What isn’t covered by travel insurance?

Posted: 18 April 2018 5:01 am


Travel insurance rules continue to change as a result of the pandemic. Some information may not be accurate at this time. It’s even more important to double-check all details that matter to you before taking out cover. Please note:
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    Surprising situations not covered by travel insurance.

    We all know the benefits of having travel insurance – cover for medical, cancellation, blah, blah, blah. But have you ever taken a closer look at your policy to see what's not covered? No?

    Luckily for you, we spoke with Ash Zaman from Travel Insurance Direct to find out some of the surprising situations where you won't be covered by travel insurance.

    1. Carrier caused trip interruption

    If your flight is delayed because of a mechanical or scheduling fault caused by the airline, you won't be covered by your travel insurance policy.

    "Whilst travel insurers will generally cover you for trip interruption due to things such as natural disasters and medical emergencies, they won’t cover you for costs arising from a problem with an airline such as mechanical faults or scheduling faults. However, if you are impacted – follow up with your airline directly, if they are liable they should offer compensation," Zaman said.

    2. Terrorism

    Did you know that most travel insurers don't cover terrorism? This means if something happens, you won’t be covered for any costs associated with an act or threat of terrorism. However, there are some insurers that will cover medical expenses.

    3. Unsupervised luggage and personal effects

    Think you'll be covered if your bag is snatched while you're in the bathroom? Nope. While theft is covered by most policies, you're not covered if the item is left unsupervised.

    "Leaving your phone and wallet unattended at the beach whilst you go for a swim back home might not be a good idea, doing so overseas generally means you are not covered for any subsequent loss or theft. This can sometimes be chalked up to ‘the holiday effect’ whereby you’re having a great time (as you rightly should!) but then you let your guard down," Zaman said.

    4. Pre-existing medical condition

    Pre-existing conditions are a tricky area. Most insurers have a list of conditions that are automatically covered, some that can be covered for an additional cost and others that are excluded from cover. This is why it's important to do your homework before you go overseas. If you have to be treated overseas and it's for a pre-existing condition that's not listed on your policy, you could be up for huge medical bills that won't be covered by your insurer.

    5. Change of mind

    Cancel-for-any-reason cover has only just arrived in Australia with only one insurer, Cover-More, offering cover through its retail brands.

    warningPlease note that Cover-More has announced a suspension of any new Cancel For Any Reason (CFAR) policies as of 5pm AEST on Friday 13 March 2020 in Australia and New Zealand, in the face of the global coronavirus crisis. If you've already purchased CFAR before this date, you'll still be covered as per the usual terms and conditions.

    "Unfortunately most insurers won’t cover you if you simply change your mind and no longer want to go on your holiday. Example – that beach holiday to Thailand you had planned for June doesn’t seem as fun as you initially thought and now you want to go to Fiji in July instead – not covered," Zaman said.

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    2 Responses

      Default Gravatar
      UserApril 19, 2018

      I am a type one diabetic and am a noble to find an insurance company that is willing to offer replacement cost on medication if it is lost or stolen while traveling in the USA. They will replace for what I have paid in Australia (one month supply around $10) in the USA cost would be around $1000 for a month supply.

        Avatarfinder Customer Care
        JoshuaApril 19, 2018Staff

        Hello there,

        Thanks for getting in touch.

        I understand that you are looking for an insurance company that will provide you the necessary cover in case your medication is lost or stolen.

        Most standard travel insurance policies do not cover the loss or theft of prescription drugs. If you’ll be taking regular medication during your trip, you generally won’t be able to find cover for them as the drugs are for a pre-existing condition. However, if you are hospitalised overseas and are prescribed medication for a new ailment, you may be able to make a claim under the overseas medical section of your policy.

        You can learn more and compare quotes from different insurer from our travel insurance and prescription medication page.

        I hope this helps. Should you have further questions, please don’t hesitate to reach out again.

        Have a wonderful day!


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