Allianz Australia underwrites Bank of Melbourne policies; this affects claims and overall service experience.
Flood cover is standard on all policies, a key inclusion often optional with other insurers.
Allianz had 765 building complaints in 2024/25; however, fewer than some very large insurers.
Our verdict
Bank of Melbourne's policies come with a competitive rate of up to $20 million in legal liability.
Flood cover comes standard on all policies which can end up saving you in the long run as providers like Budget Direct and Qantas have these as pricey optional extras.
Allianz is the underwriter for Bank of Melbourne, which can be a deal breaker for those who prefer a single point of contact for their insurance needs.
Sorry! We currently don't have this brand on our panel. But don't fret, you can head to the Bank of Melbourne home insurance website or compare a bunch of other home insurance companies with Finder.
Bank of Melbourne home insurance offers cover for both homeowners, landlords and renters. You can choose from 3 policy types: building insurance, contents insurance, and combined home and contents insurance.
Some main events covered by Bank of Melbourne home insurance include:
Bank of Melbourne home insurance is issued by Allianz Australia Insurance Ltd, which is one of the largest insurance companies in Australia. It offers customers the choice of excess amount, and has a below-average cooling off period of 14 days – the industry standard is 21 days.
Here's the rundown of a Bank of Melbourne home insurance policy
These are some of the standard features that you can claim on if an insured event causes damage or loss.
Alternative accommodation for you and your pets
Building modifications
Debris removal
Emergency contents storage
Food or medicine spoilage
Guest, visitor, domestic helper and domestic workers property
Moving house
Rebuilding and professional fees
Optional add-ons
Bank of Melbourne home insurance also offers optional cover that you can add to your policy for an additional premium.
Accidental damage cover
Motor burnout cover
Domestic workers compensation cover
Portable contents cover
Exclusions
To be clear about what is and isn't covered, home insurance policies have a list of general exclusions. Here are a few exclusions to be aware of with Bank of Melbourne.
Actions of the sea including storm surge
Coal seam gas
Deliberate, intentional, malicious or criminal acts
Inherent defects including faulty design or poor workmanship
Illegal contents or personal effects
Soil movement including erosion, landslide and mudslide
War, rebellion or warlike operations
Wear and tear
Make sure you read Bank of Melbourne's PDS for a more detailed breakdown of exclusions. You can also head to general exclusions for more information.
Here's some information on Bank of Melbourne home insurance complaints
Allianz Australia, the brand that underwrites Bank of Melbourne home insurance, was the subject of 765 home insurance complaints and 138 contents insurance complaints in the 2024/25 financial year. However, Allianz Australia is categorised as a "very large" insurer. AAI, another "very large" insurer, received 1,584 home insurance complaints and 384 contents insurance complaints in the same time period.
This is the bottom line about Bank of Melbourne
Bank of Melbourne home insurance is a well-rounded policy with some essentials like flood cover included as standard. If you do need additional cover, there's a variety of optional add-ons you can choose from. While not as impressive as some providers, its new policy discount and combined cover discount can help you save on your premium.
If something happens to your home or contents, the claims process with Bank of Melbourne is designed to be as quick and easy as possible. All you have to do is follow a few simple steps:
Advise the police. You should immediately advise the police if anything has been stolen, if your home has been broken into, or if there has been any malicious damage. You also must not allow anyone to repair the property until the insurer has had a chance to inspect it.
Submit your claim. You can submit a claim by phoning the insurer or filling out an online form with details of the incident leading to your claim. Alternatively, you can print out and complete a paper claim form and then submit it along with your supporting documentation.
Provide important information. You will be sent a letter to confirm your claim and case number, as well as details of any further information or documents you need to provide.
Yes, flood is automatically included as an insured event. This is a highlight of a Bank of Melbourne policy since flood cover is usually an optional extra with other brands. Exclusions do apply to the cover, so make sure to review them when making your decision.
No, there is no additional charge if you choose to pay by the month.
