Westpac Global ATM Alliance guide

Here's a list of banks and financial institutions that are part of the Westpac ATM Alliance, which allows customers to use 50,000 global ATMs for free. .

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Westpac Global ATM Alliance partner banks

The following table shows the banks in different countries where Westpac customers can avoid the international ATM fee. Note that Westpac-issued American Express cards are not included in the Westpac Global ATM Alliance.

Country Partner Bank
UK, Gibraltar, Africa (Botswana, Ghana, Kenya, Mauritius, Seychelles, Tanzania, Uganda, Zambia, Zimbabwe).Barclays Bank
United States of AmericaBank of America
ChinaBank of Nanjing
France, Italy.BNP Paribas
Indonesia, Malaysia.CIMB
Germany, Spain, Poland.Deutsche Bank
Singapore, Hong Kong, Taiwan.DBS
SingaporePOSB
Canada, Chile, Guyana, México, Perú, Anguilla, Antigua & Barbuda, Bahamas, Barbados, British Virgin Islands, Cayman Islands, Dominica Grenada, Jamaica, St.Maarten, St. Kitts-Nevis, St. Vincent & The Grenadines, Trinidad & Tobago, Turks & Caicos and the US Virgin Islands.Scotiabank
UkraineUkrsibbank
New ZealandWestpac NZ
Fiji, PNG.Westpac Pacific Banking

What is the Westpac group Global ATM alliance?

If you're a Westpac customer, you can save money on ATM fees when travelling overseas through the bank's international ATM alliance. Westpac is partnered with major international banks and waives the fee for overseas ATM withdrawals at 50,000 partner ATMs.

If you have a card issued by a member of the Westpac Group, you won't pay any international ATM fees when you make a withdrawal from a Westpac international ATM alliance partner ATM. The Westpac Group includes a credit, debit, travel or EFTPOS card issued by Westpac, St.George, Bank of Melbourne or BankSA.

However, the Westpac Global ATM Alliance only saves you money on the international ATM fee. The currency conversion fee of 2.5%-3% still applies to the transaction as well as the local ATM operator fee. You'll be advised of this fee at the time of the transaction at each ATM.

Using your Westpac card overseas

How much can I withdraw at a time?

You can withdraw up to $1,000 per day from your Westpac debit card . You can raise this limit to $2,000 per day by contacting the Westpac customer service team. Credit card cash advance limits may be different.

Do I still pay the ATM fee if I’m making a withdrawal using my Westpac Global Currency card?

If you’re a Westpac Global Currency travel card holder, you can avoid both the ATM fee and the currency conversion fee when you make a withdrawal in a foreign currency (already preloaded onto the card) and use a Westpac Global ATM Alliance partner.

How do I find a Westpac ATM Alliance ATM when I’m overseas?

The easiest way to find your closest partner ATM is to do a Google search. Find the partner bank in the country you’re in using the table on this page and search for ATMs using Google Maps. You can also download the Westpac Mobile Banking Application, which includes an ATM search function, or use the Global ATM Finder tool available on the Westpac website.

Is there anywhere I can’t use my Westpac card?

You can’t use your card in nations with economic sanctions, including: Iran, North Korea, Myanmar, Syria, Sudan and Cuba.

What if I have a problem using my Westpac Group card when I’m on holidays?

If you have a problem with your card, such as if it gets eaten by the ATM machine, contact Westpac overseas customer service on: +61 2 9293 9270. You can place a reverse charge call using Telstra’s reverse charge service if you’d like. Westpac can issue an emergency replacement card as well as give you access to the money in your account while you wait for your card to arrive. Make sure you tell Westpac about your travel plans before you leave Australia as well so that your card is not blocked when you try to use it overseas.

How much can I save using a Westpac ATM Alliance bank to withdraw money?

The standard charges for using an ATM overseas are as follows:

FeesCharges
Local ATM operator feeApproximately $2 to $4
International ATM feeApproximately $5
Currency conversion fee3% of transaction value
Cash advance fee (credit card)2% of transaction value
Cash advance interest (credit card)Approximately 21% p.a.

By making a withdrawal from a bank that is part of Westpac’s ATM Alliance, you can avoid paying the international ATM fee.

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9 Responses

    Default Gravatar
    PredSeptember 4, 2019

    Where in Sydney NSW I can use an ATM to withdraw some AU$ using serbian Dinacard International

      Default Gravatar
      NikkiSeptember 5, 2019

      Hi Pred,

      Thanks for your message. It’s helpful to know that there are a lot of ATM machines that you can withdraw from using your Dinacard International card. As it says on their website, you will be able to use that card abroad as well, in retail stores and ATMs displaying the signs of acquiring networks Discover, Diners or Pulse.. Note however that there may be ATM withdrawal fees tied to withdrawing so it would be best to reach out to your bank to know which bank is best to withdraw funds from when you visit Australia.

      Hope this helps. Feel free to reach out to us again for further assistance.

      Best,
      Nikki

    Default Gravatar
    RowAugust 2, 2019

    Where can I use my BOM travel card in Ireland

      Default Gravatar
      NikkiAugust 3, 2019

      Hi Row,

      Thanks for your question!

      As it says on our page, you shouldn’t have a problem using Visa or Mastercard travel, debit, or credit cards at Irish shops and ATMs. All travel cards let you load euros and pounds, the currencies of Ireland and Northern Ireland. Pounds are also used throughout the rest of neighboring Great Britain and most trips to Ireland also involve trips to the United Kingdom.

      Travel cards let you spend without paying extra for currency conversion; however, you’ll pay back and front end fees (reload fees/ATM fees) to use the card and an inflated travel card exchange rate margin. You’re also responsible for maintaining your travel card balance, which can take up to 5 or 6 days if you’re trying to reload your travel card over a weekend or Australian bank holiday.

      Travel cards may use a different currency exchange rate to regular debit or credit cards. Depending on the card you use, you may end up with a higher or lower exchange rate. You can check with your providers to see what rates apply and work out the most affordable option (keeping in mind that travel money cards can also help you avoid currency conversion fees).

      You can learn more about the travel money guide for Ireland.

      Hope this helps!

      Best,
      Nikki

    Default Gravatar
    HishamApril 8, 2019

    Suddenly my St. George debit card is not accepted any where in Spain even though I have used it in the first few day here.

      Avatarfinder Customer Care
      MaiApril 9, 2019Staff

      Hi Hisham,

      Thank you for reaching out to Finder.

      I’m sorry to hear that you are having ​difficulty accessing your St. George debit card in Spain. Since St. George belongs to the Westpac group, you may need to contact Westpac overseas customer service on +61 2 9293 9270 for assistance. If you did not notify your bank that you will be heading overseas, chances are they will block the card from being accessed abroad as part of security measures. You can contact them to let them know that you are the ones using it to unblock it.

      You can refer to our article on what to do if your bank account is locked overseas for additional reference.

      Hope this is helpful and take care of your trip.

      Kind Regards,
      Mai

    Default Gravatar
    RobertJune 6, 2018

    Who is the Westpac Global ATM Alliance partner in Japan?

      Avatarfinder Customer Care
      JeniJune 6, 2018Staff

      Hi Robert,

      Thank you for your inquiry.

      Upon using Westpac’s global ATM locator on their official website, it says that there no Westpac Global ATM Alliance partner in Japan. You may also find your nearest Global ATM Alliance and Westpac Group Partner ATM with the Global ATM Finder, which is also available via the Westpac Mobile Banking app.

      I hope this helps.

      Cheers,
      Jeni

    Default Gravatar
    LiezlMay 24, 2017

    Hi Axe,

    Thanks for your question.

    Westpac Global ATM Alliance partner bank in Peru & Chile is Scotiabank. While they do not have partner banks in Brazil, Argentina, and Bolivia, you can locate Scotiabank ATMs by using their global ATM locator on their website. Please ensure to read through the relevant product disclosure statement and terms and conditions to ensure that you got everything covered on your transactions.

    I hope this helps.

    Cheers,
    Liezl

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