RACQ car insurance review

At over 100 years old, RACQ is the grandpa of car insurance in Queensland. But is it spry beyond its years or starting to lose its marbles?

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By

Nicola Middlemiss

Edited by

Tim Bennett

Updated

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RACQ

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Pros

  • Buy your car insurance and roadside assistance all in one place.
  • Access a range of member perks, including discounts on fuel, groceries, and gift cards.
  • Support available from a Queensland-based call centre and 27 physical branches.

Cons

  • RACQ's policies were, on average, 34% more expensive than other brands we researched.
  • No cover for emergency accommodation, a very common benefit from other brands.
  • Key replacement costs capped at $750 but most brands offer a $1,000 limit.

Compare RACQ car insurance's policies

Finder Score Accidental damage Roadside assistance Fire and theft New Vehicle Replacement Hire car after theft
RACQ logo
Finder Score
8.9 Great
RACQ Comprehensive
Finder Score
8.9 Great
Standalone
  • If your car is written off in the first 2 years
  • Up to $75 per day - Up to 21 days
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    RACQ logo
    Finder Score
    Not scored yet
    RACQ Fire, Theft and Third Party
    Finder Score
    Not scored yet
    Standalone
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    RACQ logo
    Finder Score
    8.2 Great
    RACQ Third Party Liability
    Finder Score
    8.2 Great
    Standalone
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    Finder Score for car insurance

    We analyse over 30 car insurance products across insurance providers, and rate each one for price and features. We collect up to 36 quotes per product, for male and female drivers in New South Wales, Victoria, Queensland, South Australia, Tasmania and Western Australia. Quotes are collected for 20 year olds, 30 year olds and 60 year olds, assuming an excess of $850 for a 2020 Toyota Corolla 4 door sedan model, with an average 15,000 kms driven each year. While we are not allowed to display actual quotes, our Finder Score aims to serve as an indicative guide to how cost and feature competitive a product might be for you.

    Our feature score assesses each product for more than 15 features across loss and damage coverage, repairs and assistance coverage, personal items coverage and policy coverage. Features we assess include but are not limited to legal liability, essential repairs, new car replacement, car hire events, roadside assistance, agreed or market value, windscreen damage and natural disaster coverage.

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    Why choose RACQ car insurance?

    • Excess free windscreen - Don't pay an excess the first time you make a claim for damage to your windscreen, window glass or sunroof glass. One repair or replacement per year.
    • Hire car after an incident - for a hire car if your vehicle is unusable after an insured incident that you've made a claim for.
    • No claim discount protection - RACQ won't reduce your current no claim discount the first time you make an at fault claim during the period of insurance.

    FAQs

    Sources

    Tim Bennett's headshot
    To make sure you get accurate and helpful information, this guide has been edited by Tim Bennett as part of our fact-checking process.
    Nicola Middlemiss's headshot
    Journalist

    Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards. See full bio

    Nicola's expertise
    Nicola has written 246 Finder guides across topics including:
    • Personal finance
    • Personal insurance, including car, health, home, life, pet and travel insurance
    • Commercial business insurance
    More resources on Finder

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    12 Responses

      Default Gravatar
      johnMay 6, 2015

      Why does the windscreen option cost not appear anywhere near a quote?

        Richard's headshotFinder
        RichardMay 7, 2015Finder

        Hi John,

        Thanks for your question. finder.com.au is a comparison service and does not currently have the facilities in place to provide quotes for RACQ Car Insurance.

        Thanks,
        Richard

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