This type of cover is available as an optional add-on to your Bank of Melbourne home insurance policy.
Leave a Bank of Melbourne home insurance review
If you've held, or currently hold, a Bank of Melbourne home insurance policy, we'd love to hear from you. Your reviews help other Australians decide if Bank of Melbourne is right for them. Some reviews are from a survey commissioned by Finder.
Cristal Dyer is a travel writer at Finder. She has been writing about travel for over five years and has visited over 40 countries around the world. Cristal currently travels full-time, writing about her favourite cities and food finds, and she is always on the lookout for amazing flight deals to share.
See full bio
A home insurance calculator can give you a rough estimate on the value of your home and contents. But is that what you really want? Find out how to not underinsure or overinsure your home.
What you need to know about finding the best home insurance for you. Compare policies and learn what questions to ask when researching insurance policies.
Important information about this website
Finder is a comparison service. We do not compare every product or every provider in the market.
We make money through commercial arrangements with some of the providers on this site. Products marked 'Sponsored', 'Promoted', 'Featured' or 'Advertisement' appear as a result of a commercial arrangement.
Our editorial content, product reviews and any 'Top Pick' designations are prepared independently of these commercial arrangements.
The default order of products in our tables can be influenced by commercial arrangements. You can re-sort or filter using the controls above each table.
Some content on this site may be generated or supported by AI tools. You should verify details directly with the provider.
Finder is one of Australia's leading comparison websites. We are committed to our readers and stand by our editorial principles.
Our comparison service does not include every product or every provider in the market. Some product issuers offer their products under multiple brands or through associated companies. Where we can, we identify the underlying issuer so you can compare like with like, but you should always check with the provider directly to confirm which brand you are dealing with.
Finder is a comparison website and an intermediary. We are not a product issuer and we do not provide personal financial or credit advice. When you click a link to a product, or apply for a product through our site, you deal directly with the product issuer. We may receive a referral fee, commission or other payment from the issuer if you click through, apply or take out a product. We describe these arrangements in more detail under 'How we make money' below.
Product features, fees, terms and eligibility criteria are set by the product issuer and may change. We rely on information supplied by issuers when we present product details on our site. Before you apply for or take out any product, you should confirm the details directly with the issuer.
We earn revenue from Finder in four principal ways:
Referral fees and commissions. When you click a product link, complete an enquiry form or apply for a product through our site, we may receive a referral fee, commission or other payment from the product issuer. We may also receive payment based on the volume of leads or conversions we send to an issuer.
Sponsored placements. Products marked 'Sponsored', 'Promoted', 'Featured' or 'Advertisement' appear as a result of a commercial arrangement between Finder and the issuer. These labels always indicate a paid placement. We do not use them for editorial choices.
Display advertising. Banner advertising, newsletter advertising and similar display ads on our site are paid by advertisers.
Content sponsorship. Some articles, videos and social media posts are sponsored by an issuer and are clearly labelled as such.
Our editorial opinions, product reviews and any 'Top Pick' designations are prepared independently of these commercial arrangements. A 'Top Pick' is an editorial choice made by our writers and editors based on the criteria described on each comparison page. A 'Top Pick' is not a personal recommendation and does not mean the product is appropriate for your circumstances.
If you would like to know whether we have a commercial arrangement with a specific product issuer, please contact us.
When products are grouped in a table or list, the default order can be influenced by commercial arrangements we have with product issuers. In some categories, sponsored or featured products appear in the top positions of the table by default, and are always labelled as such.
Other factors that influence default order include price, fees and features, and (where relevant) our editorial view of the product.
You can re-sort every comparison table using the controls above the table. You can filter by product features that matter to you. The order you see after re-sorting or filtering is not influenced by commercial arrangements.
Some content on this site is generated or supported by artificial intelligence tools, including our AI-powered assistant FinderBot. AI-generated content may contain errors. Please verify important information directly with the product issuer before making a financial decision. For more information about FinderBot, see the FinderBot Terms of Use and FinderBot Privacy Collection Notice.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.