Switching energy providers is easier than you think. We've simplified the process so you know exactly what to look out for.
Keep reading to read further details on each step of the way.
Look at your energy bill to take stock of your current situation. Things to consider:
If you have trouble reading your bill or you're not sure of something, you can call your provider and ask them to clarify it for you.
A summary of how much energy your household consumes will typically be broken down in your bill as cost per day and average daily usage with a comparison for the previous year (if applicable).
It may look something like this:
When was the last time you switched?
Only 13% of people have switched their gas and/or electricity provider in the last 6 months, according to our consumer sentiment tracker data, despite skyrocketing energy prices. Victorians were the most likely to switch electricity plans (16%).
Compare energy plans in your area. Some things to keep in mind are:
Once you've decided on your new energy retailer and signed up online, let them handle the switch from your old provider in the background.
You'll continue to receive power as usual. Your old provider may carry out one last meter read (this is sometimes charged to you) and issue you a final bill for the remaining billing period.
Your new retailer will send you your new contract. Any bonuses such as reward points will be added to the relevant accounts.
Make switching an annual conversation with your household to maximise on your savings.
Typically the 12-month mark is when you run out any benefit period attached to your energy plan such as guaranteed discounts or fixed rates. It's good to shop around for a better deal at this point or contact your current provider to change to a different plan with more savings.
Australia is currently facing an energy crisis. Due to events overseas, the cost of black coal (used to produce 70–80% of Australia's electricity) has increased dramatically. This has had a knock-on effect all the way down to your energy bill, with power prices doubling over the past year.
Because of this, it's costing a lot more for smaller retailers such as ReAmped Energy to buy power for you. In an unprecedented move, some of them are even encouraging customers to switch to another provider for better priced plans.
Comparing energy plans is free and simple but there are some fees to be aware of if you switch:
Energy is regulated differently across Australia with only residents in some regions able to choose their electricity and gas retailers. These include residents in:
Options are limited for residents in Northern Territory and Tasmania due to smaller markets. In Western Australia, some residents within the Perth metropolitan area are able to choose their gas retailer.
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