Superloop mobile plans review

Our verdict: Most of Superloop's prepaid mobile plans offer good value, especially if you want access to the Telstra network and perks like bundling discounts and data banking.

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By

Chris Jager

Edited by

Mariam Gabaji

Updated

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Superloop Mobile: Our verdict

Superloop may be better known as an NBN provider, but it has been selling prepaid mobile plans on Telstra's wholesale network since 2022.

When it comes to value, Superloop does well overall and offers more features than your typical prepaid provider.

The main caveat is its entry-level plan, which costs $30 for 15GB and falls short compared to many competing offers at this price.

Its mid-range and high data plans provide much better bang for buck and also come with 5G access.

Where Superloop stands out is with extra features such as bundling discounts for internet and mobile, the ability to bank unused data for future use, and unlimited international calls to selected countries.

All Superloop plans also have a 30-day billing cycle, unlike the more common 28-day cycle used by many prepaid providers. This means you pay 12 bills a year instead of 13.

Pros

  • Access to Telstra's wholesale 4G and 5G networks
  • Data banking up to 1000GB
  • Unlimited international calls and texts to selected countries
  • Option to sign up via an eSIM
  • Mobile app to track data use and manage plan
  • Bundle mobile and internet to save up to $15 a month

Cons

  • Roaming is only available on a pay-as-you-go basis
  • Purchasing additional data can be expensive

Compare Superloop mobile plans

5 of 5 results
Checked 5 November 2026
Finder Score Provider Rating Data allowance Ongoing price Special offer
8.5
4.5/5
130GB
Wholesale Telstra 4G/5G network
$50
per 30 day recharge
per 30 day recharge
$50
per 30 days expiry
per 30 days expiry
Bundle deal available
Bundling discount: Pay $0 on second recharge when you bundle with a Superloop broadband plan. T&Cs apply.
Go to site View details
Compare product selection
Superloop logo
7.7
Superloop Saver 5G Plan
PrepaidNo lock-in contract
Bundle deal available
7.7
4.5/5
15GB
Wholesale Telstra 4G/5G network
$30
per 30 day recharge
per 30 day recharge
$30
per 30 days expiry
per 30 days expiry
Bundle deal available
Bundling discount: Pay $0 on second recharge when you bundle with a Superloop broadband plan. T&Cs apply.
Go to site View details
Compare product selection
Superloop logo
8
Superloop Essential 5G Plan
PrepaidNo lock-in contract
Bundle deal available
8
4.5/5
45GB
Wholesale Telstra 4G/5G network
$35
per 30 day recharge
per 30 day recharge
$35
per 30 days expiry
per 30 days expiry
Bundle deal available
Bundling discount: Pay $0 on second recharge when you bundle with a Superloop broadband plan. T&Cs apply.
Go to site View details
Compare product selection
Superloop logo
8.3
Superloop Choice 5G Plan
PrepaidNo lock-in contract
Bundle deal available
8.3
4.5/5
75GB
Wholesale Telstra 4G/5G network
$40
per 30 day recharge
per 30 day recharge
$40
per 30 days expiry
per 30 days expiry
Bundle deal available
Bundling discount: Pay $0 on second recharge when you bundle with a Superloop broadband plan. T&Cs apply.
Go to site View details
Compare product selection
Superloop logo
8.3
Superloop Max 5G Plan
PrepaidNo lock-in contract
Bundle deal available
8.3
4.5/5
175GB
Wholesale Telstra 4G/5G network
$60
per 30 day recharge
per 30 day recharge
$60
per 30 days expiry
per 30 days expiry
Bundle deal available
Bundling discount: Pay $0 on second recharge when you bundle with a Superloop broadband plan. T&Cs apply.
Go to site View details
Compare product selection
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Showing 5 of 5 results

Finder Score for mobile plans

We've scored over 290+ mobile plans on everything from cost to data allowance and important features.

Our experts give each plan a score out of 10 - totally fair, with no commercial strings attached.

Read the full methodology

Mobile coverage and speeds

Superloop's mobile plans run on Telstra's wholesale network, which covers 98.8% of Australia's population - slightly less than the full Telstra network's 99.7% coverage.

However, this should be good enough for most people unless you're in certain rural or remote areas.

All Superloop mobile plans have access to 5G.

Its 5G speeds are capped between 150Mbps and 250Mbps, depending on the plan.

All of these speeds are fast enough to comfortably handle all phone activities, including 4K video streaming.

What features and perks does Superloop offer?

The majority of Superloop's mobile plans provide a good mix of perks and features for the asking price. Here's a rundown of what you get:

Data banking

This feature lets you roll over unused data for future use.

You can store up to 1000GB on all five plans.

The banked data will remain in your account unless you downgrade your plan or cancel it.

Some rival telcos have a data bank limit of 200GB or under, while a few offer unlimited data banking. This puts Superloop somewhere in the middle in terms of value.

Unlimited international calls and texts

All plans include unlimited calls and texts to the following destinations: Bangladesh, Canada, China, Greece, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, UK and USA.

You can also purchase 300 call minutes and unlimited standard SMS to 30 countries for $6.

Bundling discount

Superloop NBN customers can save $5 off their internet bill per month when they bundle their plan with an eligible Superloop mobile service.

You can increase your savings to as much as $15 a month when you bundle additional mobile plans for other family members.

Other noteworthy features include support for eSIMs for compatible phones, free shipping of physical SIM cards and access to the SuperHub app, which can be used to monitor usage, view invoices, pay bills and change plans.

The app is unmetered, so you can access it even if your plan has run out of data.

Must read

Auto-renew is switched on by default when you sign up, so you'll need to turn it off if you don't want your plan to recharge automatically. If you run out of data, top-ups are pricey at $10 for 1GB or $25 for 5GB.

How good is Superloop Mobile's customer service?

Superloop Mobile does not appear in complaint data published by either the Australian Communications and Media Authority (ACMA) or the Telecommunications Industry Ombudsman (TIO), so there's currently no formal measure of its customer service performance.

Its customer support team is based in Australia (Adelaide), Sri Lanka and the Philippines.

You can get in touch with Superloop Mobile in the following ways:

  • Call 1800 57 87 37 between 8:30am-10pm AEST, 7 days a week (including public holidays)
  • Live chat (type 'speak to an agent' to be connected with a live representative)
  • Email support@superloop.com

All plans provide access to the SuperHub app, which contains an AI live chatbot.

Still deciding on Superloop Mobile?

Take our quick quiz to find a plan that fits your needs.

Frequently asked questions

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To make sure you get accurate and helpful information, this guide has been edited by Mariam Gabaji as part of our fact-checking process.
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Lead Shopping Editor
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Chris Jager is a seasoned journalist with over 15 years of experience in the Australian tech industry. He has contributed his expertise to top tech publications like PC World, Gizmodo, Business Insider, and Lifehacker Australia, where he also served as editor for five years. Chris holds a Bachelor of Communications in Journalism from the University of Western Sydney and is widely regarded as a trusted voice in the tech space. See full bio

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Chris has written 52 Finder guides across topics including:
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