ACN broadband plans compared April 2019

Is ACN the right broadband provider for you? Let's find out.

Is ACN right for me?

  • What does ACN offer? ACN specialises in NBN and ADSL broadband services targeted at Aussie businesses, though its plans are available to regular Australians too.
  • Product highlights: ACN's broadband bundles include unlimited local, national and mobile calls, consolidating your Internet and phone needs under a single bill.
  • Watch out for: ACN's broadband plans are only available on 12-month and 24-month contracts, locking you in for the long-term unless you're willing to pay a hefty early cancellation fee.


ACN's NBN plans explained

ACN covers all the core access technologies with its NBN plans, servicing Fibre to the Premises (FTTP), Fibre to the Node (FTTN), Fibre to the Curb (FTTC), Fibre to the Building (FTTB), Hybrid-Fibre Coaxial (HFC) and fixed wireless customers. It does not offer any satellite NBN plans, however.

All ACN's NBN plans operate on a 6-month or 18-month contract. Along with both capped and unlimited data options, they are available as standalone broadband services as well as phone and Internet bundles featuring a Voice over IP (VoIP) phone service. Depending on the specific plan, you can choose between up to three of the four NBN speed tiers: Basic (nbn12), Standard Plus (nbn50) or Premium (nbn100).


ACN's ADSL plans explained

For Aussies still waiting on the NBN rollout to hit their area, ACN offers a range of ADSL broadband plans and bundles. Like its NBN plans, these operate on 12-month and 24-month contracts, with a variety of data caps and call inclusions to choose from depending on your needs. Keep in mind that while the ADSL bundles include line rental, you'll need to have an existing active phone line service to purchase ACN's standalone ADSL plans.

In the bundle space, here's what ACN has to offer:

  • ADSL Starter Bundle: 100GB of data and unlimited local/national calls for $60 per month
  • ADSL Super Bundle: 500GB of data, unlimited local/national calls and unlimited international calls to 35 landline destinations and 15 mobile destinations for $75 per month
  • ADSL Mega Bundle: Unlimited data, unlimited local/national/mobile calls and unlimited international calls to 70 landline destinations and 30 mobile destinations for $90 per month

How does ACN compare?

While ACN offers a decent range of NBN and ADSL services, it struggles to distinguish itself from the many faster and more affordable competitors in the Australian broadband market.

NBN plans comparison

  • Pricier than many competing plans
  • No month-to-month contract options

ADSL plan comparison

  • More expensive than the competition
  • Value doesn't justify the 12-month or 24-month commitment

Why should you consider ACN?

It's hard to make a case for ACN's broadband plans. Whether you're in the NBN camp or looking for an ADSL service, you can find significantly cheaper plans with far more bang for your buck from other Aussie telcos. ACN's decision to only offer its plans on 12-month and 24-month contracts doesn't help it either, as most of its competitors will let you sign up on a no-lock-in, month-to-month contract for a cheaper monthly fee and charge you less upfront.

ACN's phone and Internet bundles are slightly more attractive than its standalone plans, but even these lack the value offered by competing telcos.

Ultimately, it's difficult to recommend ACN when there are so many superior options on the market. It's not the worst broadband provider out there, but you can do better by shopping around.

How to contact ACN

Support platform
Technical support1300 881 778
Customer service1300 881 778
Email supportContact form
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