Pet Insurance Reviews

Access quality pet insurance reviews to find the right cover for your pet

Pet insurance is designed to help make essential treatment for your pet’s injuries and illnesses much more affordable. When you’re faced with expensive vet bills, pet insurance helps cover the cost involved so that your four-legged friend gets the best possible care.

However, it’s important that you do your research and shop around to find the right policy for your needs. In order to compare the features and benefits of policies, you can gain plenty of useful information by reading pet insurance reviews. You can find a wealth of insurance product reviews online to help you find out all the useful details of competing policies and learn of any traps or pitfalls to avoid.

Of course, you need to assess the accuracy and veracity of each review before deciding just how valuable the information provided truly is. Read on to find out how to find the best* pet insurance reviews online.

Receive quotes for pet insurance from these Australian brands

Details Features
Premium Accident & Illness Cover
Premium Accident & Illness Cover
Get 10% of the premiums you’ve paid back after the first 12 months with The Real Reward. Cover up to 80% of eligible vet bills to a maximum of $12,000 per year.
  • $12,000 annual claim limit
  • Up to 80% of vet bill covered subject to terms and conditions
  • Take your pet to any licensed vet practice in Australia
  • Optional routine care benefit
Get Quote More info
Gold Pet Plan
Gold Pet Plan
Get cover for up to 80% of your eligible bills back. Receive 10% off when you insure multiple pets in your family.
  • 80% claim back benefit to $15,000
  • $1,500 tick paralysis
  • $300 consultations and vet visits
  • $1,200 emergency pet boarding
Get Quote More info
Comprehensive Cover
Comprehensive Cover
Price Beat guarantee on comparable pet insurance policies. Terms and conditions apply.
  • Accidental Injury and Illness Cover Plus Routine Care
  • $12,000 annual benefit limit
  • $1,500 annual tick paralysis benefit
  • Up to $1,200 emergency boarding fees
Get Quote More info
Accident and Illness Cover
Accident and Illness Cover
Cover 75% - 85% of your veterinary treatment costs up to $12,000. Multi-pet discount up to 10%.
  • Annual limit up to $12,000
  • $500 tick paralysis treatment cover
  • 10% multi-pet discount
  • $300 in consultations covered per annum
Get Quote More info
Major Medical Cover
Major Medical Cover
Reimburses 80% of veterinary treatment related to Accidental Injury and Illness less your choice of excess per-condition claimed.
  • $15,000 annual benefit limit
  • 80% of vet bill covered subject to terms and conditions
  • $1200 emergency boarding fees per year
  • 5% discount for each additional pet insured up to 15%
Get Quote More info
Comprehensive Plan
Comprehensive Plan
Free online dog training course valued at $99 for successful applications.
  • $8,000 or $12,000 annual benefit limit
  • Up to 80% of vet bill covered
  • Excess of $0, $100 or $200 per each unrelated condition
  • Optional Routine Care Cover
Get Quote More info

All Woolworths Pet Insurance policies are issued by the Hollard Insurance Company

What to Look for in Pet Insurance Reviews

You can garner a great deal of useful information about pet insurance policies by reading reviews. Any decent review will detail the features and benefits of a policy, but knowing what to look for in a review can help you make sense of the technical jargon.

    • What is covered. The first piece of information to look for is exactly what a policy covers you for. Items to look for include:
      • Are accidents and illnesses covered or is it an accident only policy?
      • Can you add a benefit for routine care procedures (for example vaccinations)?
      • What optional extras are available with your policy?
      • What is the maximum amount you can claim against your policy each year and what percentage of your eligible vet bills will the insurer pay?
    • Exclusions. Look for the section of the review that refers to a policy’s exclusions. Common exclusions include:
      • illnesses for which there is a known vaccine
      • breeding and pregnancy
      • failing to take proper care to look after your pet.

You should also investigate how each insurer treats pre-existing medical conditions, as some insurers may make it possible to take out coverage for certain pre-existing conditions once your pet has recovered from them.

  • Reliability. Does the review look at all of the relevant information? Ask yourself if the review provides all the information you need to assess the worth of a policy:
    • How long is the policy’s cooling-off period in case you change your mind?
    • Will you have to pay an excess if you make a claim?
    • Do sub-limits apply to benefits for certain treatments?

Learning the answers to these questions will ensure that you end up with the right policy for your needs.

