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I am happy with my plan at the moment just need a new phone why can’t l have it. I have been with them OPTUS for over 30 years l think it disgusting know a pensioner and am struggling with health issues.
Hi Helen,
Thank you for reaching out to finder.
Optus does have a retention program in place for these types of situations. You may need to call their customer support number but I would not be able to guarantee this. Here is the number that you could dial: 13 39 37 Mon – Fri: 9am – 6pm. Hope this helps!
Cheers,
Reggie
I have just ordered a phone with Vodafone and Qantas and I have to sign a form with you but I don’t know where it is
Hi Eve,
You’ve come through to finder.com.au. We’re an online comparison service that doesn’t represent Vodafone. I would recommend giving Voda’s customer service team call on 1300 650 410.
Thanks,
Brodie