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How to compare internet plans: a step-by-step guide
Here's a rapid-fire list of five questions to ask yourself before you start comparing internet plans.
If anything feels a bit fuzzy, don't worry - we'll unpack it all just after.
What type of internet plan are you after? In Australia, you'll generally have access to one or more of these: NBN (including fixed-line, fixed wireless or satellite), home wireless broadband or mobile broadband. What's available depends on where you live.
What's your budget? Our research shows the average broadband bill in Australia is $78 a month, but your cost will depend on the speed you need and which provider you go with. Finder compares 40+ providers, so there's plenty of choice when it comes to price.
What internet speeds do you want? It comes down to how many people are in your home and what you're using the internet for. More users and heavier activities (streaming in 4K, uploading or downloading large files regularly or gaming) usually mean you'll want faster speeds.
How much data do you need? Most internet plans these days come with unlimited data, providing peace of mind. But with mobile broadband or NBN satellite, data caps are more common, so it's important to check that the allowance suits your internet use. Take a look at our guide to get a better idea of how much data you might need.
Contracts or no contracts? Most providers these days offer no lock-in contracts. Just make sure to read the terms and conditions before signing up.
What type of internet plans are available?
When it comes to picking an internet plan in Australia, you'll usually be looking at one of three main types.
NBN
The NBN (National Broadband Network) is what most of us use to get online in Australia.
It's a government-owned network, built and maintained by NBN Co, with plans sold through a range of internet providers.
Since the NBN uses a mix of technologies like fixed-line (available to around 90% of Aussies), fixed wireless, and satellite, your connection type will depend on where you live.
That's why your address plays such a big role when signing up for an NBN plan.
- Widespread coverage
- Flexible speed tiers, with options up to 1Gbps
- Plenty of plans to choose from based on your budget
- Performance can vary depending on the NBN technology at your address

Home wireless broadband
Home wireless broadband has quickly become a popular alternative for those who aren't happy with their NBN connection or can't get access to it.
It runs on the same 4G or 5G mobile networks as your phone, but instead of using a portable device, your provider sends you a modem designed specifically for home use. Just plug it in and you're good to go.
5G home wireless broadband - or 5G home internet for short - can offer speeds similar to some NBN connections.
The main caveat is that fewer providers offer home wireless broadband plans, and availability will depend on your address.
- Easy setup - no installation required
- Good alternative to the NBN for speed and price
- Reliability can be an issue depending on signal strength and network congestion

Mobile broadband
Mobile broadband works similarly to your mobile phone plan, just without the calls and texts.
You can use a data-only SIM in a tablet or phone, or insert it into a Wi-Fi dongle that plugs into a USB port.
Alternatively, you can use a portable Wi-Fi modem (also known as pocket Wi-Fi), which can be handy if you want to create a hotspot for multiple devices.
- Internet on the go. Can be used anywhere you get phone signal.
- Great backup option if your home internet goes down.
- Your connection might drop out in bad weather or areas with patchy signal.