How to Read Pet Insurance Reviews

When you’re reading pet insurance reviews to help you make an informed choice about a policy, keep the following pointers in mind:

  • Read multiple reviews. Don’t make up your mind based on one review. Read a number of reviews to get a more complete picture of the features of a policy and the strengths and weaknesses of an insurer.
  • Be wary of reviews written by angry customers. If a customer has had a bad experience with an insurer, fair enough — it’s certainly information that could help you make a choice. However, make sure to check that the customer has a legitimate reason to be disgruntled, as many customers complain about dodgy service from insurers when it is actually the customer who was in the wrong.
  • Examine who wrote the review. Was the review written by a so-called industry expert? If so, what are their qualifications? Was it written by a former customer? Look for any vested interests a reviewer might have that could influence their review.
  • Watch out for reviews on the insurer’s website. No insurer is going to post negative product reviews on its own website, so don’t take these types of reviews as a completely accurate portrayal of a policy.
  • Watch out for fake reviews. Use your wits and don’t be sucked in by any reviews that sound too good to be true.

How to Get the Most out of Pet Insurance Australia Reviews

It’s your job as a savvy consumer to use online pet insurance reviews to help you find value when it comes to choosing your policy. While the cover provided across the industry is roughly similar between all insurers, no two policies are exactly the same. This means you’ll need to make the most of pet insurance reviews to ensure that you end up with the right policy.

  • Know the cover you need. Look at the cost of accident cover as compared to the increased cost attached to a combined accident and illness policy. Are you looking for basic or comprehensive cover, and how does the protection offered by each policy stack up against the competition?
  • Know what is covered. Look for information on exactly which injuries and illnesses each policy covers. Does one policy cover a larger number of conditions than the rest of the competition? Or is there one particular policy that covers all the injuries you fear your pet is most likely to ever sustain?
  • Check the maximum benefit. You also need to examine the maximum benefit limit per year on each policy. As pet insurance will only cover a certain percentage of your eligible vet bills, usually ranging from 50-80%, you need to look for a policy that will provide as much coverage as possible.

Other features to look for in a review include exclusions, sub-limits, excess amounts, average premium costs and any waiting periods that may apply.

How to Review Pet Insurance Policies

Before you start reading pet insurance policies it’s a good idea to consider the exact level of cover you require. If you’re on a tighter budget and only want protection for some of the worst-case scenarios your pet might encounter, an accident only policy may be a good option. This offers protection for the medicine and treatment costs for a range of injuries, including injuries caused by car accidents, falls, burns, insect bites and snake bites.

If you want an increased level of cover, a combined accident and illness policy will offer cover for the treatment costs when your pet suffers one of a wide range of illnesses. These include cancer, skin conditions, hereditary problems and other infectious diseases.

A comprehensive policy offers an increased level of cover, typically featuring a higher benefit limit and the option to include cover for routine care procedures. However, in order to decide on which type of policy is right for you, you’ll need to consider how important it is to you that your pet is covered and how much insurance you can afford.

A 2011 study by CHOICE magazine revealed the average cost of vet fee claims. Notable average claims include cancer at $2,245, cataracts at $2,151 and multiple fractures at $2,444. With the cost of accident only cover starting at around $200, and accident and illness cover costing $400 per year and up, you need to consider what is the right level of cover for your pet and your wallet.

Once you know what features you want in a policy, you can then start examining pet insurance reviews to find the best* policy option.

Pet Insurance for Dogs

Dogs are wonderful animals. Loving and enthusiastic, it’s no wonder they’re known as man’s best friend. Every dog lover wants to give their furry friend the care it deserves, but sometimes the restraints of your budget can prevent you from doing so.

Unfortunately, some dogs seem to have a special knack for getting into trouble and requiring expensive vet treatment. From swallowing things they shouldn’t to getting hit by cars, getting injured in scraps with other dogs or even suffering from gastroenteritis, our dogs can quickly rack up expensive vet bills.

With this in mind, taking out dog insurance is a wise financial investment for many. It provides the cover you need to help you take care of those expensive vet bills when your dog is ill or injured. This allows you to give your dog the treatment and care he needs, rather than having to compromise or even forego care altogether.

The average dog owner spends around $750 per year on their pooch, though passionate dog owners spend much more than that. But if your pet is struck down by an unexpected illness or injury, you could find yourself faced with treatment bills worth thousands of dollars. So if you love your dog like he is one of your children, dog insurance makes perfect sense.

When comparing policies, look for an insurer that covers the injuries and illnesses your pooch is most likely to face. Examine benefit limits and rebate percentages to find a policy that offers the right cover for your dog and your hip pocket.

Pet Insurance for Cats

If you’re a cat person, you’ll want to do everything you can to look after your feline friend. Pet insurance for cats is designed to do just that.

One of the unfortunate side effects of owning a pet is that you’ll sometimes be faced with expensive vet bills. Think along the lines of $1,000 for toxoplasma treatment after eating a dead bird, $2,000 for gastric torsion and possibly even more for cancer treatment. Would you be able to afford that sort of payment if it were to just pop up out of the blue?

Sadly, many people simply can’t fork out this type of money at a moment’s notice, which is why pet insurance for cats is becoming increasingly popular. It covers up to 80% of your vet bills, up to a maximum limit of around $14,000 or $15,000 each year, so that you can give your cat the highest quality care possible.

