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Compare online physiotherapy services

Regaining or improving your mobility can be tough. With online physiotherapy, you can do it from the comfort of your own home.

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Movement and mobility are important parts of wellbeing – but fitting in a trip to the physio's office can be tough at times. Online physiotherapy services can help.

Now, thanks to the growth of telehealth, you can get advice and guidance from a fully qualified physiotherapist, all from the comfort of your own home. You can even claim some online physiotherapists' services on Medicare or health insurance.

What is online physiotherapy?

Online physiotherapy is a digital alternative to in-person physio appointments. You can still get your condition assessed, diagnosed and treated by a fully qualified physiotherapist – it just happens via video call, rather than in person.

This is great for people who live in rural areas, find it difficult to travel, or just don't have the time to sit in traffic jams on their way to a physio appointment.

Compare online physiotherapy services

BrandKey featuresDo I need a referral?PriceRebates
Online physio logo
  • Australia's first entirely online physiotherapy clinic
  • Injury rehabilitation, ergonomic desk setup
  • Injury prevention
  • No
  • Initial consultation from $97
  • Private health insurance depending on your fund
Kinfolk logo
  • 24/7 online booking system
  • Movement re-training
  • After hours appointments
  • No
  • Free initial 15-minute telehealth consultation, then $125
  • Yes
Thrive physio plus logo
  • App access to Physitrack/PhysiApp
  • No
  • Initial consultation from $75
  • No
Click physiotherapy logo
  • Jog home program
  • Sprint home program
  • No
  • Initial consultation from $49.99
  • Not stated
The physio co logo
  • Physio services for seniors
  • Personalised home exercise program
  • Support and exercise programs
  • No
  • Initial 15-minute consultation from $25
  • No
Physioworks logo
  • Exercise-based rehabilitation
  • Injury prevention programs
  • Load management programs
  • No
  • Not stated
  • Yes
Physioward logo
  • Injury assessment via webforms and/or video consultation
  • Report of injury findings and personalised rehabilitation program
  • No
  • Packages from $95
  • Not stated
Melbourne sports physiotherapy logo
  • A leading sports & musculoskeletal physiotherapy clinic
  • Access to physiotherapy experts via virtual telehealth physio services
  • No
  • Initial consultation from $99
  • Yes
Physio advisor
  • Video consultation to follow, comprehensive injury examination
  • Tailored patient care plan
  • No
  • Initial consultation from $99
  • Not stated
Physio fit logo
  • Use of Cliniko, online physiotherapy software
  • Online rehabilitation programming
  • Online physiotherapy and chronic pain
  • No
  • Initial consultation from $99
  • Yes
Penrith physiotherapy logo
  • Advice and exercise prescription
  • Use of Coviu video consultation
  • No
  • Not stated
  • No
Physio atelier
  • APA sports & exercise physiotherapist
  • A video-based rehab program using Physitrack software
  • No
  • Initial consultation from $115
  • No
Active physio online logo
  • Offers home office/ergonomic assessment
  • Personalised exercise programs and education
  • No
  • Packages from $47
  • No
Inline physio logo
  • A video-based rehab program using Physitrack software
  • Personalised physiotherapy management plan
  • No
  • Initial consultation from $70
  • Not stated
Picture not described
  • Assessment and diagnosis of injury
  • Re-assessment of progress from injury
  • Development of treatment plan
  • No
  • Initial Facetime consult from $48
  • Not stated
Better moves physiotherapy logo
  • Develop a home exercise program
  • Run exercise programs
  • Use of Physiapp
  • No
  • Initial consult from $69
  • No
Revive physio logo
  • Provide clarity of your injury
  • Provide appropriate treatment, advice and rehab exercises
  • Tailor an individualised management plan
  • No
  • Initial consult from $80
  • Yes
Form physiotherapy logo
  • Three-step process for treating long-term pain
  • Individual planning
  • No
  • Not stated
  • Not stated
Physio rehab logo
  • Personalised exercise rehab program
  • Online video assessment and consult
  • No
  • Initial consultation from $150
  • Follow-up consultation from $125
  • Yes
Body focus logo
  • Provides rehabilitation strategies
  • Use of PhysiApp
  • No
  • Initial and subsequent consultation: $75
  • Not stated
Premier sports and spinal medicine logo
  • Offers Hybrid Health – a mix of in-clinic and online consultations and support
  • Post-surgery rehabilitation
  • No
  • Free 15-minute telehealth consultation
  • Yes
Lake gwelup logo
  • Pain diagnosis
  • Tailored rehabilitation program
  • No
  • Telehealth sessions from $35
  • Yes
Physio physique
  • Use of clinic management software, Cliniko
  • No
  • Initial consult from $69
  • Yes
Albert park physiotherapy logo
  • Real time assessment and diagnosis
  • Exercise/rehabilitation programs
  • No
  • Initial consult from $90
  • Not stated
Physio friend logo
  • Winner of the 2017 Pride of Workmanship Award
  • Winner 2018 Age-Friendly Award
  • No
  • Initial consult from $73
  • Yes
Melbourne cbd logo
  • Combines effective physiotherapy techniques with the latest technology and expert physiotherapist support
  • No
  • Telehealth consultation from $80
  • Yes
Capital physiotherapy logo
  • Thorough assessment
  • Detailed diagnosis
  • No
  • Initial/extended: $95
  • Standard: $50
  • Not stated
Core physiotherapy logo
  • Use of Conviu to conduct telehealth appointments
  • No
  • Telehealth pricing not stated
  • Yes
Articulate logo
  • Use of PhysiApp for telehealth call
  • No
  • Not stated
  • Not stated
Physio inq logo
  • Use of Conviu to conduct telehealth appointments
  • Replicate in-clinic treatment and rehab regimes
  • No
  • Not stated
  • Yes

