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Where does our NBN tracker data come from?
The finder NBN Tracker obtains its data from the publicly available information provided by NBN Co. We also mix this with a substantial set of information provided by reputable third-parties in order to provide comprehensive information about the NBN.
Where does that 3 year plan info come from?
The finder NBN Tracker also leverages a more detailed 3-year construction plan which includes information such as indicative localities, expected build commencement dates and expected ready for service dates. We cannot provide any link for you to verify this information yourself, but we assure you that it is accurate to the best of our knowledge. Areas of our NBN tracker map shaded in orange provide a very rough visualisation of this 3 year construction plan. They are generated using the list of suburbs covered or partially covered by the plan. It is not the NBN's actual footprint and will likely change when construction commences in those areas. As you zoom into the rollout map, the orange fuzzy shades will disappear as it can only be used for a rough high-level guess. It is approximated by finding the city/town centre of each of the indicative localities.
How often is this information updated?
We try to keep all information as up-to-date as possible. But since we rely heavily on information provided by external parties, information may be delayed.
When will I get the NBN?
To find out when the NBN is arriving in your area, you'll want to head over to our NBN tracker. By entering your address into the tracker, you can check its current NBN status, whether that be Ready for Service, Build Commenced, Remediation, 3 Year Plan, Wireless Tower or not at all. You'll find an explanation of what each of those terms means in the table below:
|Ready for Service||The NBN is switched on in your area and you're eligible for its services. Note which technology is available at your address under Rollout Type and click Compare NBN plans to get started.|
|Build Commenced||The NBN rollout has begun in your area but is not quite ready. Check the Build Started date and Estimated End Date for a better idea of when the NBN will be available to you. You can also sign up for email updates through our NBN tracker to get notified when the NBN is ready in your area.|
|Remediation||Remediation occurs in an area where Telstra has leased its pits and pipes to nbnco. In these situations, nbnco has to wait on Telstra to update its infrastructure before commencing the build.|
|3 Year Plan||If your property is marked as 3 Year Plan it means there are plans to rollout the NBN in your area, but no official rollout date has been set. Check the First build expected and Last build expected dates to get a better idea of when the NBN is expected to arrive.|
What are Greenfields and Brownfields?
These terms are used to describe the rollout areas the NBN is being built into. Greenfields refers to new estates where fibre can be built alongside other utilities as the area is developed. Brownfields refers to established areas where the NBN is being rolled out.
How do I switch from ADSL to NBN?
Switching to the NBN can seem like a daunting process, but it can often be as simple as contacting your Internet service provider (ISP) and requesting to upgrade your service. If your home is NBN ready, most ISPs will transfer you to an NBN plan free of charge.
To make sure the transition goes as smoothly as possible, you'll want to read our guide on how to switch to the NBN. By following the steps within, you'll ensure the upgrade process is as straightforward and pain-free as it can be.
My property is NBN ready. How long do I have to switch?
Once the NBN is available at your address, you typically have about 18 months to make the switch. Existing phone and Internet services will be disconnected after that. It's important to get switched over before the cutoff date as you run the risk of losing your home phone number if you let it run over. nbnco will send you reminders leading up to the cutoff, but it's always a good idea to get it sorted nice and early.
What needs to be installed?
If your property is eligible for Fibre to the premises (FTTP), you will need to have a utility box and a connection box installed. The utility box or Premises Connection Device (PCD) is installed on an exterior wall, preferably close to the electrical meter or distribution board. It's required to be at least 410mm off the ground, 250mm away from taps, drainpipes and gas, electricity and water meters. The connection box is attached to an interior wall and is typically located opposite the exterior utility box. The connection box needs to be placed first and foremost in an accessible and visible location.
