NRMA Life Insurance

• Summary of NRMA life insurance
• Pros and cons

What are the life insurance products offered by NRMA?

The two types of cover available are:

• Life insurance: Lump sum benefits payable on death or terminal illness.
• Income protection, when bundled with life insurance: Ongoing benefits in the event of being unable to work.

What features do these policies offer?

Each plan has a range of benefits and features included, as well as optional extras.

Life insurance

Available to Australian residents aged 18 to 65, with a maximum cover amount of $1.5 million. Premiums will typically increase each year based on age and inflation.

• Flexible payout options: Nominate up to five beneficiaries and choose how funds are distributed between them.
• Partner discounts: Get $3.50 per month off the second person’s cover when adding a partner or spouse to your policy.
• Choose when to pay premiums: You can set up the payments for any working day you choose, to more easily coincide with your payment schedule.
• Discounts: Get one free month per year when paying premiums annually, 5% off when you hold other NRMA insurance policies, 30% off cover between $150,000 and $300,000, and 35% off cover above $300,000.
• Advance benefit payment: $10,000 is paid out while the claim is being processed to help cover immediate expenses.
• Guaranteed renewal until age 99: If you keep up with premium payments and meet all terms of the policy, it will not be cancelled before age 99 unless you choose to.
• Inflation protection: Your benefit increases by 5% or in line with the consumer price index each year, unless you choose not to increase it.
  

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Income protection

These are versatile income protection plans that can pay out up to 85% of your monthly income, up to $10,000 per month, if you are unable to work as a result of sickness or injury. You can tailor your cover within set limits, and with set options.

• Choose your waiting period
• Choose your maximum benefit period
• Choose your benefit amount

You are able to apply if you are an Australian resident aged 18–60 working more than 20 hours per week.

Extra-cost options include:

• Holiday injury cover: Optional extra for a one-off extra payment equal to the first month’s benefit, up to $3,000, if you’re injured during state school or public holidays and are more than 200km from home.
• Kids’ injury cover: Cash benefit of up to $50,000, depending on the injury, in the event of a child of yours being injured.
• Permanent disability cover: Optional lump sum benefit of between $50,000 and $500,000 if you are permanently disabled as defined by an inability to perform two or more daily living activities without assistance: bathing, dressing, using a toilet, getting in and out of bed or a chair, and feeding yourself.

About the insurer

NRMA was established in 1925 and is now one of the most recognisable insurance brands in Australia with millions of customers insured in its name.

NRMA is backed by IAG, the largest general insurer in Australia and New Zealand. In 2016 alone IAG insured over $2 trillion worth of assets, collected $11.4 billion in premiums and paid out almost $9 billion in claims.

NRMA delivers the reassurance of a prominent industry name, underwritten by an insurance company with immense assets to capably deliver protection for decades to come.

How are my premiums paid?

• Pay via direct debit or credit card
• Pay on a fortnightly, monthly, quarterly or annual basis, on any working day in the period you choose

Premiums are stepped and will typically increase over time based on your age, and the additional options chosen with your cover. Premiums will also increase based on the amount of cover you have. There will generally be increases as a result of inflation benefits, which you may opt-out of, as well as when you decide to increase your cover.

To help keep it affordable, you have the option of “freezing” your premiums which means premiums will not increase but your cover will decrease correspondingly.

How do I make a claim with NRMA?

Call NRMA on 132 825 (8am–8pm, Mon–Fri) to start your claim.

You or your beneficiaries will be sent the appropriate claims forms and documentation. The $10,000 advance benefit will be sent ahead of the rest where applicable.

Claims will require appropriate evidence and documentation, depending on the benefit being claimed. This may include:

• Completed claims form
• Certified copy of death or medical certificate
• Certified proof of identity showing one’s relationship to the decreased
• Certified copy of evidence showing the age of the decreased, such as a birth certificate or passport.

What other charges are there to be aware of?

You are responsible for costs associated with making claims, including postage, fees for certifying documents and similar. Government charges and taxes, such as stamp duty, may also apply to your premium payments. When choosing a payment method it’s also a good idea to be aware of any bank or transaction fees that may apply.

Key exclusions to be aware of

For life insurance, benefits are not payable for the following:

• Death or terminal illness resulting from suicide or intentional self-injury within the first 13 months of the policy. If you have increased your cover in the last 13 months, the increased portion may not be payable for the same.
• Specific exclusions may also apply to you specifically, which you will be informed of before taking out cover. For example, a regular skydiver might not be covered for death or injury resulting from skydiving. Similarly, specific occupations may have exclusions for work-related incidents.

Income protection insurance has a significantly wider range of exclusions to be aware of, and you may not be able to receive benefits for claims resulting from:

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