Men’s jewellery, such as chains and bracelets, are excluded from cover
What items does Ringo Jewellery Insurance cover?
Ringo Jewellery Insurance covers a range of jewellery, including:
Rings
Necklaces
Bracelets
Earrings
What kind of cover can I get with Ringo Jewellery Insurance?
Ringo Jewellery Insurance features one policy that covers your jewellery against loss or theft and accidental damage in the following events:
Hail
Storm (including cyclone)
Flood
Fire
Theft or attempted theft
Malicious damage or vandalism
Collision and impact
Ringo Jewellery Insurance benefits
$0 excess on any claim. Customers pay no excess on any claim they make with Ringo Jewellery Insurance, taking the added stress out of an already challenging time.
Satisfaction guarantee. If for any reason you are not satisfied with your service and cancel your policy within 14 days of its activation, Ringo Jewellery Insurance will provide a full refund.
Free annual evaluation to match replacement. To ensure your jewellery remains accurately priced, Ringo Jewellery Insurance offers a free annual evaluation.
Return to the jeweller of your choice. If your jewellery ever needs to be repaired, customers are able to have their item fixed by their jeweller of choice for added comfortability.
In-house support. Whether you’re after an update on your claim or have a question about your coverage, Ringo Jewellery Insurance has a customer service team that are ready to assist.
What's not covered by Ringo Jewellery Insurance?
The Ringo Jewellery Insurance policy does have a set of exclusions customers must be aware of before signing up to a policy. Some of the events that won’t be covered include:
Cleaning and renovations
Confiscation
Cyber risks
Dishonest or intentional acts
Existing damage
Gradual deterioration, breakdown or wear and tear
Misappropriation
Nuclear hazard, radioactive, chemical or biological contamination
Economic or trade sanctions
War or terrorism
It’s also worth noting that Ringo Jewellery Insurance does not provide cover for men’s jewellery, such as chains and bracelets.
How do I make a Ringo Jewellery Insurance claim?
If you need to make a claim with Ringo Jewellery Insurance, please follow the following steps:
Send an email to claims@ringoinsurance.com.au as soon as possible. You will then be assigned a dedicated team member to take you through the claims process.
Submit all necessary documentation to support your claim, such as invoices, your policy number or any other information requested by Ringo Jewellery Insurance.
You will receive a response within 3-5 business days where Ringo Jewellery Insurance will provide you with either a claim determination or a request for more information.
Ceyda Erem is Finder’s senior writer for insurance and has almost 10 years of experience writing about personal finance. Formerly a copywriter for several business and finance clients, Ceyda has written hundreds of articles, guides, blogs and more to ensure Australians stay in the loop about how to best manage their money. She has a Bachelor of Arts, Majoring in Writing from Macquarie University.
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