A rollout region relates to a particular area's placement in the overall construction of the NBN. For example, the Brownfields Rollout in NSW Armidale 06 is assigned the Rollout Region ID 2ARM-06. However, the Greenfields Rollout (new development) "The Foothills – Stage 1" is also geographically part of the Armidale 06 (2ARM-06) Service Area Module. However, the Rollout Region ID for this Greenfields rollout is AYCA-SQ3NT as it was sequenced and constructed separately from the primary Brownfields rollout.
Access Distribution Area
An Access Distribution Area (ADA), previously Fibre Distribution Area (FDA) or simply Distribution Area (DA), is a geographical subset of premises serviced by a common interconnection point. For NBN Fibre areas, this is an area serviced by a common Fibre Distribution Hub (FDH). For NBN Copper and NBN HFC areas, this is an area serviced by a common NBN Node.
Service Area Module
A Service Area Module (SAM), or previously Fibre Serving Area Module (FSAM), is a geographical subset of premises typically containing between 2000 — 3000 premises.
Fixed-Line Service Area
A Fixed-Line Serving Area (FSA), or previously Fibre Serving Area (FSA), is a group of Service Area Modules serviced by a common Fibre Access Node (FAN).
Wireless Serving Area
A Wireless Serving Area (WSA) consists of a group of Wireless Sites (or towers) serviced by a common Fibre Access Node (FAN).
A Wireless Site, sometimes referred to as being a Wireless Serving Area Module (WSAM), is the area serviced by a single nbn Fixed Wireless tower.
Connectivity Service Area
A Connectivity Service Area (CSA) is typically the area serviced by a single Point of Interconnect, except for Interim CSAs. Interim CSAs typically share a similar geographical footprint to its permanent counterpart but are designated to an interim Point of Interconnect.
Point of Interconnect
A Point of Interconnect (POI) is one of 121 sites around Australia where Retail Service Provider (ISPs, or phone providers) connect their network to the NBN network to service end-users.
Fibre Access Node
A Fibre Access Node (FAN) is typically a facility (normally in Telstra exchanges) that houses active equipment to serve a Fixed-Line Serving Area and/or Wireless Serving Area. They connect up to a POI to provide retail services to end users.
Ready for Service
Ready for Service is a status given by nbnco that releases a Rollout Region to Retail Service Providers, allowing them to connect customers to the NBN. For premises in the fixed-line footprint, the 18-month Telstra network switch-off commences on the day that nbnco declares the rollout region Ready for Service. This is known as the Disconnection Commencement Date. Prior to October 2014 for fixed-line areas, this declaration was made once 90% of premises in an NBN rollout region were considered "passed" by the network. After October 2014 for fixed-line areas, this declaration was made once at least 30% of premises in an NBN rollout region had their external (PCD) installation completed.
The Build Commenced phase indicates that nbnco has approved the Detailed Design Document and has issued contract instructions to their construction partners to commence the building of the NBN in the area.
The Build Preparation phase, for the Brownfields Fibre rollout, indicates that nbnco has issued remediation notices to Telstra to commence remediating pit and pipe infrastructure in the rollout area.
18 Month Plan
The 18 month plan phase indicates that nbnco has commenced preliminary designs in this area and is planning on commencing a rollout in the designated area within 18 months.
NTD (Network Termination Device)
An NTD, or an NBN Connection Box, is a device located within an NBN Fibre, NBN Fixed Wireless or NBN Satellite premises. These devices provide up to 4 UNI-D ports, allowing customers to connect up to 4 separate data services from different providers. An NBN Fibre NTD also features 2 UNI-V ports, which allows service providers to emulate existing phone services.
PCD (Premises Connection Device)
A PCD, or an NBN Utility Box, is a device located on the exterior of an NBN Fibre premises. It is the connection point for the external fibre from the street to the edge of the NBN Fibre premises. An internal fibre cable is then connected from this PCD to the NTD which is usually installed inside the user's premises.
These are rollouts that happen in existing built-up areas.
These are rollouts that happen in new developments or estates. Generally, if these premises are within the fixed-line footprint, they will have access to Fibre to the Premises technology.
