What waiting periods are in place for Bupa?

Most Bupa policies have government mandated waiting periods before you can claim a particular benefit. Here are some of the waiting periods on Bupa hospital cover: 12 months. Pre-existing conditions, pregnancy and birth (obstetrics). 2 months. All other treatments as well as psychiatric treatments for pre-existing conditions, palliative care and rehabilitation. Waiting periods also apply for Bupa extras coverage. 12 months. Purchase of Health aids and appliances, orthodontics and major dental. 2 months. Most other extras services. No waiting period. Emergency ambulance service.

How do I make a claim with Bupa?

There are several ways you can claim on your Bupa health insurance policy: On the spot. Simply swipe your membership card and pay any difference. Around 20,000 service providers around Australia accept Bupa membership cards. By post. Fill out a claim form, attach your receipt and invoice and then post it to Bupa Reply Paid 990, Adelaide SA 5001. Payments will then be made to you by EFT if you've provided your details on the form or by cheque if you haven't. Online. To make a claim for services that you've already paid for, sign into your myBupa account and enter the details on your receipt. Your reimbursement will be automatically paid to your nominated account. With the myBupa app. The myBupa app allows you to claim for some treatments quickly, available for both Android and Apple devices. Fund Android iOS Bupa

Can I suspend my Bupa policy?

You health insurance policy can be suspended for a limited period of time. You'll need a reason, like travelling overseas, facing financial hardships or going to prison. You won't get any benefits during this time, but you'll be able to keep your served waiting periods and save some money in the meantime. The maximum suspension period varies, so you'll need to check with Bupa.

What if my premium payments fall into arrears?

If the premiums are not paid by the due date, the policy is considered to be in arrears. If the arrears are more than two months Bupa may cancel the policy. There are some standards rules around health insurance payments falling into arrears that hold true across the industry.

Will my Bupa premium change?

Health insurance prices will change over time - typically upwards! The most common reason it will increase is from the April 1st price increase , which happens across the industry each year. Your premiums can also change if you change your premium - obviously. Also, if you move to a different state, there might be a different premium.