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Westpac home insurance review

Westpac home insurance is often cheaper than other providers and you can pay monthly at no extra cost, unlike others.

4.3 ★★★★★ (39 reviews) Write a review

Our verdict

  • You get a sum insured safeguard automatically included; it's a financial safety net in case you're accidentally underinsured. Most insurers available on Finder make you pay extra for this or don't even offer you the option.
  • Its $20,000,000 legal liability limit is likely to be enough for most but some insurers offer up to $10 million more.
We don't currently have this brand on our panel. But don't fret! You can head to the Westpac website or compare a bunch of other home insurance companies with finder.
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Compare home insurance policies below

1 - 7 of 25
Name Product Building Cover Contents Cover Fire, Storm & Theft Damage Sum Insured Safeguard Online Discount Cheapest way to pay
BonusFinder Award Finalist
Budget Direct Home & Contents Insurance
Optional
Annually
Our verdict: The most popular insurer on Finder, Budget Direct prioritises low-cost cover and gives you up to 30% off your first year for new combined policies purchased online. This is a big reason it won this year’s Finder Award for value.
Best Rated Brand
Youi Building and Contents Insurance
Annually
Our verdict: Finder’s 2022 Insurer of the Year for Customer Satisfaction and our Top Pick for Fire Damage cover. It’s good if you want a tailored quote over the phone.
Green CompanyBonus
QBE Home & Contents Insurance
Annually
Our verdict: Finder's Top Pick for Floods plus cover for other common claims such as fire and theft). Its discount is better than most – 20% off your first year with a combined policy.
Finder AwardBonus
Honey Home & Contents Insurance
Monthly or Annually
Our verdict: Honey gives you $250 smart sensors to reduce accidents and estimates your rebuild costs for you. Honey was a finalist for the comprehensive category in this year’s Finder Awards.
Finder AwardBonus
Australia Post Home & Contents Insurance
Annually
Our verdict: Covers common claims such as fire, storms, floods and rain. It’s also very helpful if you need to rebuild following a disaster. It offers a special safeguard of up to 30%.
Bonus
Kogan Home & Contents Insurance
Annually
Our verdict: Good comprehensive cover (issued by QBE). Also, get 16% off on your first year's premium when you purchase a new combined Home & Contents insurance policy online + $10 monthly credit. T&Cs apply.
BonusFinder Award Finalist
Qantas Home and Contents Insurance
Optional
Annually
Our verdict: Earn up to 30,000 Qantas Points with every Qantas Home Insurance policy you take out by 28 May. T&Cs and exclusions apply.
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What does Westpac home insurance cover?

With Westpac home insurance, you have the choice of a combined home and contents insurance policy, building insurance, contents insurance and landlord insurance. You can also choose from essential, quality and premier care options.

Here's a quick overview of the main insured events you'll be covered for with Westpac home insurance.

All policies come with a basic excess. You can opt to pay as little as $500 or as much as $10,000. They also come with a cooling off period of 14 days. If you cancel your policy within this time frame, you can get a full refund.

Here's a breakdown of Westpac home insurance features

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Standard features

Here are some of the standard inclusions you'll get with a Westpac premier care home insurance policy.

  • Sum insured safety net
  • Malicious acts and unrest
  • Storm, flood, fire, lightning, earthquake, impact, explosion
  • Accidental glass breakage
  • Emergency accommodation
  • Theft
  • Escape of liquid
  • Legal liability cover

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Optional add-on

Westpac home insurance has loads of inclusions, so this is the only optional add-on available:

  • Portable content
  • Electrical motor burnout
  • Accidental loss or damage

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Exclusions

Westpac will not pay your claim for any of the following reasons:

  • Events covered by a warranty, guarantee or service contract
  • Defects
  • Wear and tear
  • Landslide
  • Damage by vermin or insects
  • Unlawful acts
  • Tree roots
  • Loss or damage if your home is unoccupied for more than 60 days

Make sure you read Westpac's PDS for a more detailed breakdown of exclusions. You can also head to general exclusions for more information.

Westpac home insurance complaints

We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July 2020 and June 2021. The data breaks down different underwriters and compares their business size to the number of complaints processed.

When comparing insurers, keep in mind that insurers with a larger market share serve more customers, so can potentially get more complaints.

Here's an overview of how Westpac (Allianz Australia Insurance Limited) did:

  • Westpac (Allianz) had 338 complaints during this period, almost the same as other large insurers such as Hollard.
  • Of these, only 32.25% of complaints were resolved directly with customers. This is poorer than other insurers such as Hollard and Budget Direct

Bottom line about Westpac home insurance

Westpac home insurance is ideal if you want an affordable home insurer with a relatively good complaints record, but less so if you're looking for lots of add-ons.

If you're not yet ready to take out a policy, you can compare Westpac home insurance policies side-by-side with other providers here.

Why you can trust Finder's home insurance experts

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We're free

You pay the same as buying directly from the home insurer. Better still, we regularly run exclusive deals that you won't find on any other site – plus, our tables make it easy to compare policies.
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We've researched and rated dozens of policies as part of our Finder Awards. We provide unique insights and our in-house experts regularly appear on Sunrise, 7News and SBS News.
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We're independent

Unlike other comparison sites, we're not owned by an insurer. That means our opinions are our own and we work with lots of home insurance brands, making it easier for you to find a good deal.
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We're here to help

Since 2014, we've helped 150,000+ people find home insurance by explaining your cover options simply and clearly. We'll never ask for your number or email. We're here to help you make a decision.

FAQs about Westpac home insurance

Leave a Westpac home insurance review

If you've held or currently hold a Westpac home insurance policy, we'd love to hear from you. Your reviews help other Australians decide if Westpac is right for them. Some reviews are from a survey commissioned by Finder.

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2 Responses

    Default Gravatar
    BRIANNovember 12, 2018

    price on home &contents insurance, thank you, Brian.

      Default Gravatar
      NikkiNovember 12, 2018

      Hi Brian,

      Thanks for getting in touch. Kindly note to get a quote for Home and Contents Insurance, you may contact Westpac directly. You can find their contact details on their website. Hope this helps!

      Cheers,
      Nikki

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