Who is the parent company of Shannons home insurance?

Shannons is a subsidiary of Suncorp, and is underwritten by AAI Limited.

Is Shannons home insurance part of AAMI?

Both AAMI and Shannons are subsidiaries of Suncorp.

Shannons Home Insurance review

Our verdict

Pros

Landlord furnishing, loss of rent, and legal costs are covered as standard.
Standard cover includes automotive memorabilia, spare parts, and tools.
Other benefits are also strong, and can compete with non-specialist home insurers.

Cons

You have to call Shannons for a quote, so it's less convenient than many online brands.
Although the enthusiast cover is more than many brands offer, it's only up to $10,000.
Some benefits are lower than the national average, including lock replacement, environmental upgrades and mortgage discharge costs.

Compare Shannons home insurance policies

Finder Score	Home Contents Cover	Building Cover	Sum Insured Safeguard
5.7 Standard Shannons Home and Contents Insurance	5.7 Standard	Yes	Yes	View details Compare product selectionCompare	loading
Shannons Contents Insurance		Yes	No	View details Compare product selectionCompare	loading
6.7 Standard Shannons Home Insurance	6.7 Standard	No	Yes	View details Compare product selectionCompare	loading

Finder Score - Home insurance

We crunch eligible home insurance products in Australia to see how they stack up. We rank over 50 products on 16 different features, including price. We end up with a single score out of 10 that helps you compare home insurance a bit faster. We assess home and contents, building only and contents only products individually.

Read the full methodology

What additional cover options are available?

Shannons offers some optional covers, including:

Accidental loss or damage: Cover in case you accidentally break or damage items in your home, or part of your home itself. For example, spilling paint on your newly laid carpet.
Personal effects: Cover for items that you often take outside of the home, such as laptops, sunglasses, and mobile phones.

How to make a claim

You can claim online via the Shannons website or by calling 13 46 46.

Shannons home insurance complaints information

Shannons home insurance is provided by AAI Limited. In the 2024-2025 financial year, the Australian Financial Complaints Authority (AFCA) received 819 complaints in relation to AAI's home building insurance and 162 in relation to its home contents insurance. While the insurer is very large, these figures are higher than many other insurers of the same size, including QBE, which received a combined 738 complaints for its home and contents cover.

Compare other products from Shannons

FAQs

Finder writers are subject matter experts and use primary sources, in-depth research and interviews with other experts to ensure you're getting accurate, up-to-date information. Articles are fact checked in line with our editorial guidelines.
1. Australian Financial Complaints Authority - Complaints by firm
2. Shannons Home Insurance PDS (accessed Sept 2025)

Thank you for your feedback!

Written by

Nicola Middlemiss

Journalist

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Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards. See full bio

Nicola's expertise

Nicola has written 170 Finder guides across topics including:

Personal finance
Personal insurance, including car, health, home, life, pet and travel insurance
Commercial business insurance

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2 Responses

JennyFebruary 16, 2026

How to change credit card number for auto payment

Finder

SarahFebruary 16, 2026Finder

Hi Jenny,

You’ll need to call Shannons Home Insurance customer service for help with this, you can call them on 13 46 46.

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Shannons Home Insurance review