You can get 3 different policy options with ING: home insurance, contents insurance and a combined home and contents insurance policy. ING also offers landlord insurance.
Some main events covered by an ING home and contents insurance policy include the following:
ING home insurance is issued by Auto & General Insurance Company, which also underwrites policies for Budget Direct and Virgin. It lets you choose your own excess and has a cooling-off period of 21 days, which is similar to most other insurers in Australia.
These are some of the standard features that you can claim on if an insured event causes damage or loss.
ING home insurance offers lots of optional extras compared to other providers so you can customise your policy to your needs. However, you'll have to pay a little more for cover.
All home insurance policies will have general exclusions. Here are a few exclusions from ING. For the full list, head to the Product Disclosure Statement (PDS).
This isn't a full list of ING's exclusions so make sure you read the PDS for a more detailed breakdown. You can also head to general exclusions for more information.
We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July 2022 and June 2023. The data breaks down different underwriters and compares their business size to the number of complaints processed.
When comparing insurers, keep in mind that insurers with a larger market share serve more customers, so can potentially get more complaints.
Here's an overview of how ING (Auto & General Insurance Company Limited) did:
ING home insurance is issued by one of Australia's most popular insurers: Auto & General. It comes with a market-leading discount matched only by insurers such as Budget Direct (whose policies are also issued by Auto & General) and it appears to provide good customer service. If you want a more comprehensive policy that automatically includes a sum insured safeguard or other benefits like flood cover, you may want to look elsewhere.
Not sure if ING is right for you? You can compare other home insurance brands side-by-side to make sure.
If you've held, or currently hold, an ING home insurance policy, we'd love to hear from you. Your reviews help other Australians decide if ING is right for them. Some reviews are from a survey commissioned by Finder.
Finder's guide unpacks how mortgage holidays work, and how much they could cost you. Understand the benefits and things to watch out for.
Check out Finder's 5 top Qantas and Velocity Points earning cards on the market this month.
We've ranked them all and found the 5 best balance transfer credit cards on the market.
SPONSORED: Feeling the pinch with your home loan? We touch base with two of the best in the business to find out how you can manage it better.
Millions of Australians are too lazy to return unwanted online purchases, according to new research by Finder.
Millions of Australians have been derailed by an unexpected financial emergency over the past 12 months, according to new research by Finder.
We asked Australians how satisfied they were with their Robo advisor. Here's what they told us.
We asked hundreds Australians how satisfied they were with their share trading platforms. Here's what they told us.
We asked hundreds Australians how satisfied they were with their micro-investing-app. Here's what they told us.
We asked hundreds Australians how satisfied they were with their crypto wallets. Here's what they told us.
