Insurance fraud happens when you intentionally lie to your insurer so you can gain something. It could be misrepresenting facts to get a cheaper premium, making a false claim to get a bigger payout, or deliberately damaging your old belongings so you can get new ones.
If you're found out, there can be serious consequences. Part or all of your claim may be denied, you could face a hefty fine, or you could even find yourself in jail.
There are four main types of home insurance fraud:
| Type | What it means | Example |
|---|---|---|
| Inadvertent non-disclosure | You're not completely truthful to your insurer but it was an accidental omission. | You give the incorrect information about when your home was built and which materials were used. |
| Intentional non-disclosure | You deliberately lie to your insurer. | You lie about your criminal record when asked by the insurance company. |
| Exaggerated claim | You suffer a genuine loss but tell the insurer it was greater than it actually was. | Your home is burgled and several items are stolen. You tell the insurer the items were worth $5,000 when they were actually worth far less. |
| Deliberate fraud | You deliberately cause an event so you can claim, or lie to say an event happened when it didn't. | You move your belongings to a friend's house and claim you have been burgled. |
Insurance companies have lots of different methods of detecting fraud. Here are just a few common ways they can spot deception:
Insurers employ fraud detection experts and train their employees in the tell-tale signs of fraud. The person lodging or investigating your claim will know what to look out for and will raise the alert if they notice anything suspicious.
Insurance companies invest millions of dollars into technology which can predict the likelihood of fraud and detect instances of fraud. They use data analytics, artificial intelligence and machine learning which is difficult for the average person to beat.
It's difficult to commit insurance fraud without somebody finding out. Many cases of fraud are uncovered when the policy or insurance companies receive a tip-off from someone in the community who is suspicious.
You might find it harder to get home insurance if you have a history of fraud. That's because insurers are allowed to ask about your criminal history if it relates to the policy you're buying.
If you have committed fraud recently, the insurer will likely decide that you're a much higher risk and could charge you much more for your policy or deny you cover altogether.
If you're struggling to find home insurance due to your criminal record, try searching for high-risk home insurance or contacting an insurance broker.
Some people claim insurance fraud is a victimless crime, but that's not true. The Insurance Fraud Bureau estimates it costs the economy up to $2.2 billion every year and adds roughly $75 to every insurance policy.
There are also serious repercussions for people who are caught. You can face huge fines, community services, and even jail time. Even after that, you may struggle to find insurance due to your criminal history.
Even in less serious cases, you could still see your entire claim denied or your policy void, simply because you stretched the truth. It's better to be completely honest and up-front.
Even honest people can accidentally commit insurance fraud, but there are ways to make sure this doesn't happen. Just be as honest as possible and if there's anything you're unsure about, ask your insurance company for help.
If you're uncertain about home insurance, you can read our guide for first-home buyers here. Or check out our complete guide on home and contents insurance.
Honey home insurance offers mid-priced coverage at a good range of benefits. It also gives smart sensors to customers, to help minimise risk.
Knowing the difference between fixtures and fittings can help you decide which home insurance policy is right for you.
Want to protect important items like your phone and laptop but reluctant to fork out on contents insurance? Single item insurance might be for you.
Camera insurance is a must-have if you carry a lot of expensive gear. Find out how to get cover through either contents insurance or speciality camera insurance.
Will home insurance cover foundation repair? Find out here.
Disaster season: what to watch out for and how to get through it.
Termite damage is not typically covered by home insurance.
Discover what impacts the cost of home insurance and how to get the right protection with this handy guide.
Learn about the unique risks that Western Australia faces and how to get home insurance that is right for your circumstances.
Learn key steps to make a successful home insurance claim.