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Vero Home Insurance offers three policies with varying levels of protection and landlord insurance. But is Vero right for you? We’ve provided a breakdown of what a home insurance policy from Vero provides, what’s included and excluded and how to make a claim.
Secure Home Extra | Secure Home Elite | Secure Home Landlord | |
---|---|---|---|
Flood | |||
Storm | |||
Lightning | |||
Fire | |||
Earthquake & tsunami | |||
Escape of liquid | |||
Impact | |||
Damage by an animal | |||
Explosion | |||
Riot, civil commotion or public disturbances | |||
Malicious acts and vandalism | |||
Temporary accommodation | |||
Accidental breakage of glass | |||
Theft or burglary | |||
Loss of rent | |||
Legal liability | $20 million | $20 million | $20 million |
Before selecting a policy, be sure to read for any specific exclusions. General exclusions may include damage from:
A home insurance policy generally does not include:
An excess is the amount you have to pay for each incident you make a claim for. Sometimes you might have more than one type of excess, for example if a lighting surge damages your house and causes a subsequent fire, you would need to pay excess for both lighting and fire. The amount and types of excess are shown on your policy.
Collect any reports and as many details about the incident as possible. To make a claim on your policy, you can call Vero on 1300 888 073 at any time of the day or night. Plus you can go online to vero.com.au/claims to find your nearest broker.
You can also email: lodgeclaim@vero.com.au to lodge your claim.
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