What do Australians think of NAB home loans?
Owner-occupier home loans
- 3.96/5 overall for Customer Satisfaction - lower than the average of 3.98
- 4/5 for Trust - lower than the average of 4.36
- 4/5 for Customer Service - higher than the average of 3.97
Investor home loans
- 3.96/5 overall for Customer Satisfaction - lower than the average of 3.98
- 4/5 for Trust - lower than the average of 4.36
- 4/5 for Customer Service - higher than the average of 3.97
Based on NAB home loans scores in Finder's 2024 & 2025 Customer Satisfaction Awards.

Do NAB offer a reverse mortgage ?
Hi Jane,
NAB does not offer reverse mortgages. You can check lenders that do offer reverse mortgages here.
Hope this helps!
Cheers,
Richard
Hi,
Just wanting to know some more about the NAB rural home loan packages.
I would like to buy a rural property as a weekender/hobby farm.
If i can get some details as so far i have been unable to find on the NAB website.
We have some savings and also plenty of equity in our residence.
I trust that we can find out and secure the property which we are looking at.
Thanks,
Matt
Hi Matt,
Thanks for the question.
While there is no specific information relating to NAB’s range of rural home loans, you might want to read our general rural home loans guide. I also recommend getting in touch with a licensed mortgage broker. A broker can help you understand your financial position and they can leverage their panel of networks to find a lender that’s more inclined to review your application.
I hope this helps,
Marc
Hi,
We have a NAB Portfolio facility which we set up to purchase our current home. We are considering selling another property we have (it is currently owned outright/we have clear title). If we “zero” the line of credit with NAB, can we obtain the title for our home? If we do this, can we then redraw on the line of credit to purchase something else/for everyday expenses?
thanks
Hi Clare,
Thanks for your comment.
This should be possible with the NAB Portfolio Facility, but ultimately it’s up to NAB to decide. It’s best to contact them directly about this as they would be able to provide you with more personalised information.
Cheers,
Shirley
Is Homeside and Homeplus part of national bank?
Hello Terryong,
thanks for the question.
Homeside is indeed part of the National Australia Bank (NAB). Homeplus is the name of one of the home loan products offered through Homeside.
I hope this helps,
Marc.