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Business phone plans are designed for businesses to give to their employees, so they can keep in touch with clients and co-workers.
If you're running a business with multiple employees that need work numbers, it makes sense to look at getting a business mobile plan to make it easier for organisational or tax purposes.
They have different inclusions to personal mobile plans because people tend to use their phones differently for business than they would for recreation.
Business plans are also designed for lots of employees to share inclusions.
They also often have better access to support, because the consequences of a business phone being down are much harsher than that of a personal phone.
Depending on the size of your business, a mobile plan specifically designed for work may or may not benefit your organisation.
You don't need to have a business phone plan to be able to claim your phone on tax. You can claim the portion you use for business on a regular, personal phone plan. This will be the most cost-effective choice for most sole traders who only have 1 phone.
There are a lot of options in the business mobile world, and your needs will be different from other businesses. Here are some things to consider besides the cost of your plan.
This is the main thing business plans offer over personal ones. If this is something that's important to you, make sure you're being offered tech support and personalised service in the way you prefer.
Telstra covers the most places in Australia, so if your business will take your employees out into rural and regional areas, a plan on the Telstra network may be worth the extra dollars it costs.
What you need this quarter might not be the same as what you need next quarter. In many businesses, being able to reduce costs quickly can be vital. While all providers will let you add plans and upgrade to more expensive ones with more inclusions, make sure the one you choose will also let you move down to a cheaper plan and even remove plans in case of tough times.
Do you already have devices you can give to your employees? The major providers will often have device bundles available to sign up to which can be convenient, but could you get a better discount on bulk phones elsewhere?
How much data do you really need? Consider whether a large data pool shared amongst employees is a good option, or if you'd rather each employee has their own set amount of data each month.
As each business is so wildly different from the next, it's impossible to pick a mobile plan that will best suit every business.
Many businesses may prefer to sign up to a larger, more established provider, but that's not to say you won't get excellent service and cheaper prices from smaller providers too.
We've broken down the main offerings from the 3 largest business mobile providers in Australia to give you a taste of what's on offer.
Telstra's business phone plans operate in the same sizes as its general consumer plans, with Small, Medium, Large and Extra Large plans. All include:
Optus offers a huge range of plans to suit every kind of business with 1–300 plans able to be put on the same account and share data.
Here are the details of the plans available to every business without negotiation:
For businesses that need 6+ plans with devices, there are Tech Fund plans. These plans include:
Vodafone offers the most affordable plans of the big 3 telcos, along with including some added features.
Vodafone has 3 types of business plans:
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