Compare Basic NBN plans

Basic NBN plans provide entry-level fibre speeds (less than 12Mbps) within your budget. Compare plans and prices here.

Broadband Offer

TPG NBN12 Bundle Unlimited



Min. Total Cost of $189.94

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11 Mbps

Typical peak evening speed

Basic is the entry level offer for NBN plans, providing a practical solution for people who are looking for a reliable internet connection without spending too much. Learn how Basic NBN plans can suit your needs in this guide and compare other NBN speeds.

Is Basic NBN the right speed for me?

The speeds you can expect from this plan are about what you would generally get with an older ADSL2+ plan. With this plan, you might not notice a large difference between NBN and your older ADSL connection.

This cheap option might be suitable for the following situations:

  • Single-person households.
  • Homes where video streaming is done only on single device at a time in qualities no higher than 720p.
  • Households where everyone is completely satisfied with their Internet speeds prior to the NBN, even during peak times.
  • Someone who only wants the cheapest NBN plan available and doesn’t mind slower Internet.

Will I get 12Mbps all the time?

12Mbps is the maximum theoretical speed you can achieve with a Basic NBN plan, but in practice speeds are affected by a wide range of factors.

Depending on the factors at play in your area, a Basic NBN plan might be ideal because you won’t be able to get significantly higher speeds even with a faster plan, although you might want to upgrade in order to consistently get speeds of 12Mbps or more.

Factors to consider include the following:

    • Congestion. During peak times, typically in the evenings, your Internet speed will slow down as more people are using the network in your area. If your previous Internet plan tended to slow to a crawl during these periods, then a Basic NBN plan might as well, and it may be worth considering a Standard plan for better results around the clock.
    • Number of people in your home. Your NBN plan is for the entire household to share. So with two people online at once, your Internet connection has to be split between them. One person could use up a full 12Mbps connection quite easily, so if there are several people online all at once, you might find yourself getting substantially slower speeds.
    • Wi-Fi interference. Walls and floors can block wireless signals and slow down your Internet speed or lead to interrupted connections. If you’re already at the limits of your Basic NBN plan, then this might quickly become frustrating. Signal extenders or simply moving your wireless router closer to the devices you are using can help. If it’s still not enough, then a faster plan might be necessary.

External factors beyond your control can also affect connection speeds. For example, if your building has old, corroding copper wiring, then this might impact your Internet speed. However, this is more likely to cause issues with higher-speed plans.

What are my alternatives?

Tier Typical evening download speed Typical evening upload speed
Basic 9Mbps 0.8Mbps
Standard 20Mbps 4Mbps
Standard Plus 40Mbps 15Mbps
Premium 80Mbps 30Mbps

Most popular NBN speeds in Australia

In the NBN Co Monthly Progress Report May 2018, the nbn has revealed that 84% of customers have chosen the Standard NBN connection tier (nbn25) making it the most popular speed tier. This was followed by the Standard Plus (nbn50) tier with 16% of customer's interest.

Do I need to get new hardware to receive Basic NBN speeds?

If this is your first time switching to an NBN plan, then you will most likely need to get some new hardware. If you’re switching from another NBN plan, then the hardware you used for that is likely to meet your needs.

There are two main pieces of hardware to think about:

  • Your modem. This is the hardware that translates the NBN connection into a usable form. It needs to have dual ADSL and NBN capability, so if you’re using a pre-NBN modem then you will likely need a new one. Your NBN provider will generally be able to arrange this as well as provide modem troubleshooting and support.
  • Your router. This is the hardware that sends the Internet around your premises. It is not essential to upgrade it for the NBN, but you might want to anyway in order to get closer to the maximum speeds of 12Mbps. NBN 12 is largely equivalent to many ADSL plans, so a router that was adequate for that may be able to continue working well for this NBN speed tier.

Guide to NBN speed tiers and what affects your NBN speed

What's the difference between upload and download speeds?

Download speeds are how quickly you can get at data that’s out there on the Internet, such as when you open an email. Upload speeds are how quickly you can send data out, such as when you send an email.

When you look at NBN speed tiers, you will often see two different numbers. The first number is the upload speed and the second number is the download speed. Basic NBN plans, for example, will often be written as 12/1Mbps, indicating a maximum theoretical download speed of 12Mbps and a maximum theoretical upload speed of 1Mbps.

It’s important to consider the limitations of these upload speeds because Basic NBN plans will generally always be restricted to 1Mbps uploads. This is generally adequate but might still be inhibiting for the following activities:

  • Sending videos or high-quality photos over the Internet
  • Uploading videos to social media or elsewhere on the Internet
  • Some online gaming applications
  • Automatically backing up data to cloud storage

This limitation will often render these plans unsuitable for those who work from home or have small businesses. If it gets in the way, then you may want to consider a faster plan even if you don’t necessarily need quicker downloads.

Got any questions? Leave a comment below and we'll get back to you within 24 hours.

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