Alinta vs Kleenheat

This guide directly compares Alinta and Kleenheat to discover which one has the better deals. We've looked at their prices and plans for natural gas in Western Australia, where they both operate.

Kleenheat is owned by Wesfarmers Chemicals, Energy & Fertilisers, primarily services Western Australia and only provides natural gas and LP gas. Alinta Energy is owned by Chow Tai Fook Enterprises Retailers and offers electricity and gas. Retailers can alter their plans and rates at any moment, so the numbers and plans we've summarised below may change in the future.

Alinta vs Kleenheat: What's offered?

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Electricity availability	Gas availability	Apply
Alinta HomeSaver	NSW,VIC,QLD,SA	Not available at the moment	Get your quoteMore info	loading
Kleenheat Monthly Smart Saver Most Loved	Not available at the moment	WA	More info	loading
Alinta HomeDeal Energy	NSW,VIC,QLD	NSW,VIC,QLD	More info	Australian customer support and loyalty rewards for paying your bill.	loading

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Alinta vs Kleenheat: How do they compare?

Here's how the two providers compared to each other at the time of writing:

	Alinta Energy	Kleenheat
Incentives	Alinta Rewards Store	$50 welcome gift
Price		Cheaper in Western Australia

_{Last checked August 2020}

What plans are available from Alinta and Kleenheat in WA?

Note: Discounts and incentives change often. Be sure to check with the brand before signing up or applying.

Alinta Energy Plans

• Alinta Fair Go 35: Only available for online sign-ups. Get 35% guaranteed discount off gas usage charges for a 12-month benefit period.
• Alinta Fair Go 25: Similar to the Fair Go 35 plan, except you'll receive a 25% guaranteed discount for a benefit period of 3 years, instead.
• Alinta Sports Pack: This offers variable rate natural gas plus a free Kayo Sports Basic subscription for the first 12 months of your plan.

Kleenheat Plans

• Kleenheat Monthly Energiser: Guaranteed 35% discount off gas usage charges for the first 2 years of your plan. Must pay by direct debit and accept email billing and communications.
• Kleenheat Monthly Smart Saver: Guaranteed 25% discount on your natural gas usage charges for a 24-month benefit period. You will have to pay by direct debit and agree to email communications and billing. This plan comes with a $50 welcome bonus in the form of a bill credit or gift card.
• Kleenheat Standard Form Contract: This plan comes with a 12.5% discount on your usage charges, but only when you pay on time. Unlike other Kleenheat plans, there's flexible payment and billing. You'll get a $50 welcome bonus as either a bill credit or a gift card.

Verdict

Alinta offers incentives in the form of access to the Alinta Rewards Store, which contains a range of discounts and offers on movie tickets, electronics and more. Kleenheat's incentive is a minimal $50 bill credit/gift card on some of its plans.

Neither Kleenheat or Alinta allow for account management or bill payment through a mobile phone app, and Kleenheat's cheapest plans require you to pay via direct debit.There's not a lot to set Kleenheat apart from Alinta, but you might be better off siding with Alinta if you want slightly better customer service. Otherwise, choose a plan and brand based on your individual circumstances and your natural gas needs.

• Are there any specific sign-up bonuses or ongoing discounts offered by Alinta Energy or Kleenheat for gas customers?

  Energy providers often offer introductory discounts, sign-up credits, or ongoing loyalty benefits. These can significantly impact the overall cost of a gas plan beyond the basic tariff. Kleenheat are currently running a $50 welcome gift.

• What are the contract lengths and exit fees associated with Alinta Energy and Kleenheat gas plans?

  Contract terms and potential exit fees are important considerations that can tie a customer to a provider or incur costs if they switch early. While specific plans vary, it's common for gas plans to have benefit periods (e.g., 12 or 24 months) after which rates may change, and some may include early termination fees. You should always review the Key Facts Sheet (KFS) or energy fact sheet for any chosen plan to understand these details.

• Do Alinta Energy or Kleenheat offer green gas options or carbon offset programs?

  With increasing environmental awareness, many consumers are interested in sustainable energy options. Some gas providers offer schemes where customers can pay a small additional fee to offset the carbon emissions from their gas usage. Alinta has invested in a range of renewable energy initiatives like wind and battery storage projects.

• How do Alinta Energy and Kleenheat compare in terms of billing options and payment flexibility?

  Billing convenience is important for managing household expenses. Providers typically offer various billing cycles (e.g., monthly, quarterly) and payment methods (e.g., direct debit, BPay, credit card). Some may also offer hardship programs or flexible payment arrangements. Details on specific billing options and payment flexibility for Alinta Energy and Kleenheat should be confirmed on their official websites or by contacting their customer support.

• Are Alinta Energy and Kleenheat available in all Australian states and territories?

  Availability is a fundamental question for any comparison, as a great deal is irrelevant if the service isn't offered in a user's location. Alinta Energy has a broader presence, often serving multiple states across electricity and gas. Kleenheat's gas services are primarily focused on Western Australia. You should always verify service availability by entering your postcode on the provider's website.

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Written by

Sam Baran

Writer

Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio