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We designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from over 40 providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.
What network does EZEE Mobile use?
EZEE Mobile runs on Telstra’s wholesale network, which has a slightly smaller footprint than the full Telstra network - reaching 98.8% of Australians compared to 99.7% on the full network.
Most plans give you access to both 4G and 5G networks, except the entry-level 4G prepaid plan.
Download speeds are capped at 150Mbps on most prepaid mobile plans, which is more than enough for phone activities like HD streaming and social media browsing.
The only exception is the 160GB plan, where speeds are capped at 250Mbps for mobile and 150Mbps on mobile broadband plans.
What features and perks does EZEE Mobile offer?
EZEE Mobile has more going for it than your average provider.
We’ll focus mainly on its prepaid mobile plans in this section, as its broadband plans are fairly straightforward. You get a set data allowance, plus access to the 5G network.
Beyond data, unlimited local calls and texts, Wi-Fi calling, and voicemail on its prepaid mobile plans, you’ll also have access to:
Mobile app
This allows you to easily activate your SIM, get connected quickly, check your data use and manage plan details.
Data banking and data gifting
This feature lets you bank unused data for future use.
The data banking limit is capped at 500GB on the entry-level plan and 1000GB on all other plans.
You can also gift 50% of your monthly data allowance to other EZEE Mobile users.
Just remember, you can’t regift data that has been gifted.
Option to sign up with an eSIM
An eSIM is a digital SIM that removes the hassle of buying a physical SIM in-store or waiting for it to be delivered.
All you need is a compatible handset, and you’ll be able to sign up with EZEE Mobile straight away with an existing number or a new one.
Alternatively, you can purchase a SIM card online or buy one at Chemist Warehouse.
International calls and texts
EZEE Mobile offers unlimited international calls and texts to 15 selected countries across all its plans.
Countries on the list include:
Bangladesh
Canada
China
Greece
Hong Kong
India
Ireland
Japan
South Korea
Malaysia
New Zealand
Singapore
Thailand
United Kingdom & Northern Ireland
USA
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Before signing up with EZEE Mobile, it’s important to know that you must opt in for auto-recharge when activating your plan. If you decide to stop using EZEE Mobile, you’ll need to turn off auto-recharge before your plan expires. Otherwise, if your plan expires while auto-recharge is still active, you’ll lose any unused banked data.
How good is EZEE Mobile’s customer service?
EZEE Mobile offers Australia-based customer support Monday to Friday, from 9am to 5pm (excluding public holidays).
You can reach the team in a couple of different ways:
Call on 1300 393 366
Send an email to support@ezeemobile.com.au
As a new provider, EZEE Mobile doesn’t yet appear in recent complaints data from the Australian Communications and Media Authority or the Telecommunications Industry Ombudsman.
Still deciding on EZEE Mobile?
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Mariam Gabaji is a journalist with 13 years of experience, specialising in consumer topics like mobile services and energy costs. Her work appears in the ABC, Yahoo Finance, 9News, The Guardian, SBS, 7News, A Current Affair and Money Magazine. Mariam holds a Bachelor of Arts in Journalism and was a finalist for the 2024 and 2025 IT Journalism Award for Best Telecommunications Journalist.
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