding Coles Roadside Assistance to your policy. If you break down, Coles car insurance roadside assistance can get you up and running or tow you to the nearest repairer, plus take care of a few extra things.

What does Coles Roadside Assistance cover me for?

Coles insurance roadside assistance comes with the following benefits:

  • Unlimited roadside assistance callouts.
  • Coverage regardless of who is driving (so long as they have your permission).
  • Towing to your preferred repairer (free towing for first 20km in the city and 50km in the country).
  • Flat tyre change or tow to the nearest tyre shop.
  • If you run out of fuel, they'll give you enough to get to the nearest petrol station.
  • Jump starts or replacing a flat battery (the cost of the new battery isn't included).
  • Help to get into your car if you're locked out.
  • Relaying urgent messages to family, friends or work.
  • Emergency towing (part of a Coles Comprehensive or Third Party, Fire and Theft Insurance policy).

How much does it cost?

A Coles Roadside Assistance policy will vary depending on circumstances such as your age, where you live and the type of car you drive. Based upon a quote we received though, a roadside assistance policy is likely cost to you around $83* a year.

Keep in mind that in order to get Coles roadside assistance, you need to purchase a Coles car insurance policy. Once you've received a quote, you get the option of adding roadside assistance on to your policy.

*Based on a quote for a 2020 Toyota Corolla Sport Sedan; 30-year-old male driver living in Newtown, 2042, Sydney.

How does it compare against other roadside assistance policies?

Coles Roadside Assistance provides similar services to many of its competitors, including breakdown tow, battery assistance, unlimited callouts, tyre change and emergency fuel cover. It also doesn't have a joining fee. In terms of cost, it's also affordable. Take a look at the table below to see how they compare:

CompanyCost per yearJoining feeCallout limitsNeed to hold a policy with them?Lockout / Lost keyOut of fuelBreakdown towingGet quote
coles logo


$83/year$0UnlimitedYes$150Enough to reach the next petrol station20km in the city, 50km in rural areasGet quote


Included with a comprehensive policy$0First 2 includedYes$15010 litres50km in the city, 20km in rural areasGet quote

Budget Direct

$89.95$0UnlimitedNo$125$15Up to 20km in metro and up to 50km in remote areasGet quote
NRMA logo


$113$0UnlimitedNoYesYes20km in the city, towing to nearest NRMA centre in rural areasGet quote


$86$0UnlimitedYes$250$1020km in the city, 100km in rural areasMore info


Standard: $99$0UnlimitedYesStandard: $150Yes20km in the city, 50kms in rural areasMore info


$95$0UnlimitedYes$250$1020km in the city, 100km countryMore info
Suncorp logo new


$95$0UnlimitedYes$250$1020km in the city, 100km countryMore info


$84$0UnlimitedYes$250$1020km in the city, 100km in rural areasMore info

What do I do if my car breaks down?

To stay safe and get the help you need, follow these steps if your car breaks down:

  • Pull over. If it's possible, find a safe place to pull over as far left and away from traffic as possible.
  • Turn on your hazard lights. Make sure you turn on your hazard lights to let other drivers know you've broken down.
  • Get out of your car. If it's safe, get out of your car and stand clear of the road. Alternatively, stay inside with your seatbelt on.
  • Call for help. Coles Roadside Assistance number is 1300 265 374.
  • Wait for help. Stay in a safe place and wait for Coles Roadside Assistance to arrive.

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