Known for offering cover to motoring enthusiasts, Shannons Home Insurance also covers enthusiast items such as automotive memorabilia, collectables and accessories.
These products offer a balance between low pricing and more features.
7+
Great
Competitive products within their group.
5+
Standard
Usually these products would either have fewer benefits or higher pricing.
0+
Basic
Offering basic cover with limited features or higher pricing.
Finder Score - Home insurance
We crunch eligible home insurance products in Australia to see how they stack up. We rank over 50 products on 16 different features, including price. We end up with a single score out of 10 that helps you compare home insurance a bit faster. We assess home and contents, building only and contents only products individually.
Accidental loss or damage: Cover in case you accidentally break or damage items in your home, or part of your home itself. For example, spilling paint on your newly laid carpet.
Personal effects: Cover for items that you often take outside of the home, such as laptops, sunglasses, and mobile phones.
How to make a claim
You can claim online via the Shannons website or by calling 13 46 46.
Shannons home insurance complaints information
Shannons home insurance is provided by AAI Limited. In the 2024-2025 financial year, the Australian Financial Complaints Authority (AFCA) received 819 complaints in relation to AAI's home building insurance and 162 in relation to its home contents insurance. While the insurer is very large, these figures are higher than many other insurers of the same size, including QBE, which received a combined 738 complaints for its home and contents cover.
Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards.
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How to change credit card number for auto payment
Hi Jenny,
You’ll need to call Shannons Home Insurance customer service for help with this, you can call them on 13 46 46.