How much can I expect to pay?

This is a tricky one, as different online physio services have different payment structures. Some charge per appointment, while others charge a set price for an ongoing rehabilitation program.

Always check the price before you commit to an appointment with an online physiotherapist.

How can I get an online physiotherapy assessment?

It's pretty easy. Once you've chosen which online physio service you'd like to use, just give them a call or get in touch via the company's website.

Each company has a slightly different approach, so you might be able to book an appointment straight away, or you might need to chat to a consultant before you can lock a time in.

Remember, some conditions won't be suitable for treatment via online physiotherapy, so you may not be able to get a digital appointment if the physiotherapist doesn't think you're a suitable candidate.

Do I need a referral from my GP?

No. In Australia, physiotherapists are considered "first contact" healthcare practitioners, so you don't need a referral from your GP to get an appointment with a physio.

However, if you want Medicare to help with the cost of your physio treatment, you will need a referral from your GP or a medical doctor. If you do have a referral from a doctor or specialist, you should mention it to your physio.

Is the cost of online physiotherapy covered by Medicare?

Medicare may cover some of the costs associated with online physiotherapy, but you'll need a referral from your GP or another medical doctor to be eligible.

The online physio company you choose must also offer Medicare rebates. It's important to check this before booking your appointment.

Is online physio covered by health insurance?

This depends on your health insurance, but many extras policies will offer some coverage for physio appointments. This means some – or all – of the cost will be covered by your policy.

Remember, extras policies have annual limits, so it's likely you'll only be covered for a set amount of physio, before you're paying for treatment out of your own pocket.

What are some key things to consider?

Online physiotherapy is a great alternative for lots of people – but before you invest in digital help, there are a couple of important points to consider.

  • Is it right for you? Not everyone is comfortable with online physiotherapy. Whether you're not a lover of technology, or you find it difficult to get time alone at home, there are lots of reasons that face-to-face help might be better for you.
  • Is it right for your injury? Some injuries or conditions need a more hands-on approach. If you're unsure, chat to the online physio and see what they think.

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