Bank of Melbourne home insurance

What does Bank of Melbourne home insurance cover?

Bank of Melbourne home insurance offers cover for both homeowners, landlords and renters. You can choose from 3 policy types: building insurance, contents insurance, and combined home and contents insurance.

Some main events covered by Bank of Melbourne home insurance include:

Bank of Melbourne home insurance is issued by Allianz Australia Insurance Ltd, which is one of the largest insurance companies in Australia. It offers customers the choice of excess amount, and has a below-average cooling off period of 14 days – the industry standard is 21 days.

Here's the rundown of a Bank of Melbourne home insurance policy

Here's some information on Bank of Melbourne home insurance complaints

We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July 2022 and June 2023. The data breaks down different underwriters and compares their business size to the number of complaints processed.

When comparing insurers, keep in mind that insurers with a larger market share serve more customers, so can potentially get more complaints.

Here's an overview of how Bank of Melbourne (Allianz Australia Insurance Limited) did:

• Allianz is considered a very large general insurer which means it's normal to see a relatively large volume of complaints.

• This is the same case with Hollard and Insurance Australia Limited, however, you can see that Allianz has a lower percentage of complaints that were resolved at the first stage of the complaints process.

Frequently asked questions

• How do I make a claim with Bank of Melbourne?

  If something happens to your home or contents, the claims process with Bank of Melbourne is designed to be as quick and easy as possible. All you have to do is follow a few simple steps:

  • • • Advise the police. You should immediately advise the police if anything has been stolen, if your home has been broken into, or if there has been any malicious damage. You also must not allow anyone to repair the property until the insurer has had a chance to inspect it.
      • Submit your claim. You can submit a claim by phoning the insurer or filling out an online form with details of the incident leading to your claim. Alternatively, you can print out and complete a paper claim form and then submit it along with your supporting documentation.
      • Provide important information. You will be sent a letter to confirm your claim and case number, as well as details of any further information or documents you need to provide.

• Does Bank of Melbourne home insurance cover flood?

  Yes, flood is automatically included as an insured event. This is a highlight of a Bank of Melbourne policy since flood cover is usually an optional extra with other brands. Exclusions do apply to the cover, so make sure to review them when making your decision.

• Does it cost more to pay by the month?

  No, there is no additional charge if you choose to pay by the month.

• Am I covered for accidental loss or damage?

  This type of cover is available as an optional add-on to your Bank of Melbourne home insurance policy.

Leave a Bank of Melbourne home insurance review

If you've held, or currently hold, a Bank of Melbourne home insurance policy, we'd love to hear from you. Your reviews help other Australians decide if Bank of Melbourne is right for them. Some reviews are from a survey commissioned by Finder.

Written by

Cristal Dyer

Writer

Cristal Dyer is a travel writer at Finder. She has been writing about travel for over five years and has visited over 40 countries around the world. Cristal currently travels full-time, writing about her favourite cities and food finds, and she is always on the lookout for amazing flight deals to share. See full bio