Compare Telesurf broadband ADSL and NBN plans

Telesurf offers NBN, ADSL and landline phone plans for residential and business customers.


With DSL and NBN plans, as well as the ability to sign up to the Opticomm and LBNCo networks, Telesurf offers a wide range of connection options at very competitive prices.

Telesurf is a Sydney-based Internet provider offering both NBN and DSL services, with the option of a voice service on either. Unlike some providers, Telesurf can also connect homes via the Opticomm and LBNCo fibre networks that are available in some new residential developments, retirement villages and apartment buildings.

Telesurf NBN plans

Telesurf's NBN plans support most standard NBN access technologies: fibre to the premises (FTTP), fibre to the node (FTTN) and fibre to the building (FTTB), but not hybrid-fibre coaxial (HFC) or fixed wireless.

All four main NBN speed tiers are available: Basic (nbn12), Standard (nbn25), Standard Plus (nbn50) and Premium (nbn100). On the data front, Telesurf's NBN plans come with either a 200GB cap or an unlimited cap. On a Basic connection, this gives you a choice between the following two plans:

• Jumbo, which includes 200GB of data for $39 a month
• Monster, which includes unlimited data for $54 a month

Boosting your Internet speed to Standard will cost you an extra $15 p/m for 200GB, while upgrading to a Standard Plus connection will set you back an extra $25 p/m or $35 p/m for a Premium connection. On an unlimited data plan these pricing tiers are $10, $20 and $30 p/m respectively.

With 12-month contracts on the NBN, Telesurf changes an initial $79 set-up fee on all plans, which includes a basic modem. There's the option to upgrade to a more advanced modem for $109.

For more information on the extras Telesurf offers with its NBN plans, click here.

Telesurf ADSL plans

Telesurf only offers a single ADSL plan:

• Essential, which includes unlimited data for $44.95 a month

There's the option to add a home phone line with a Tele Talk pack for $32.35 p/m.
Telesurf charges a $190 set-up fee including a modem, which drops to $95 if you supply your own modem. While Telesurf says its ADSL plan is "based on no contract", you can be slugged with cancellation fees and it appears Telesurf's ADSL Critical Information Summary hasn't been updates to allow for its latest plans. To quote the contradictory fine print:

"This service is based on no contract period. You will be charged an early termination charge (ETC) if you transfer your service to another provider. The ETC will be $30 for each month remaining in the 24 month contract and, if you chose to disconnect your service within the first 12 months of the contract, a $120 disconnection fee will apply."

Telesurf extras

An NBN connection won't do you much good without a compatible modem-router capable of sharing that connection among your various devices. Telesurf bundles a basic modem with its NBN service, or you can spend $109 to upgrade to the Netcomm Wireless NF4V with Gigabit Ethernet, 300 Mbps 2.4GHz Wi-Fi and VoIP.

Telesurf also offers a home phone service alongside its NBN and ADSL plans. For $9.95 p/m, NBN customers receive a VoIP line with unlimited local and national calls plus 22c/min mobile calls. There are also the options to add voicemail and extra voice lines, as well as purchase handsets.

Meanwhile, ADSL customers can sign up for a $32.35 p/m Tele Talk home phone service including unlimited local calls, 9c/min national calls and 28c/min mobile calls.

Keep in mind that Telesurf can also connect homes via the Opticomm and LBNCo fibre networks which are available in some new residential developments, retirement villages and apartment buildings.

How does Telesurf compare?

Telesurf's aggressive pricing certainly helps it stack up well against the competition, although the trade-off is that you're faced with set-up fees that can't be waived by signing up for a long-term deal. The below comparisons are based on 12-month plans.


How do Telesurf's fixed line NBN plans compare?

You'll struggle to find NBN providers that can undercut Telesurf's $39 p/m 200GB Basic plan. Keep in mind some of these rival deals include a home phone. Some internet providers will also boost your download speeds or monthly data allowance for only a few dollars more.


Telesurf remains very competitive once you step up to unlimited monthly downloads at Basic speed. Only a few providers can do better, some offering month-to-month deals.


The above comparisons remain valid once you crank up the speed, keeping in mind that the extra amount you pay Telesurf depends on whether you're on a 200MB or unlimited plan. As for rivals, their tier pricing can vary slightly depending on whether or not you're on a contract.

TelesurfTeleronExetelMateFlip TVBarefootBuzz Telco
25Mbps$10/$15$10 extraN/AN/A$10 extraN/A$10 extra
50Mbps$20/$25$20 extra$5 extra$10 extra$30 extra$10 extra$16 extra
100Mbps$30/$35$30 extra$35 extra$40 extraN/A$40 extra$20 extra

How do Telesurf's phone packs compare?

Here Telesurf's value proposition starts to fall down, especially as you're hit with a $70 set-up fee. Expect to pay extra if the line is inactive, if a visit from a technician is required or if you need a whole new phone line installed.

You can't opt for a home phone line and stick with the pay-as-you-go rates. If you want a phone line you need to pay an extra for a bundle. On the NBN you'll pay $9.95 p/m (see table below) for a VoIP line with unlimited local and national calls plus 22c/min mobile calls.

Meanwhile on ADSL you can sign up for a $32.35 p/m Tele Talk home phone service including unlimited local calls, 9c/min national calls and 28c/min mobile calls. Many providers can do a better deal on ADSL when bundling a home phone. On ADSL or NBN, Telesurf isn't a great choice if you're looking for pay-as-you-go or unlimited mobile calls.

TelesurfBarefoot TelecomExetelHello BroadbandFlip TVSpintelTeleron
Pay-as-you-goN/AN/AN/AN/A$0 extra$0 extraN/A
Unlimited local and national calls$9.95N/AN/A$10 extra$5 extraN/A$10
Unlimited local, national and mobile callsN/A$9 extra$10

extra

$40 extra$10 extra$10 extraN/A

How do Telesurf's ADSL plans compare?

Unlimited ADSL data for $44.95 a month is a very good deal and only a handful of rivals can undercut it as part of their special deals. Keep in mind that unlike Telesurf, some of these rival deals might include a home phone at these prices. Set-up fees can also vary.


Why should you consider Telesurf?

Whether you're interested in an NBN or ADSL connection, Telesurf's pricing is tough to beat with the advantage of unlimited downloads available at any speed tier. Unfortunately the lack of HFC and fixed wireless plans might hamper metro and regional users respectively.

Telesurf's value proposition falters if you also want a voice line, especially on ADSL where some providers will bundle a voice service for much less. The voice plans are also disappointing if you're looking for a basic pay-as-you-go service or the full package with unlimited calls to mobile.


For more broadband news, deals and offers, follow and subscribe below


Latest broadband news

Back to top

Read more on this topic

The latest broadband offers on finder

Ask an Expert

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, read the PDS or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms and Conditions and Privacy Policy.
Ask a question
Go to site