Looking for a better energy deal? Compare energy plans and providers in Queensland.
Queensland has many choices for electricity and gas plans, with over 14 electricity providers and two gas providers. However, only residents in South East Queensland have access to a fully deregulated market. Customers in regional Queensland may not be able to switch from the sole provider, Ergon Energy.
Pensioners and seniors in Queensland may be eligible for the state's electricity rebate.
Search and compare energy providers in Queensland
How can I switch providers in Queensland?
Queensland's energy market is deregulated for customers in South East Queensland, where the majority of the state's residents live. For these customers, switching providers is simple. There are a few things to consider when shopping around for a better energy deal:
- Switching fees. By law, providers in Queensland cannot charge more than $20 for switching to a new provider.
- Tariffs. Always compare your current tariffs with any new plan you're looking at. Note which tariffs are fixed and which are variable. Note that only regional customers in Queensland pay the fixed, regulated retail electricity tariff set by the government.
- Contract terms. When energy shopping, be sure to check the contract terms carefully. Some providers will automatically roll over your contract when it expires, which can be convenient but may come with different costs.
- Cooling-off period. Make sure that your plan includes a 10-day cooling-off period.
In Queensland, all energy providers must notify you 10 days in advance if they are increasing prices. Providers must also tell you which flexible payment options are available before you sign a contract.
Will Queensland electricity prices increase this year?
Electricity prices will rise across the country over the next few years. This also applies to Queensland, where the government deregulated electricity prices for the majority of consumers in July 2016. In 2016, Queensland actually saw a 1.5% drop in electricity prices due in part to a decrease in the solar bonus scheme. However, prices are set to jump by 4.2% in 2018–19 as wholesale and retail electricity prices rise.
Regional Queenslanders often face higher electricity bills, but are subsidised by the state government.
What sort of energy deals and plans can I get in Queensland?
Switching providers can save you money – that's why many consumers switch. Every home, family and individual will have different energy needs, making it worthwhile to shop around and compare policies carefully. Whatever your needs, here are key issues to look out for.
- Discounts. In a free market, energy providers offer serious discounts to attract customers. When switching, look for discounts that will last. A discount in the first month isn't worth much if prices remain higher later. Also consider your situation. If paying on time is not a problem, consider a policy with pay on time discounts.
- Choice. Many providers offer a variety of plans and some might be better than others. If you use a lot of energy during off-peak hours, a policy with off-peak pricing is probably a good idea.
- Bundling. Does your provider offer electricity and gas? See if they offer a discount for combining the two.
- Flexible payment and late fees. Check to see how your provider lets you pay your bills. It might be possible to pay your bills in advance, or in flexible instalments. For some customers, flexibility can often mean the difference between paying an energy bill on time or paying late and incurring a fee.
- Monitoring. Some providers let you track your energy usage using a smartphone app. Knowing more about your energy spending habits can help you make better decisions about your energy usage and save you money.