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Our Verdict
SGIO is one of the few insurers to automatically cover floods and storm surge. Some will make you pay extra for it.
Its Plus cover is a good option if you're looking for a comprehensive policy. Features like accidental damage, motor burnout and a 25% safety net take the guesswork out of what to get covered for.
You get 5% off a combined building and contents insurance – most insurers offer at least 10% while insurers such as Australian Seniors and Budget Direct take up to 30% off when you sign up online.
Sorry! We currently don't have this brand on our panel. But don't fret, you can head to the SGIO Home Insurance website or compare a bunch of other home insurance companies with Finder.
SGIO Home Insurance provides cover for homes in Western Australia. You can choose from three different policies: building insurance, contents insurance and a combined home and contents insurance policy.
These policies cover you from a range of mishaps that include:
SGIO Home Insurance is issued by Insurance Australia Limited, one of the largest insurance companies in Australia. It offers customers the choice of their excess amount (from $100 to $5,000) and has a cooling-off period of 21 days.
Here's the rundown of an SGIO Home Insurance policy
SGIO offers two levels of home insurance: standard cover and plus cover. Plus Cover insures you for all of the scenarios mentioned as well as accidental damage, motor burnout and a safety net of an extra 25% on top of your insured amount to replace your home or contents.
These are some of the standard features that you can claim on under both the standard and plus cover.
Building materials
Credit card theft
Demolishing and removing debris
Flood
Liability cover up to $20 million
Key and lock replacement
Temporary accommodation for homeowners
Visitors' belongings
Optional add-ons
SGIO Home Insurance offers a few optional extras which you can use to customise your policy further. These will have an additional cost on top of your base premium.
Accidental damage
Electric motor burnout (fusion)
Pet lover's pack
Protect your No Claim Bonus
Exclusions
All home insurance policies will have general exclusions. Here are some things you won't be covered for with SGIO.
Actions of the sea
Birds pecking, scratching or biting
Erosion, deterioration, collapse, shrinkage or any other earth movements
Faulty design or workmanship
Leaving your home unoccupied and unmaintained for 60+ consecutive days
Mould
Tree roots or tree lopping
Vermin or insects
Make sure you review SGIOs Product Disclosure Statement for a more detailed breakdown of exclusions.
Here's some information on SGIO Home Insurance complaints
We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July 2020 and June 2021. The data breaks down different underwriters and compares their business size to the number of complaints processed.
When comparing insurers, keep in mind that insurers with a larger market share serve more customers, so can potentially get more complaints.
Here's an overview of how SGIO (Insurance Australia Limited) did:
Almost half (40.14%) of Insurance Australia Limited's complaints were able to be resolved directly with the customers.
It received a large proportion of complaints compared to other similarly sized insurers, though did receive fewer than AAI. This could suggest it's not the best choice for customer service.
This is the bottom line about SGIO
SGIO Home Insurance is a good overall home insurer compared to other policies on the market. It comes with plenty of benefits included as standard and a higher level of cover for those looking for the most comprehensive option. SGIO does fall behind other insurers when it comes to sign-up bonuses but you can get bigger discounts the longer you stay insured.
You pay the same as buying directly from the home insurer. Better still, we regularly run exclusive deals that you won't find on any other site – plus, our tables make it easy to compare policies.
Unlike other comparison sites, we're not owned by an insurer. That means our opinions are our own and we work with lots of home insurance brands, making it easier for you to find a good deal.
We're here to help
Since 2014, we've helped 150,000+ people find home insurance by explaining your cover options simply and clearly. We'll never ask for your number or email. We're here to help you make a decision.
Frequently asked questions
SGIO offers an easy paperless claims service and allows you to lodge a claim 24 hours a day, 7 days a week. There are two ways to lodge a claim:
Online. You can lodge your claim online via SGIOs online claims portal. You'll need to provide your policy number and details of your claim to start and can update and track the progress of your claim at any time.
Over the phone. You can answer some questions over the phone, just dial 13 32 33 to provide details of the event leading to your claim.
Before you file a claim, make sure that any incidents of theft, attempted theft or vandalism are reported to the police immediately. You must also never admit any liability or attempt to settle a claim against you, while it's equally important that you promptly provide any information SGIO requests in order to process your claim.
Yes, flood cover including storm surge is automatically included as an insured event. This is a highlight of an SGIO policy since flood cover is usually an optional extra with other brands. There are exclusions that apply to the cover though, so make sure to review the Product Disclosure Statement before making your decision.
Yes, you can save up to 25% off the cost of cover if you have a good claims history.
Yes. Depending on the number of policies you hold with SGIO and the length of time you have been a customer, you could save up to 25%.
Leave an SGIO Home Insurance review
If you've held, or currently hold, an SGIO Home Insurance policy, we'd love to hear from you. Your reviews help other Australians decide if SGIO is right for them. Some reviews are from a survey commissioned by Finder.
Cristal Dyer is a travel writer at Finder. She has been writing about travel for over five years and has visited over 40 countries around the world. Cristal currently travels full-time, writing about her favourite cities and food finds, and she is always on the lookout for amazing flight deals to share.
As you are aware, contents insurance provides crucial financial protection for all your most treasured possessions and that includes your safe even if that is fixed in your home. If you are considering taking out home insurance with SGIO, please visit their official page or contact them directly to request for quotation.
Alternatively, refer to the link above to compare brands offering content insurance. You can start comparing quotes between insurers by clicking on the “Get Quote” button.
Please ensure you review the relevant Product Disclosure Statements/Terms and Conditions before you sign up for a policy.
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If I have a fixed safe in the house, are the contents insured?
Hi John,
Thank you for getting in touch with Finder.
As you are aware, contents insurance provides crucial financial protection for all your most treasured possessions and that includes your safe even if that is fixed in your home. If you are considering taking out home insurance with SGIO, please visit their official page or contact them directly to request for quotation.
Alternatively, refer to the link above to compare brands offering content insurance. You can start comparing quotes between insurers by clicking on the “Get Quote” button.
Please ensure you review the relevant Product Disclosure Statements/Terms and Conditions before you sign up for a policy.
I hope this helps.
Have a great day!
Cheers,
Jeni