Tellnet entered liquidation in December 2017 and no longer operates in the Australian broadband market.
As of December 2017, Tellnet is no longer operating as an Internet service provider. New customers cannot purchase broadband plans from Tellnet, and existing customers will need to find another provider to continue accessing the Internet.
What services does Tellnet offer?
Tellnet offers a range of broadband services to both metropolitan and regional areas. In locations where homes are NBN-enabled, you can sign up for an NBN broadband service. If you’re not in a serviced NBN location, Tellnet offers plans using ADSL2+ connections, and promises to upgrade your account to the NBN as soon as it's available for you, at no extra cost.
How much does Tellnet Broadband cost?
Tellnet’s broadband packages are available on monthly, 12 month or 24 month contract plans. On ADSL2+ the connection cost for a month to month plan is $99, which drops to $59 for a 12 month plan or $0 if you sign up for 24 months. Plan pricing varies depending on whether you’re in a metropolitan or regional area but is not affected by the length of your contract.
If you’re a Tellnet NBN customer plans are available on a month by month basis, or over 12 or 24 months. The connection cost for a month to month plan is $99, dropping to $0 for a 12 month contract. You can bring your own modem, or buy one from Tellnet for $99. There's also the option to boost your speed up the NBN tiers for a set monthly fee.
Pricing for the ADSL2+ services only varies by contract term and whether you are a regional or metropolitan customer. On the NBN pricing varies depending on your choice of connection speed, and with small additional setup fees for month-to-month plans.
What additional services are included?
What phone options are provided?
Tellnet's NBN customers have the option to either bypass a home phone altogether, or bundle one of to two different phone plans. The first plan includes all local and national calls each month, as well as line rental charges, for $10 a month. If you want to make unlimited calls to local mobile numbers, there's a super phone bundle option for $20 a month.
For ADSL2+ customers, line rental is included in the monthly cost. There is a $59 line activation charge for homes that don't have a current number but do have an active line with dial tone. For new connections, there's a $299 fee. There's also a pair of call add-ons for ADSL customers, with an extra $10 a month offering unlimited calls to Australian landlines and $30 offering unlimited calls to local landlines and mobiles.
What TV and movie options are provided?
Tellnet doesn't currently offer any streaming television packages, though its unlimited data plans mean there's no stress about exceeding your monthly allowance binge watching the latest season of DareDevil on Netflix.
What happens if I exceed my monthly download limit?
All of Tellnet’s ADSL2+ packages offer unlimited downloads and uploads, so by definition you cannot go over quota there. For NBN users, if you go over quota you’ll be speed limited until the end of your quota period, but you will not incur any additional charges.
Pros and cons
- No-contract option. If you don't want to be locked to a provider for a significant period of time, you can sign up month-to-month.
- Unlimited local calls for ADSL2+ users: You can pay extra for national calls, or mobile calls as well, while for NBN users phone bundling isn’t assumed but can be added if desired.
- No monthly penalty for different contract lengths. The monthly plan price doesn’t differ if you opt for a shorter contract term.
- ADSL speeds can be variable. If you’re not in an NBN area and you’re a significant distance from the exchange, your speeds can drop markedly.
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