Travel With Jane

Travel with Jane Review

Travel with Jane travel insurance offers up to $25,000 in cancellation cover and $10,000 for theft or damage to personal items on its domestic insurance policies. Get peace of mind for your next trip.

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Important:

Travel insurance rules continue to change as a result of the pandemic. Some information may not be accurate at this time. It’s even more important to double-check all details that matter to you before taking out cover. Please note:
    • Some policies may not be available through Finder at this time
    • It’s unlikely that your policy will cover expenses from border closures

    Our Verdict

    • Travel with Jane's flexible add-ons allow you to customise your travel insurance policy to suit your needs, whether it be extra cover for pregnancy, adventure sports, vehicle rental excess or cruise cover.
    • If you're planning on a staycation this year, Travel with Jane provides up to $25,000 in trip cancellation cover, more than double that of some of its competitors like Amex and Cover-More.
    • Our research team found seven travel insurance providers that offer some kind of cover for COVID-19, but Travel with Jane wasn't one of them.

    Review by our senior insurance writer James Martin

    Travel with Jane offers budget-friendly travel insurance policies whether you're heading off on a staycation or exploring overseas. The company also donates 10% of all sales to the "Scrap the Gap" campaign, so you can do your bit to support gender equality at the same time.

    Compare travel insurance policies below to find one that fits your personal needs and budget.

    Compare your travel insurance quotes

    warning Finally, some good news! Domestic travel is picking up, so some insurers have started offering cover again 🦘
    Just remember, you won't be covered for any pandemic related claims if you do take out domestic travel insurance.
    International travel insurance is limited and sometimes unavailable at this point.

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    Summary of Travel with Jane's Comprehensive policy

    Overseas Medical and Hospital ExpensesUnlimited
    Cancellation and Amendment Fees$25,000
    Luggage and Personal Effects$10,000
    Maximum Age Limit98

    Table updated July 2021

    Travel with Jane: 4 policy options

    Compare the 4 travel policy options that Travel with Jane offers.

    globe

    Comprehensive

    Travel with Jane's highest level of cover for international travel.

    photo

    Basic

    This policy is slightly cheaper while keeping most policy essentials.

    passport

    Saver

    The budget-friendly option that offers a bare bones policy.

    What policy features are offered by Travel with Jane?

    Here is a list of benefits included in Travel with Jane travel insurance policies (as of 1st of July 2021), this should make it easier to figure out which policy is suitable for your trip.

    BenefitSaverBasicComprehensiveDomestic
    Excess$100$100$100$100
    Overseas medical and hospitalUnlimitedUnlimitedUnlimited
    Overseas dental$500$2,000$2,000
    Overseas funeral expenses$10,000 per person$15,000 per person$20,000 per person
    Cancellation costs
    $15,000$25,000$25,000
    Emergency medical & transport
    $500,000Unlimited
    Loss of income
    $5,200$12,000
    Travel delay
    $1,500$3,000$1,500
    Airfares for resumption of travel
    $1,500$3,000
    Alternative transport costs for special events
    $2,000$5,000
    Theft or damage to baggage & personal items
    $2,000$10,000$10,000
    Personal money/cash
    $300$1,000$1,000
    Luggage delay
    $500$750$750
    Return airfare
    $1,000$5,000
    Cash in hospital $100 / $1,500$150 / $3,500$200 / $6,000
    Travel documents
    $2,500$2,500
    Emergency non-medical expenses
    $500,000Unlimited
    Emergency travel companion
    $2,000$2,500
    Personal accident
    $15,500$37,500$15,000
    Legal liability$3,500,000$3,500,000$3,500,000$1,000,000
    Housing of domestic pets
    $650$650
    Domestic services
    $2,000$10,000$10,000
    Hijack
    $500$1,000

    Table updated: July 2021

    What benefits can be added on with a Travel with Jane policy?

    You only pay for the benefits that matter to you. Think about your trip and add on the benefits to make a tailored policy for you.

    • Snow. Add this pack onto your policy if you're going on a snow trip internationally or domestically. Get cover for your own equipment and prepaid costs like lift passes and accommodation.
    • Pregnancy. Covers pregnancy for up to 32 weeks (with a single baby) for unexpected or emergency medical help while you're travelling.
    • Cruise. Add this pack onto your policy to cruise in peace knowing you're covered for things such as onboard medical assistance, missed shore excursions, and even if your fancy gown is lost or damaged.
    • Device. Is your phone worth more than $1,000? Specific limits apply to items such as phones, laptops and cameras. Make sure you get the right level of cover for your electronics.
    • