Westpac Home Insurance Review

Westpac Home Insurance is often cheaper than other providers and you can pay monthly at no extra cost, unlike others.

4.3 ★★★★★ (39 reviews) Write a review

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Our Verdict

  • You get a sum insured safeguard automatically included; it's a financial safety net in case you're accidentally underinsured. Most insurers available on Finder make you pay extra for this or don't even offer you the option.
  • It has one of the best sign-up deals available on Finder — 25% off when you buy online.
  • Its $20,000,000 legal liability limit is likely to be enough for most but some insurers, including QBE, offer up to $10 million more.
We don't currently have this brand on our panel. But don't fret! You can head to the Westpac website or compare a bunch of other home insurance companies with finder.
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Compare home insurance policies below

Name Product Building Cover Contents Cover Fire, Storm & Theft Damage Sum Insured Safeguard Online Discount Cheapest way to pay
Budget Direct Home & Contents Insurance
Optional
Annually
Save 30% on your first year's premium when you purchase a new combined Home & Contents insurance policy online. T&Cs apply.
Green Company
QBE Home & Contents Insurance
Annually
Save up to 20% on your first years’ premium with a new combined QBE Home and Contents policy online. T&Cs apply.
Virgin Home and Contents Insurance
Optional
Annually
Purchase a new eligible Virgin Home and Contents Insurance policy online and you'll also save 30% on your first year’s premium. T&Cs Apply.
Qantas Home and Contents Insurance
Optional
Annually
Earn up to 20,000 Qantas Points when you apply. Points awarded will be based on your premium. T&Cs & exclusions apply.
Huddle Comprehensive Home and Contents Insurance
Annually
Save up to 20% on your policy in the first year.
ANZ Home & Contents Insurance
Monthly or Annually
Domain Home Buildings & Contents Insurance
Monthly or Annually
Domain Insure uses property data to help build your quote faster.
Seniors Top Home & Contents Insurance
Annually
Buy online and save up to 30% on a new home and contents insurance policy. T&Cs apply.
Real Top Home and Contents Insurance
Annually
Save up to 20% when you purchase combined Home and Contents online.
Youi Building and Contents Insurance
Annually
Youi Home Insurance takes the time to tailor a premium for you.
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What does Westpac Home Insurance cover?

With Westpac Home Insurance, you have the choice of a combined Home and Contents Insurance policy, Building Insurance, Contents Insurance and Landlord Insurance. You can also choose from Essential, Quality and Premier Care options.

Here's a quick overview of the main insured events you'll be covered for with Westpac Home Insurance.

All policies come with a basic excess. You can opt to pay as little as $100 or as much as $5,000. They also come with a cooling off period of 21 days. If you cancel your policy within this timeframe, you can get a full refund.

Here's a breakdown of Westpac Home Insurance features

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Standard features

Here are some of the standard inclusions you'll get with a Westpac Premier Care Home Insurance policy.

  • Sum insured safety net
  • Malicious acts and unrest
  • Electrical motor burnout
  • Accidental loss or damage
  • Storm, flood, fire, lightning, earthquake, impact, explosion
  • Accidental glass breakage
  • Emergency accommodation
  • Theft
  • Escape of liquid
  • Legal liability cover

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Optional add-on

Westpac Home Insurance has loads of inclusions, so this is the only optional add-on available:

  • Personal valuables cover

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Exclusions

Westpac will not pay your claim for any of the following reasons:

  • Events covered by a warranty, guarantee or service contract
  • Defects
  • Wear and tear
  • Landslide
  • Damage by vermin or insects
  • Unlawful acts
  • Tree roots
  • Loss or damage if your home is unoccupied for more than 60 days

Make sure you read Westpac's PDS for a more detailed breakdown of exclusions. You can also head to general exclusions for more information.

Westpac Home Insurance complaints

We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July to December 2020. At this time, Westpac policies were underwritten by Westpac Australia Insurance Limited, so that's what we'll be comparing here.

When comparing insurers, keep in mind that insurers with a larger market share serve more customers, so can potentially get more complaints. The data explores different underwriters and compares their business size to the number of complaints processed.

Here's an overview of how Westpac did:

  • Westpac had 135 complaints during this period, slightly less than other large insurers such as Hollard.
  • 42.96% of complaints were resolved directly with customers. This is only marginally better than Hollard and slightly lower than Auto & General.

Bottom line about Westpac Home Insurance

Westpac Home Insurance is ideal if you want an affordable home insurer with a relatively good complaints record, but less so if you're looking for lots of add-ons.

If you're not yet ready to take out a policy, you can compare Westpac Home Insurance policies side-by-side with other providers here.

FAQs about Westpac Home Insurance

Leave a Westpac Home Insurance review

If you've held or currently hold a Westpac Home Insurance policy, we'd love to hear from you. Your reviews help other Australians decide if Westpac is right for them. Some reviews are from a survey commissioned by Finder.

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2 Responses

    Default Gravatar
    BRIANNovember 12, 2018

    price on home &contents insurance, thank you, Brian.

      Default Gravatar
      NikkiNovember 12, 2018

      Hi Brian,

      Thanks for getting in touch. Kindly note to get a quote for Home and Contents Insurance, you may contact Westpac directly. You can find their contact details on their website. Hope this helps!

      Cheers,
      Nikki

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