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Expert picks: Best energy providers in Australia – state by state
We’ve selected our top picks for electricity and gas providers in each state based on price, additional fees, features and more.
Find the best electricity and gas provider in your state for December 2023
Our top picks are based on a value score that looks at price and other key features and criteria such as credit card fee, rewards, wins in any Finder awards, mobile app availability and local customer support.
Simply navigate to your state and find out which provider topped in our value score ranking.
Receive up to 5,000 Everyday Rewards points after 45 days, then 1 point per $1 ongoing
Direct debit available
No disconnection fees
No credit card fees
Live chat available
Mobile app to track usage and manage your plan
Basic Plan Information
We looked at the 5 cheapest electricity and gas plans in the Finder database for NSW and compared annual estimates for each plan including any sign up discounts. We also compared additional costs such as credit card fees, move in fees and disconnection charges. Apart from price, our value score methodology looked into features such as local customer support, the availability of an app, live chat support and rewards. Our last criteria included any Finder awards the retailer might have won in 2022-2023.
Save $5 a month by bundling your internet and gas plans with Dodo
No disconnection fees
No credit card fees
Live chat available
Energy Fact Sheet
We looked at the 5 cheapest electricity and gas plans in the Finder database for VIC and compared annual estimates for each plan including any sign up discounts. We also compared additional costs such as credit card fees, move in fees and disconnection charges. Apart from price, our value score methodology looked into features such as local customer support, the availability of an app, live chat support and rewards. Our last criteria included any Finder awards the retailer might have won in 2022-2023.
We looked at the 5 cheapest electricity and gas plans in the Finder database for QLD and compared annual estimates for each plan including any sign up discounts. We also compared additional costs such as credit card fees, move in fees and disconnection charges. Apart from price, our value score methodology looked into features such as local customer support, the availability of an app, live chat support and rewards. Our last criteria included any Finder awards the retailer might have won in 2022-2023.
We looked at the 5 cheapest electricity and gas plans in the Finder database for SA and compared annual estimates for each plan including any sign up discounts. We also compared additional costs such as credit card fees, move in fees and disconnection charges. Apart from price, our value score methodology looked into features such as local customer support, the availability of an app, live chat support and rewards. Our last criteria included any Finder awards the retailer might have won in 2022-2023.
Get 5,000 Qantas Points when you sign up, then 2 points per $1 ongoing
Direct debit available
No disconnection fees
No credit card fees
Australian-based customer support
Basic Plan Information
We looked at the 5 cheapest electricity and gas plans in the Finder database for the ACT and compared annual estimates for each plan including any sign up discounts. We also compared additional costs such as credit card fees, move in fees and disconnection charges. Apart from price, our value score methodology looked into features such as local customer support, the availability of an app, live chat support and rewards. Our last criteria included any Finder awards the retailer might have won in 2022-2023.
$50 credit for you and your friend when you sign up using their name
2023 Finder Green Award winner for Green Energy Retailer of the Year
Monthly billing available
Direct debit available
Australian-based customer support
100% carbon neutral
Basic Plan Information
We looked at the 3 cheapest electricity plans in the Finder database for the TAS and compared annual estimates for each plan including any sign up discounts. We also compared additional costs such as credit card fees, move in fees and disconnection charges. Apart from price, our value score methodology looked into features such as local customer support, the availability of an app, live chat support and rewards. Our last criteria included any Finder awards the retailer might have won in 2022-2023.
Highly commended for gas in WA in Finder's 2023 Customer Satisfaction Awards
Local customer support
Option to earn 1 Flybuys point per $1 spent
No mobile app for plan management
Good to know. Most people living in Western Australia aren't able to choose their electricity provider due to the way energy is regulated by the state government.
We looked at the 3 cheapest gas plans in the Finder database for the WA and compared annual estimates for each plan including any sign up discounts. We also compared additional costs such as credit card fees, move in fees and disconnection charges. Apart from price, our value score methodology looked into features such as local customer support, the availability of an app, live chat support and rewards. Our last criteria included any Finder awards the retailer might have won in 2022-2023.
Our methodology: How we researched the best energy providers
Finder's energy experts tasked themselves with finding the best electricity and gas plan for each state (where applicable).
We compared electricity and gas plans from 20+ providers across the different states. The top 5 plans in each state were chosen based on their competitive pricing.
Each plan in our state-based shortlist was given a value score which took into account specific features from each provider. These included local customer support, live chat options, mobile app availability, whether it charged a credit card fee or had any deals on offer. We also checked if it was a winner or finalist in Finder's 2022 Customer Satisfaction Awards and had any standout green credentials.
Our top picks were finalised based on how well they did across each of the features listed.
Why you can trust Finder's energy experts
We've done the work
We've reviewed hundreds of energy plans and written 200+ guides to help you navigate the Aussie energy market. Our experts are seen on TV, print and digital media.
In the last 3 years, we've helped over 1.39 million people compare energy plans by explaining features clearly and simplifying confusing terms and conditions.
How do you find the best energy plan?
To find the best energy plan, you should consider the following factors:
Energy usage: Keep your last bill handy so you can see check your energy consumption plus usage and supply charges. This will help you compare energy plans.
Reference price or Victorian Default Offer: This is the benchmark pricing set by energy regulators in NSW, VIC, QLD, SA and the ACT to help you compare electricity plans.
Discounts: Look out for sign up credits and other conditional discounts (pay on time and direct debit discounts) that can help you reduce your energy bill further.
Fees: You'll want to check any extra fees the provider charges. This can include move-in fees, credit card fees, disconnection and reconnection charges plus paper bill fees.
Customer support options: Some providers only allow you to call them for help while others may offer a mix of local customer support and live chat options.
Ready to start comparing energy plans for more options besides our best picks? Add your postcode and get started.
Mariam Gabaji is an editor and tech and utilities expert at Finder with over 11+ years of experience in print and digital media. Her main goal is to help households cut through the industry jargon and save money on their household bills. Her expertise is often featured in media including the ABC, Yahoo Finance, 9News, 7News, A Current Affair, The Guardian, SBS and Money Magazine.
finder.com.au is one of Australia's leading comparison websites. We are committed to our readers and stands by our editorial principles
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
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