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PayID: What it is and how can I set one up?
PayID is a service that replaces your bank account BSB and account number, which makes sending and receiving money simple and fast.
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What is PayID?
PayID is a service linked to your existing bank account that makes sending and receiving money that little bit easier. Instead of scrambling for your to bank account and BSB number, you can give your friends and family an easy to remember ID like your mobile number or email address and watch the transaction happen in real time.
Register your unique PayID with your bank who will securely link it to your bank account. Once it's been set up, you can start giving it to friends and family when they need to transfer you money instead of giving them your BSB and account number. You can also use it when you need to pay someone, by asking for their PayID.
How does PayID work?
Once PayID is available through your bank, building society or credit union, you’ll be contacted and invited to create a PayID. Simply follow the steps within your mobile banking app or via Internet banking to create your unique PayID. Your PayID will generally be your mobile number, but some institutions will allow you to use your email, ABN, ACN or landline phone number. Your banking institution will then link the PayID to your bank account.
To receive payments
After successfully registering your PayID, share it with your family and friends so they can pay you with their mobile banking app or via Internet banking.
To send payments
Your friends and family will need to provide you with their PayID. Then you can use your mobile banking app or Internet banking to send the payment to that PayID, instead of entering in your recipients BSB and account number.
How to setup your PayID
- Log onto your mobile banking app or Internet banking platform
- Look for the 'Setup PayID' option - this might be in a notification or message.
- Select your PayID, usually either your mobile number or email address.
- Done - your PayID will now be locked to this account.
How does PayID work with the New Payments Platform (NPP)?
PayID is a key feature capability of the New Payments Platform (NPP), a world-class payments infrastructure transforming the way Australians transact. The NPP, launched by the banking industry in February 2018, provides near real-time funds transfers and a host of other benefits to consumers, businesses and government departments. PayID is the addressing service part of the platform which is designed to enable fast, safe payments between participating financial institutions.
Why is PayID necessary?
If someone asked you to give them your Bank-State-Branch (BSB) and account number off the top of your head, could you do it? If you can't, don't worry – you're not alone. Two thirds of Australians have admitted to not knowing their own bank account details.
In 2012, the Reserve Bank of Australia (RBA) concluded its review of Australia’s payments system. The purpose of the review was to examine the major pain points for consumers and businesses when it comes to transferring funds from one financial institution to another. The RBA arrived at a set of recommendations, and called on industry stakeholders to collaborate and come up with solutions to the key issues.
PayID is the solution to one of the key issues uncovered by this review, which was need for a simpler method of addressing payments, both for everyday consumers and businesses.
The new system means that instead of looking up your bank account details when someone needs to transfer money to you, you'll be able to simply hand out your PayID. Plus, you’ll be able to send money electronically to people who have a bank account with a different financial institution from you and the money will arrive almost instantly. Currently it can take up to three days for the funds to appear in your recipient's account.
What are the benefits of PayID?
- Fast. Watch your payments happen in real time.
- Easy. No more searching for your account and BSB number.
- Fewer mistakes. Use an easy to remember number to get paid.
- Mobile. Available through the latest version of most banking apps.
- Secure. Funds are protected by your bank’s fraud detection mechanisms.
- Simple registration. A few clicks and you’re ready to go.
- Longer descriptions. You’ll be able to send a 280-character description with your transfer, and you can even use emoticons.
If you’re running your own business and are sending invoices out, instead of putting your account and BSB number on the bottom you can now just add your registered PayID. When used together with a product like BPay’s Osko (a system which allows payments to be made between financial institutions in under a minute), then you can watch the payment happen in real-time.
Additionally, if you’re doing a job and your customer doesn’t have cash on them, then PayID and Osko will allow them to make the payment online, safely and in real-time, so you can make sure that the money comes through to your business account before heading home.
When your customers make a payment via your PayID, the name of your business will appear on their screens so they can be sure they’re transferring money to the correct business. Check with your banking institution to see if they currently offer this functionality.
Tips for setting up & choosing your PayID
Your PayID will typically be your phone number (landline or mobile), but some institutions will allow you to use other identifiers such as your email, Australian Business Number (ABN), an Australian Company Number (ACN), an Australian Registered Body Number (ARBN), and an Australian Registered Scheme Number (ARSN). It’s not just a random number that you think up, but a number which already belongs to you. However, you'll need to prove that the PayID you chose belongs to you, so you won't be able to use a phone number or email address that belongs to someone else.
Try and think of a number that you use everyday that you’re not likely to forget or change anytime soon. If you’ve had the same mobile phone number for the last 10 years and can’t think of any reason why you’d give it up, it may be a good idea to use that.
Compare bank accounts which offer PayID
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
Frequently asked questions about PayID
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