Business Mobile Phone Plans

If you use your phone for business purposes, select a mobile phone plan to match your unique business needs.

With shifting work patterns and increasing work demands, more and more people are finding themselves using their mobiles for business purposes. Those who use their mobile for business tend to use their phone more often and in a different way than those who use their phone solely for social reasons. This is why it’s so important to choose a mobile phone plan that caters to your needs and how you use your phone.

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What are business phone plans?

Business phone plans are designed for those who use their phone to carry out business. This can include everything from frequently making calls and sending messages to making international calls, emailing on-the-go and using data. Business phone plans are best suited to those who use their phone in part or in full for business purposes and to carry out employment activities. These types of people are usually heavy users of their phone and need a phone plan to match this.

How do business phone plans work?

Phone companies understand the way in which people use their mobile for business purposes and design phone plans around this. Business phone plans typically allow you to make a large volume of phone calls and send a significant amount of messages, as well as use data for emailing and searching the web. They work like all other phone plans but are more suited for business people.

What are the types of business phone plans?

  • Prepaid. Prepaid mobile phones can offer you freedom as they don’t require you to lock into a contract. You can change and switch phone plans as you are prepaying for your service. You pay for credit to use on your phone, with this credit usually coming with an expiry date. You can recharge $10+ at a time, but if you don’t use the full value before the expiration date, you might lose out. You need to remember to recharge your credit because if you don’t have credit, you typically can’t use your phone to make calls or texts. You also usually need to bring a handset or purchase a new phone along with your prepaid plan.
  • Postpaid. A postpaid phone usually requires you to sign a contract for a specified period of time. During this time, you can’t switch over to another carrier or contract without paying a penalty. You’ll be billed by your carrier on a monthly basis for your phone use. Your monthly service fee tends to come with added value for you to use, such as a certain amount of minutes of calls or a certain number of texts. Many providers will offer you a new handset when you sign up to a postpaid plan.
  • BYO mobile. BYO mobile plans involve you bringing your own mobile phone over to a carrier and then only paying for the plan. You can bring any unlocked phone you want and simply use the SIM card provided.
  • SIM plan. A SIM plan is similar to BYO mobile. You typically only pay for the SIM card and your use on that SIM card. This could be an option for business people who already have a phone but want to switch their SIMs over between business and personal use.

How to compare business phone plans

  • Handset. You should always compare the handset itself. Different handsets will have different capabilities and features such as video calls, camera quality, screen size and keyboard.
  • Cost per billing cycle. With postpaid plans, you will typically be charged per month. The cost per billing cycle varies enormously depending on whether you BYO mobile or if you are repaying the cost of the mobile phone as well. It’s also important to keep in mind that the more you pay per billing cycle, the more added value you will typically get.
  • Data. Data is something that most business people will need to have. Some plans include no data and some plans include varied amounts of data. If you are someone who is constantly searching online or sending emails, you will most likely need a phone with a large data inclusion.
  • Excess data and its charges. Excess data charges refer to the charges you must pay if you go over your data limit. Excess data charges tend to get quite hefty and can end up costing you a lot of money. Compare excess data charges and try to find a plan with reasonable fees or one that gives you fair warning when you are approaching your limit.
  • Network. Different networks have different levels of coverage. In terms of data, you can choose between the 3G or 4G network. Certain carriers only have certain networks available so this can impact on your choice. Also consider the coverage your network will be able to give you in your area, where you work and where you travel.
  • Service quality. Each carrier will have differing levels of service quality. Some carriers have higher levels of customer service and business service, so it’s important to compare this to find the carrier that best suits your needs.

Pros and cons of business phone plans


  • Designed specifically for business needs.Business phone plans are designed specifically to suit the unique needs of business users. Phone companies understand how you use your phone and tailor the plans to meet your needs.
  • Plenty of choice.Not all businesses are the same and not everyone has the same needs. There’s plenty of choices available to help you find the right business phone plan that suits your business situation.
  • Added value.Business phone plans typically offer plenty of added value or discounts in terms of phone calls, international calls and messages.


  • Cost. You may find that plans with high data and call limits are quite expensive, and these can put a serious financial strain on you and your business.

Things to avoid about business phone plans

If you’re a travelling business person, you need to make sure you read the terms and conditions with international roaming and data usage while overseas. Phone usage overseas can be limited and in some cases, can end up being very expensive if you’re not careful. If you need to use your phone overseas for business, make sure you look out for this and check out the terms and conditions.

FAQ about business phone plans

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