Fibre to the Premises
Fibre to the Premises is one of the many technologies in the Multi-Technology Mix that nbnco utilises. Under this technology, premises will be connected directly with fibre using GPON (Gigabit Passive Optical Network). Customers in this footprint will have an NBN utility box (or PCD) and an NBN connection box (NTD) installed at the premises to access the network. Access speeds achievable on this network range from Basic (nbn12) to 1000/400 Mbps.
Fibre to the Basement/Building
Fibre to the Basement/Building is one of the many technologies in the Multi-Technology Mix. Under this technology, fibre enters an apartment block or complex where nbnco installs active equipment (a DSLAM) to deliver the final connection over the copper network using vectored VDSL2 technology. Customers in this footprint will need to purchase their own VDSL2 modem or use one supplied by their service provider. Access speeds achievable on this network range from Basic (nbn12) up to Premium (nbn100) depending on many factors such as the quality of the copper wiring in the building, distance from the active equipment and any signal interference.
Fibre to the Node
Fibre to the Node is one of the many technologies in the Multi-Technology Mix. Under this technology, fibre cable enters a distribution area where nbnco installs an NBN Node to deliver the final connection over the copper network using vectored VDSL2 technology.
Hybrid-Fibre Coaxial (HFC)
HFC is one of the many technologies in the Multi-Technology Mix. Under this technology, fibre cable enters a distribution area where nbnco installs an NBN Optical Node to deliver the final connection over the existing cable TV/coaxial network using DOCSIS 3.0 technology. Customers in this footprint will need to purchase their own DOCSIS cable modem. Access speeds achievable on this network range from Basic (nbn12) up to Premium (nbn100) depending on many factors such as the number of customers connected to the same node (congestion) and any signal interference.
Premises in the Fixed Wireless footprint will utilise nbnco's 4G LTE network to access high-speed broadband. A rooftop antenna and a Network Termination Device will be installed at the customer's premises to access the network. The benefit of nbnco's wireless network versus traditional carrier networks is low cost (nbnco charges the RSP the same charges as the fixed-line footprint), high speeds (customers can access speed tiers of Basic/nbn12, Standard/nbn25 and Standard Plus/nbn50) and stable speeds. Only premises within the set fixed wireless footprint can access the network, meaning it is less likely to be congested compared with traditional mobile phone networks.
Service Classes are numbers used to represent the serviceability status of a particular location in the NBN network.
|Service Class||Service Class Definition|
|Service Class 0||The location is planned to be serviceable by fibre|
|Service Class 1||The location is serviceable by fibre, no PCD or NTD in place|
|Service Class 2||The location is serviceable by fibre, PCD installed, no NTD in place|
|Service Class 3||The location is serviceable by fibre, PCD and NTD in place|
|Service Class 4||The location is planned to be serviceable by fixed wireless|
|Service Class 5||The location is serviceable by fixed wireless, no antenna and NTD in place|
|Service Class 6||The location is serviceable by fixed wireless, antenna and NTD in place|
|Service Class 7||The location is planned to be serviceable by satellite|
|Service Class 8||The location is serviceable by satellite but no satellite dish / NTD yet in place|
|Service Class 9||The location is serviced by satellite (dish and NTD in place)|
|Service Class 10||The location is planned to be serviceable by copper|
|Service Class 11||The location is serviceable by copper, copper lead-in required|
|Service Class 12||The location is serviceable by copper, jumpering is required|
|Service Class 13||The location is serviceable by copper, infrastructure in place|
|Service Class 20||The location is serviceable by cable (HFC)|
|Service Class 21||The location is within the HFC footprint, no drop, wall plate or NTD|
|Service Class 22||The location is within the HFC footprint, drop in place, no wall plate or NTD|
|Service Class 23||The location is within the HFC footprint, drop and wall plate in place, no NTD|
|Service Class 24||The location is within the HFC footprint, drop, wall plate and NTD in place|