When comparing policies, consider whether you want accident and illness cover or just cover for accidents. Do you want cover for routine care so that you can claim for things like vaccinations and desexing?

It’s also a good idea to compare benefit limits, rebate amounts, sub-limits, exclusions and excesses when weighing up the pros and cons of different policies.

Where to Find Pet Insurance Reviews

Once you’ve decided on your cover requirements, it’s time to start hunting for reviews of cover. The Internet is your friend for this process. There’s a wealth of information out there on a number of insurers.

There are plenty of other places online where you can find pet insurance reviews. Start by doing a simple Google search for insurance review websites and more generalised product review sites. Look for reputable operations so you know exactly how accurate and trustworthy the reviews you are reading actually are, and examine multiple reviews for each policy to form an accurate overall picture.

Another great place to look for pet insurance reviews is in online forums. There is no shortage of forums for pet lovers on the world wide web, and you can bet your bottom dollar that the subject of pet insurance regularly comes up in such portals. This will give you a chance to find out about the experiences and recommendations of dog and cat lovers just like you, who want insurance that offers similar cover to what you will want for your pet.

Know what you want to find out when you start reading reviews, and remember to make your own assessment about each policy — don’t simply swallow everything a review tells you word for word.

Regardless of whether you’re a cat person or a dog lover, pet insurance can offer much-need protection for your pet and your hip pocket. To find the best* policy for your needs, seeking out pet insurance reviews can give you plenty of useful information and point you in the right direction.

Apply for Pet Insurance

Back to top

* The offers compared on this page are chosen from a range of products has access to track details from and is not representative of all the products available in the market. Products are displayed in no particular order or ranking. The use of terms 'Best' and 'Top' are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your personal financial circumstances when comparing products.

Ask a Question

You are about to post a question on

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the privacy policy, receive follow up emails related to and to create a user account where further replies to your questions will be sent.

8 Responses to Pet Insurance Reviews

  1. Default Gravatar
    Lynda | November 20, 2016

    I’m looking for pet insurance for birds. Vet bills for birds is just as expensive for birds as they are for dogs and cats – as the tests and antibiotics to get them through a virus and overnight stays at GreenCross Vets (the only places which have bird vets available) cost a fortune!

    So, I’ve been looking around for pet insurance for pet insurance for birds, but it’s non-existent, so do I just let my bird die next time because I can’t afford the bill? I’m not allowed a dog or cat in my townhouse complex because of Body Corporate Laws and Bylaws – besides I’m heavily allergic to both. But I’m not allergic to birds.


    • Staff
      Richard | November 21, 2016

      Hi Lynda,

      Thanks for getting in touch. It looks like Remington Insurance Brokers do offer a product called aviary bird insurance but this seems to be the only bird related pet insurance policy on the market.

      I hope this was helpful,

  2. Default Gravatar
    Barbara | September 13, 2016

    I have two cats that are fully enclosed in house or a secure enclosure do I get a cheaper insurance for this ?

    • Staff
      Richard | September 14, 2016

      Hi Barbara,

      Thanks for getting in touch. Generally, pet insurers only take into consideration the breed and age of your pet when calculating your premiums.

      All the best,

  3. Default Gravatar
    Marj | August 27, 2016

    Do any pet insurance cover dental problems?

    • Staff
      Richard | August 29, 2016

      Hi Marj,

      Thanks for your question. is a comparison service and we are not permitted to provide our users with personalised financial advice. Unfortunately, none of the brands in our panel currently offer dental cover. However, there are brands that do offer this service including Prime Pet Insurance, PROSURE, Bupa Pet Insurance and HCF. Be sure to check the conditions with dental cover for pets. Conditions to be aware of include:

      • Cover available as an optional extra on top cover
      • Does not cover routine dental care
      • Your pet must have routine dental check-ups
      • You must have cover for a minimum amount of time (2 years) before you can claim

      I hope this was helpful,

  4. Default Gravatar
    sharon | April 10, 2016

    What is not covered in pet insurance. They say eligible vet bills. What does this cover please

    • Staff
      Richard | April 10, 2016

      Hi Sharon,

      Thanks for your question. Exclusions vary from insurer to insurer. You will need contact your insurer for a full list of their exclusions. Conditions excluded include:
      Pet grooming or bathing
      Ambulance fees and non-essential hospitalisation
      Behavioural problems
      Training, socialisation, therapy and alternative therapies
      Pet food, vitamins and dietary supplements
      Elective treatments such as desexing
      Unapproved medications
      Organ transplant surgery
      Prosthetics or artificial limbs
      Cell replacement therapies
      Pre-existing conditions
      Malicious acts
      Lack of care
      Cruciate ligament conditions
      Preventable diseases
      Breeding or obstetrics
      Dental problems or oral disease

      I hope this was helpful,

Ask a question