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Compare home phone and Internet bundles

Simplify your phone and Internet services into a single bill with these broadband bundles.

Matt Sayer
Matt Sayer

Updated

Fact checked

Learn more about home phone and Internet bundles

Compare home phone and Internet bundles

How do home phone and Internet bundles work?

As the name suggests, home phone and Internet bundles combine a landline phone service and a broadband Internet service into a single bill. The main benefit here is convenience, as it saves you the hassle of juggling multiple bills or potentially dealing with two different service providers. It's rare that bundling phone and Internet will actually save you money, but that's largely because there aren't that many telcos selling standalone phone services these days.

What are the different types of home phone and Internet bundles?

There are two main types of home phone and Internet bundles: ones that include a traditional landline phone service operating on the copper-line network, and ones that include a Voice over IP (VoIP) phone service that makes and receives calls over an Internet connection.

Bundles with a traditional copper-line connection are only available in select areas of Australia. These include regions not yet serviced by the NBN as well as those where the only NBN technology available is fixed wireless or satellite.

Premises that have access to a fixed-line NBN connection, on the other hand, will be limited to bundles with a VoIP phone service. Most standard phone handsets will work with VoIP – you simply plug the handset into your NBN modem instead of a port on the wall. Making and receiving calls is much the same as with a traditional phone service, though if your Internet or power drops out, your phone will be unusable.

What should you look for in a home phone and Internet bundle?

Most home phone and Internet bundles offer similar flexibility to standalone broadband services, so the same general considerations apply.

For the Internet component, the two main factors are the speed and the data. Choosing the right speed for your needs can be tricky, so you'll want to check out our page on the different NBN speed tiers for guidance.

Data is a simpler consideration, as most Internet providers nowadays include unlimited data with all their plans. If you'd rather save money by going with a capped plan, be sure to give our data usage calculator a go to estimate how much data you actually need.

On the phone side, you'll need to choose between a pay-as-you-go (PAYG) service or one that bundles in unlimited calls to eligible numbers. PAYG services are typically cheaper (and often bundled in at no extra cost with many plans), plus the rates are almost always lower than those of a traditional landline phone service. If you spend a lot of time on the phone, though, springing for an unlimited call pack can provide peace of mind and will rarely set you back more than $20 extra per month.

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