Live in Victoria? Sumo Power is a wholesale electricity provider offering a range of competitive plans to residents of The Garden State.
Electricity plans available in Victoria
Sumo Power is dedicated to providing cheap electricity at wholesale rates. Based in Victoria, where power costs have soared in recent years, Sumo Power aims to offer low prices, great service and no hidden fees or nasty surprises.
Some of the benefits that come with signing up with Sumo Power are:
- Monthly rather than annual bills eliminate the chance of “bill shock” and make it easier to budget.
- Discounts for pre-paying and on time payment of your bills can help you save money.
- Costs are determined by your typical energy usage over the previous 6-month period.
- The All You Can Eat fixed cost power plan covers a whole year’s worth of energy use with one fixed price.
What energy plans does Sumo Power offer?
Sumo Power works by buying electricity from generators at wholesale prices and selling it to you. When you switch to Sumo Power, there’s no change to the nature or reliability of your power supply. Instead, you’ll get access to more options so you can choose one that’s right for your home, and can go straight to Sumo with any questions, complaints or electricity issues.
Below are the current electricity plans offered by Sumo Power. Use the blue tooltip next to each plan to view the conditions:
|Plans||What's so special about it?||How much is the discount?|
|Pre-Pay||Pre-pay bills monthly and on time for bigger savings|
|Pay On Time||Pre-pay monthly bills in advance for bigger savings|
|All You Can Eat||Fixed price “all you can eat” power plan|
Prices are determined based on your typical historical energy usage and your predicted future power use. Simply enter your postcode on Sumo Power's website to find out what the rates are in your area.
Does Sumo Power offer solar panels?
Sumo power does not offer solar panels, but it does pay a feed-in tariff to eligible customers who have them.
- If you have solar panels installed on your home or business, feed-in tariffs pay you for any excess power you divert back to the grid.
- Contact Sumo Power prior to installing photovoltaic systems to find out if you’ll be eligible for feed-in tariffs.
- If you already have solar panels and are already claiming feed-in tariffs, then you can continue to do so even after switching to Sumo Power.
How do I sign up with Sumo Power?
Remember, you must be residing in Victoria to sign up for Sumo Power. The easiest way to join is simply by going online to choose your plan, check its rates and sign up.
- You must have a smart meter installed at your residence or place of business. This lets Sumo Power more accurately gauge your energy usage.
- You must have been residing at the same address for at least six months. This is because you need to have at least six months of energy usage history at that location for Sumo Power to accurately set rates.
- Your prices will be determined by a combination of your historical energy usage, how you hear or cool your home, whether or not you have a pool or spa, if you have solar panels or photovoltaics, and any proposed renovations, construction work or other aspects that might impact your future electricity use.
What options exist for paying my Sumo Power bills?
Sumo Power offers the following payment options:
- Direct debit. Transfer money directly from your bank account to Sumo Power to pay your electric bill, and set up automatic transactions for even more convenience.
- Over the phone. Prefer the human touch? Call Sumo Power on 13 88 60 to pay the energy bill.
- Online. Pay your bills online, either month by month or automatically. Use your credit card or pay from your bank account.
How do I seek help or assistance?
Live in Victoria? Sumo Power is always ready to provide help when needed.
- Call Sumo at 13 88 60, weekdays from 8.30am to 5.30pm, for quick assistance and real live help.
- Send an email to Sumo Power to get answers to your questions in writing.
- Send mail the old fashioned way by addressing it to South Melbourne Market Street, PO Box 5329, South Melbourne, VIC 3205.
- To report an fault or emergency that involves poles, wires or meters, contact your local distributor.
You can also request a callback, send a message, make a complaint, add yourself to the Do Not Contact List and more.
Are there any concessions or rebates available?
Concession options available with Sumo Power plans include:
- Annual electricity concession. Eligible Victorian concession card holders can get a 17.5% discount on their household electricity bills all year.
- Service to property charge concession. If your household has very low energy usage, where the usage charge is less than the service charge, you may be eligible for a service to property charge concession.
- Controlled load electricity concession. Concession card holders who are paying a controlled load tariff for separately metered electric hot water or slab heating are able to claim a 13% discount.
- Electricity transfer fee waiver. Sumo Power can waive fees that normally apply apply when concession cardholders move house.
- Life support concession. You are able to claim a quarterly discount on electricity bills if a member of your household uses an eligible life support machine.
- Medical cooling concession. If an eligible concession card holding member of your household has a health condition which affects their ability to regulate body temperature then you can claim a 17.5% discount from 1 November to 30 April each year. Eligible conditions include Parkinson’s disease, multiple sclerosis, lymphoedema, fibromyalgia, poliomyelitis and motor neurone disease.
- Utility relief grant scheme. If you’re experiencing a temporary financial crisis, you can apply for the utility relief grant scheme. To apply, call Sumo Power on 13 88 60, or the Victorian government concessions line on 1800 658 521.