Is Phoenix Health Fund not-for-profit?

Yes, Phoenix Health Fund is a not-for-profit. That means it reinvests its earning back into member benefits.

How do I make a claim with Phoenix Health Fund?

In the majority of cases, many general treatment providers will provide on-the-spot electronic claiming when you receive your treatment. All you have to do is swipe your Phoenix Health Fund membership and any benefits you are entitled to will be automatically deducted from your bill. Where this is not an option, you'll be required to fill out and send in a claim form that includes your receipt, your membership number, the date the service was provided, the details of the service provided and the details of the service provider. Your claim form can then be submitted via email, post or fax, or via your smartphone using the Phoenix Health Fund Mobile Claiming app.