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Income protection for mental health

Income protection can cover mental health, but you'll usually need medical proof. Compare your options.

What you need to know

  • Insurers may choose to cover you at an extra cost or exclude certain conditions.
  • Some insurers can decline cover if they think an individual is too likely to make a claim.
  • You must disclose your mental illness just like you would any other pre-existing condition.

If you have a mental illness, you're not alone. Around 45% of Australians will be affected by mental illness at some stage in their life and a 2021 Finder survey found that more than 1 in 3 Australian workers (36%) took sick leave for their mental health in the previous year.

If you're considering a new life insurance policy and have a history of mental health issues, the good news is life insurance can still cover you.

Compare income protection policies covering mental health

1 - 3 of 4
Name Product Maximum Monthly Benefit Apply
TAL Accelerated Protection Income Protection
Any mental health related claim will be limited to a maximum benefit period of 2 years only.
Medibank Income Protection
Save 10% on your first year of Medibank Life Insurance when you apply by 1 July 2024. T&Cs apply.
Insuranceline Income Protection
Cover for mental health related conditions 6 months after you've taken out a policy. The claim payout period is limited to 2 years in total or the period for your policy, whichever is shorter.

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  • You pay the same price as buying directly from the life insurer.

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Find out more about mental illness and life insurance:

life insurance icon

Are mental illnesses covered by life insurance?

The short answer is, yes, you may be able to get coverage if you have a mental illness or suffer from one in the future. While there are still some misconceptions when it comes to mental illness and life insurance, industry analysis shows that mental disorders make up 11% of disability income claims.

  • What do I need to do to be covered? You should disclose your condition at the time of application and will need to satisfy health and lifestyle criteria.
  • Are there any waiting periods? Of the insurers we considered, all have a waiting period of 6 months for mental health claims, usually referred to as a qualifying period.
  • How long can I be covered? Insurers tend to limit the time you can be on income protection to 2 years over the life of your policy.

income protection

How does mental health affect your premiums?

Your premiums are affected by the perceived risk you pose to make a claim. High-risk factors such as an existing mental health issue, are viewed by insurers as more likely to make a claim and can be subjected to higher premiums.

Every insurer is different but you can expect your premiums to be affected in one of the following ways:

  • Cover at no extra cost: Your mental health might not be seen as an added risk and you'll be covered at no extra cost. You are more likely to get this if you can demonstrate that your condition is being managed and that you haven't had any recent issues.
  • Cover at extra cost: If your insurer feels that your condition represents an increased level of risk, but not an unreasonable one, they may offer cover but at an additional cost.
  • Cover with exclusions: Your insurer might offer you cover at no extra cost, but exclude cover for certain mental health conditions or offer lower benefit limits. This may be their course of action if you sought treatment or had a mental health episode several years ago but not recently.
  • Deny cover: Sometimes insurers can decline to cover people they feel are too risky. If they feel that your condition will almost certainly result in a claim or extra costs, they may be more likely to opt for this.

From a legal perspective, insurers must have reasonable and relevant information to back up their decision.

Papers with magnifying glass icon

Will I need to disclose my mental illness?

You are required to disclose mental health illnesses the same as you would any other condition.

  • Disclosure can help your insurer tailor your cover. Remember, your insurer cannot provide effective cover if it doesn't know your needs, and it's generally advisable to provide as much information as possible.
  • What is my duty of disclosure? You are required to inform your insurer of anything that may impact the type of insurance policy or level of cover you receive.
  • What happens if I don't disclose everything? If a customer fails in their duty of disclosure, the insurer reserves the right to cancel their policy without refund or refuse to pay a claim.

Key steps to take if you're looking for cover

  • Go through the policy document. You need to understand what your policy offers and the best way to do this is to read through the policy disclosure statement (PDS). This document contains information about how your insurer defines mental illness and if there are any exemptions or exclusions.
  • If in doubt, speak with an expert. Because of the confusing nature of insurance products, it's always best to speak with someone in the know. If you're having trouble understanding where an insurer stands when it comes to mental illness, get in touch with a financial adviser or the insurer.
  • Get specific definitions. If you do contact an insurer, ask them specifically how mental illness is defined. Some insurers use mental illness as a blanket term that covers everything from bipolar to anxiety disorders.
  • Ask if it's covered as a pre-existing condition. While some insurers will cover you if you have an existing mental illness, others will only provide you with cover if the illness presents itself after you start the policy.
  • Double-check before you switch. If you have cover through your super and you change providers, make sure you check the conditions related to mental illness as they differ between funds.
  • Ask about waiting periods. Some policies may have waiting or non-claims periods for a specified amount of time. Make sure you know what these are before you apply for cover.

Read a Q&A from industry experts on getting cover for mental health

What if I experienced mental health issues in the past but no longer do?

If you have previously experienced or sought treatment for a mental health issue, then it is likely to qualify as a pre-existing condition and the insurer may impose additional loadings or exclusions. The insurer may also decide that the condition poses little risk and cover you as normal.

A mental health issue could be identified as a pre-existing condition if it meets 1 or more of the following criteria:

  • A doctor or relevant medical specialist diagnosed it at a prior date
  • You have experienced prior symptoms that would cause a reasonable person to seek treatment
  • It's identified as the symptom of a genetic condition present from birth
  • You are currently taking medication for the purposes of managing the condition

These criteria may be interpreted differently depending on the insurer and the policy. Check the exclusions and pre-existing conditions sections of your policy's product disclosure statement (PDS) for more details.

Example: How insurers work with pre-existing conditions

Jason was looking for life insurance but was finding it difficult to get cover because of an incident several years ago where he had experienced a period of severe anxiety and depression but never sought treatment. To find cover, he started looking at how different insurers defined pre-existing conditions.

The first insurer's PDS defined having a pre-existing condition as "previously experiencing symptoms that would have caused a reasonable person to seek treatment". Under this definition, Jason's former anxiety and depression would count as a pre-existing condition.

The second insurer's PDS defined pre-existing conditions as ones that were "previously diagnosed by a relevant medical specialist". Under this definition, Jason's anxiety and depression would not count as a pre-existing condition.

Realising that he might be able to get lower premiums with the second insurance company, Jason got a quote to compare alongside other options.

* This is a fictional, but realistic, example.

Speak to an expert to get tailored income protection cover

What are my options if I'm rejected for cover?

If you're refused cover, you can contact the Australian Financial Complaints Authority (AFCA) as they handle complaints about insurers that refuse to provide general insurance. However, you can only contact FOS after you have gone through the insurer's dispute resolution process.

If you believe an insurer treated you in a discriminatory fashion because of your mental illness, there are options available to you including:

  • Contacting the insurers chief underwriters and explaining to them your issue
  • Contacting your insurers internal dispute resolution team
  • Getting in touch with the Mental Health Council of Australia (MHCA)
  • Sending your complaint through to FOS
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