How do I make a claim with BankSA?

The claims process on a BankSA insurance policy is fast and simple. You can make a claim 24 hours a day, 7 days a week over the phone or online via the BankSA website. All you have to do is follow a few simple steps: Make sure everyone is safe and dial 000 in an emergency Do everything you can to prevent further loss or damage Call the police to report any theft, burglary or malicious damage Phone BankSA or lodge your claim online and provide full details of what happened You will need your policy number, details of the event (e.g. the date the incident occurred, what happened and what was damaged) and photos or other supporting documentation (if possible).

Does BankSA Home Insurance cover flood?

Yes, flood cover is included in all policies available from BankSA.

Does BankSA cover accidental loss or damage?

Accidental breakage of glass or ceramic items is included as standard in both buildings and contents insurance with BankSA. For other types of accidental damage, you can pay an additional premium for the optional accidental damage cover.

Are there any cover discounts available?

Yes, you can save money on the cost of your BankSA home and contents premium by combining your building and contents cover or purchasing your policy online for the first time. BankSA also has a no claim bonus discount where you can save up to 30% based on your claims history in the previous 5 years.