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Allianz Roadside Assistance

Choose from two Allianz Roadside Assistance policies

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Allianz provides two policy options: Standard Roadside Assistance and Platinum Roadside Assistance. To find out which policy works for you, we've broken down their costs and cover, and compared them next to other brands.

What does Allianz Roadside Assistance cover me for?

Allianz Roadside Assistance provides cover for the following:

  • Flat or faulty battery service. Whether you've got a flat battery or a faulty one, Allianz will come out and get it sorted for you. You'll have to pay for a new battery yourself though.
  • Emergency fuel. Mistakes happen. If you run out of fuel, Allianz will deliver enough for you to get to a petrol station. The delivery and cost of fuel is free if you're in a city or large regional town.
  • Flat tyres. Allianz will change a flat tyre with the car's spare wheel. If you can't have it changed, they'll tow you to the nearest repairer.
  • Towing. A Standard membership provides you with a limit of 20km from the breakdown location in city areas, or a limit of 50km in regional areas. A Platinum membership on the other hand gives you 100km in city areas and 200km in regional locations. You'll have to pay for any costs if you go above these limits.
  • Replacement for lost or locked keys. A Standard membership comes with a limit of $150 to replace lost keys or if you've locked them in your car. This goes up to $200 with a Platinum membership.
  • Accident coordination. If you're involved in an accident, Allianz can sort out towing arrangements, alternative transport and advice on what to do. You'll need to pay for accident towing and alternative transport costs yourself though.
  • Emergency message relay. If you're involved in an accident or breakdown, Allianz can relay urgent messages to whoever needs to know.
  • Taxi. Get up to $100 towards a taxi ride if you break down and need to get to where you're going.
  • Emergency travel benefits. If you have a breakdown when you're more than 100km from home and your vehicle cannot be repaired on the same day, Platinum memberships can get money towards alternative travel, accommodation or a rental vehicle.

How much does it cost?

At the time of writing, a Standard Allianz Roadside Assistance policy costs $99 per year. If you want the Platinum membership, which gives you more money towards benefits and extra services like money towards alternative travel, then you're looking at $169.

Unlike many car insurance providers, you don't need to purchase a car insurance policy in order to get the option of roadside assistance. There are also no joining fees with Allianz Roadside Assistance.

How does it compare against other roadside assistance policies?

Check out the table below to see how Allianz roadside assistance compares next to other providers.

CompanyCost per yearJoining feeCallout limitsNeed to hold a policy with them?Lockout / Lost keyOut of fuelBreakdown towingGet quote


Standard: $99

Platinum: $169

$0UnlimitedYesStandard: $150

Platinum: $200

YesStandard: 20km in the city, 50kms in rural areas
Platinum: Platinum:100km in the city, 200km in rural areas
More info
Youi logo


Included with a comprehensive policy$0First 2 includedYes$15010 litres50km in the city, 20km in rural areasGet quote

Budget Direct

$89.95$0UnlimitedNo$125$15Up to 20km in metro and up to 50km in remote areasGet quote
coles logo


$83$0UnlimitedYes$150Enough to reach the next petrol station20km in the city, 50km in rural areasGet quote
NRMA logo


$113$0UnlimitedNoYesYes20km in the city, towing to nearest NRMA centre in rural areasMore info


$86$0UnlimitedYes$250$1020km in the city, 100km in rural areasMore info


$95$0UnlimitedYes$250$1020km in the city, 100km countryMore info
Suncorp logo new


$95$0UnlimitedYes$250$1020km in the city, 100km countryMore info


$84$0UnlimitedYes$250$1020km in the city, 100km in rural areasMore info

What do I do if my car breaks down?

Allianz Roadside Assistance is available 24 hours a day, 365 days a year. To access Allianz Global Assistance Roadside Assistance, call them on 1800 895 689. When you call, you should try and have the following information handy:

  • Your name and telephone number
  • Your location (or nearest street) and what's wrong
  • Your membership number and expiry date
  • Your vehicle registration number

Can I get assistance if I break down in another state?

Yes. Allianz is a national network that operates throughout Australia with teams available in all states.

Who handles the callout?

Is this cover right for me?

Allianz has a number of eligibility requirements. For example, your vehicle will need to be roadworthy and registered with the relevant transport authority in Australia. It's important to read Allianz's Product Disclosure Statement (PDS) to determine if this car insurance will meet your needs and circumstances.

The callout should be handled by an Allianz Roadside Assistance repairer or representative.

Can I get a roadside assistance policy with Allianz if my car insurance is with someone else?

Yes. You can get Allianz Roadside Assistance as standalone cover. That means you can have a car insurance policy with whoever you want and still get Allianz Roadside Assistance.

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