We analyse over 30 car insurance products across insurance providers, and rate each one for price and features. We collect up to 36 quotes per product, for male and female drivers in New South Wales, Victoria, Queensland, South Australia, Tasmania and Western Australia. Quotes are collected for 20 year olds, 30 year olds and 60 year olds, assuming an excess of $850 for a 2020 Toyota Corolla 4 door sedan model, with an average 15,000 kms driven each year. While we are not allowed to display actual quotes, our Finder Score aims to serve as an indicative guide to how cost and feature competitive a product might be for you.
Our feature score assesses each product for more than 15 features across loss and damage coverage, repairs and assistance coverage, personal items coverage and policy coverage. Features we assess include but are not limited to legal liability, essential repairs, new car replacement, car hire events, roadside assistance, agreed or market value, windscreen damage and natural disaster coverage.
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just how genuine is the New for new replacement promise? My son bought a new car in 2015 which was written off. NRMA says there are no 2015 models available and want to pay out a lower market value. We have confirmed with the manufacturer that the 2016 model is EXACTLY the same as the 2015 model. Is it reasonable to say that because NRMA can’t find a 2015 plated model in 2016 that a payout is the only option. Why give a 2 year new for new promise if you only intend to replace a vehicle plated in the same year of purchase?
Hi Steve,
Thanks for your question. finder.com.au is a comparison service and not an insurer and we are not permitted to provide our users with personalised financial advice. According to the NRMA product disclosure statement (PDS):
New replacement vehicle
If we [NRMA] agree to pay your claim as a total loss, then you may choose to replace your vehicle with a new one if all of these apply:
• You bought your vehicle as a new or demonstrator vehicle
• The incident we [NRMA] cover happens within 2 years from when your vehicle was first registered
• Your vehicle’s tare weight is less than 2.5 tonnes.
Covered
• To replace your vehicle with a new one that has the same make, model, engine size, equipment level and paint type if it’s available in Australia
• To replace any of the following that apply to your vehicle:
– modifications
– options
– accessories
• The cost for 12 months registration and CTP insurance for the new vehicle.
Conditions
• Any credit provider noted on your current Certificate of Insurance must agree we [NRMA] can replace your vehicle
• The new vehicle must be currently available in Australia
• You need to give us the refund you get for your unused registration and any CTP insurance premium.
All the best,
Richard
I lent my car to an friend overnight to be returned next day. 3 weeks later can’t contact said friend and car has been recorded stealing fuel. Its comprehensively insured and police have been notified should I claim for full loss of vehicle
Hi Mr Dobaleena,
Thanks for your question. finder.com.au is a comparison service. You should contact NRMA directly about claims information, which you can do by calling 131 123.
All the best,
Richard
Can you please tell me why there is a cancellation fee charged? We had 3rd party insurance on our camper van which we sold today. Called NRMA to cancel the insurance and was told there was a cancellation fee of $30. I have never been charged this by any other insurance company and will certainly never insure a vehicle with NRMA again.
Hi Shirley,
Thanks for your question.
Early termination or cancellation fees are put in place by insurance brands to cover the administration costs they incur when a customer decides to end their insurance policy early. Unfortunately, this is standard across most car insurance brands. However, after going through the policy documents of the car insurance brands reviewed on Finder, it looks as though CGU is the only brand that doesn’t have a cancellation fee. You can review our car insurance homepage to learn more details about cancelling your existing policy.
I hope this was helpful,
Richard
My car is in a repair shop after damage sustained in an accident I now drive a hire car provided to me by my insurer , now I just got a puncture in sidewall and can’t be repaired will need new tyre will I have to pay for that or will my insurer do that
Hi Ronny,
Thanks for your question. finder.com.au is a comparison service and not an insurer. You will need to contact your insurer directly about these matters.
All the best,
Richard
If I bought a new car and insured it for 38,000 agree value and it was in an accident not my fault would you pay new for old value all the agree 38,000 dollars value question agent?
Need to know this advice urgently thank you
Hi Debbie,
Thanks for your question. finder.com.au is a comparison service and not an insurer. You’ll need to contact NRMA claims about this matter by calling 131 123.
I hope this was helpful,
Richard