RACT home insurance review

Tasmanian-based RACT offers some strong benefits at a reasonable price point. But if your home is outside of Tasmania, you’ll have to look elsewhere.

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Pros

  • There’s an underinsurance safety net of 25% built-in - some brands don’t offer any at all.
  • RACT’s call centre is based in Tasmania, so you can speak with local operators.
  • The optional motor burnout cover has a very high benefit limit - your full sum insured.

Cons

  • RACT home insurance is only available for homes in Tasmania.
  • Only $1,000 is covered for lock replacement - other brands offer more.
  • There’s no cover for food spoilage, unless you take out contents insurance.

Features

RACT’s benefits are highly competitive with other home insurance providers. One of RACT’s stand-out features is its 25% underinsurance safety net, which comes as standard. Most brands we compared offer no underinsurance protection, or charge an additional premium. It also offers up to $2,500 for environmental upgrades, while many brands offer nothing.

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Our verdict: The most popular insurer on Finder, Budget Direct prioritises low-cost cover and gives you up to 30% off your first year's premium for new combined Home & Contents policies purchased online.
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Compare RACT home insurance policies

Product AUFHO Building Cover Contents Cover Fire, Storm & Theft Damage Sum Insured Safeguard Online Discount Cheapest way to pay
Monthly or Annually
Monthly or Annually
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What additional cover options are available?

RACT offers two additional cover options that you can add to your policy if you wish. These include:

  • Accidental damage - Accidental loss or damage to your home.
  • Damage to electrical motors - The repair or replacement of a burnt out or fused household electric motors.
  • Portable contents - Cover to insure certain items away from, and at the insured address for when they are stolen, lost or accidentally damaged, such as mobile phones, laptops.

How to make a claim

You can make a claim by calling RACT on 13 27 22. The line is open Monday to Friday, 8am to 5:30pm. It should only take 5 to 10 minutes. Alternatively, you lodge your claim online via the RACT Member Hub.

RACT home insurance complaints information

The Australian Financial Complaints Authority (AFCA) received 16 complaints about RACT’s home insurance and 5 complaints about its contents insurance in the last financial year.

FAQs

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Senior writer

Nicola Middlemiss is a contributing writer at Finder, with a special interest in personal finance and insurance. Formerly a business and finance journalist, Nicola has written thousands of articles helping Australians better understand insurance and grow their personal wealth. She has contributed to a wide range of publications, including Domain, the Educator, Financy, Fundraising and Philanthropy, Insurance Business, MoneyMag, Mortgage Professional, Yahoo Finance, Your Investment Property, and Wealth Professional. Nicola has a Tier 1 General Insurance (General Advice) certification and a Bachelor's degree from the University of Leeds. See full bio

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