How much can you save by comparing broadband plans?
We calculated potential savings by comparing the prices of the cheapest and most expensive broadband plans in our database (as of 2 December 2025) over a 12-month period.
What internet speed do I need?
People often zone out when it comes to internet speeds because really, who cares about megabits per second (Mbps)? Most of us just want to know if it's good enough for our internet needs.
We get it. So here's a simple breakdown of how to choose between NBN and home wireless broadband speeds.
NBN speeds
Selecting the right NBN speed tier comes down to how many people are in your household and what you want to do.
1 person or light users
- Stream shows in high definition or even 4K
- Browse the web and scroll social media
- Take video calls
- Download small files or apps
2-3 people or moderate users
- Stream high definition content on multiple devices at once
- Join video calls while others game or stream
- Download large files faster
- Good option if you have multiple smart devices (lights, speakers)
3-5 people or moderate users
- Stream HD and 4K video on multiple screens
- Play online games smoothly
- Upload medium-sized work files or videos quickly
- Work from home while others stream or game
4–6 people or heavy users
- Stream 4K or even 8K content across multiple screens
- Online gaming with smooth performance
- Upload videos or large work files in minutes
- Keep lots of smart home devices running without slowing the network
7+ people or very heavy users
- Stream 4K or 8K content on multiple screens
- Support multiple simultaneous video calls and gaming sessions
- Upload large work files or media projects within seconds
- Connect multiple smart home devices without slowing down
Don't forget, your NBN connection will determine what speeds you can get.
Only those on a Fibre to the Premises (FTTP) or Hybrid Fibre Coaxial (HFC) NBN connection, will be able to get speeds faster than NBN 100.
Read our detailed guide on NBN speed tiers.
Home wireless broadband speeds
Your speeds on a 4G home wireless broadband plan will normally cap out at 25Mbps.
For 5G home internet, providers tend to lean towards plans with either a maximum of 50Mbps or 100Mbps speeds.
Some providers, like Telstra, SpinTel and Optus offer faster or even uncapped speeds.
Winners of the 2025 Finder Broadband Awards
Awards are a great way to narrow down the best of the best. See which providers topped this year's broadband awards.
Finder Score explained
- 9+ Excellent - These plans offer outstanding value with fast speeds, generous data, and great features, making them among the best on the market.
- 7+ Great - These plans are strong performers, though they may have slightly higher prices or less competitive features.
- 5+ Satisfactory - These plans are serviceable but may come with slower speeds, limited data, or fewer features.
- Less than 5 – Basic - These are less competitive plans, often offering lower value in terms of speed, data, and included features.
Digging deeper into the Finder Score for broadband
We analyse over 250 internet plans from 40+ providers and compare them side by side to produce a straightforward score out of 10. Products are assessed for their costs over a two year period, download speeds, data limits and modem costs. We also assess providers for customer support features offered, while also assigning each provider a customer satisfaction score generated from our annual survey.
Products must be active residential NBN, 5G or 4G plans to be eligible for a score. NBN plans are grouped into speed tiers and scored within their applicable tier. The speed tiers NBN products are grouped into are nbn12, nbn25, nbn50, nbn75, nbn100, nbn250, nbn500 and nbn1000.
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I am totally blind so I need some things that some ISP’s do not provide. For example; TPG do not provide access to “Directory assist help line” Free call on 12551.
I have recently connected with TPG not knowing this was unavailable. Therefore – I cannot use the telephone! I also need about 10GB/M in order to use my audio book player [Probably 50GB/M when my son is at home].
Hope you can help – Regards _ Janet
Hi Janet,
Thanks for reaching out.
You can compare your broadband and phone bundle options. There’s a table on that page where you can filter the results by choosing your preferred provider, the price per month, data usage (from 2GB to unlimited), download speed, and even contract length (please see image below). Once you’ve chosen the ISP you want to go with, you would need to contact them if they also provide Directory Assist. I’m afraid that contacting individual providers appears to be the best option to find this out.
Hope this helps.
Cheers,
May
I currently use iiNet’s VDSL2 service in the ACT with average speed 24 hours per day pof around 75 mbits. When NBN reaches my area in 12 to 18 months will I be forced to change to NBN for a slower speed at higher cost and will iiNet be forced to shut down its VDSL2 system and service?
Hi Brian,
Thank you for reaching out to Finder.
Please be advised that once the NBN rollout has been completed, all ADSL, ADSL2, and ADSL2+ internet services from all providers will be permanently disconnected. You should contact your provider before the disclosed disconnection date to avoid the disruption of your internet service.
Kindly take note that base on your usage, you can choose your preferred NBN speed from 5MBPS up to 100MBPS. Also, IINET has different NBN Plans categorized as Basic, Boost, and Max.
Lastly, you may visit our NBN Rollout Tracker for the Comprehensive Rollout Guide of NBN (National Broadband Network).
I hope this helps.
Let us know if you have any additional questions in mind and we will gladly assist you on it.
Cheers,
Ash
I need to speak to someone about a particular address?
Hi Melanie,
Thanks for your inquiry.
You can use our NBN tracker/map if you would like to check if your address is NBN ready. Simply, enter your address from the search bar. You can also check our list of NBN plans to compare your options. You can use our comparison table and search filters to help you find the right NBN plan for you. When you are ready, you may then click on the “Go to site” button and you will be redirected to the provider’s website where you can proceed with the application or get in touch with their representatives for further inquiries you may have.
Please ensure you review the relevant Product Disclosure Statements/Terms and Conditions when comparing your options.
Best regards,
Rench
I am about to switch to nbn. Do I still have to pay telephone line rental charges and are phone calls charged seperately to internet usage?
Hi Joe,
Thanks for your inquiry
Rental fees may vary between providers. Some lenders may continue to charge you with telephone rental some offer them for three. Most providers offer free calls within Australia. However, charges for overseas calls will also vary depending on the provider.
During this period, it is important that you do not cancel your existing phone service until your phone number has been successfully ported to your new provider. Canceling your service early may lead to a permanent loss of your phone number.
Please feel free to learn more about how to switch your connections to the NBN.
Hope this information helps.
Cheers,
Arnold
Sorry but the NBN is not a “huge improvement”. My area has just been switched on to the NBN. Currently my ADSL connection costs $60 a month for an average of 11Mb/sec. Just looked at similar NBN plans with minimum of 12Mb and the cheapest is $20 more expensive.!!!!!
Hello James.
Thank you for sharing your thoughts on NBN.
In terms of NBN in comparison to other connections such as cable and ADSL, it is still good to for consumers to still have other options available.
Everyone gets to choose what would be most suitable for their needs and requirements.
Cheers,
Gru
I have recently moved into a new house. How do I know whether or not there is an active phone line?
Hi Dianne,
Thanks for your inquiry.
You may check this information from the previous service provider on that address or you may contact a new service provider and get a technician out to check if there’s still an active phone line.
Kind regards,
Rench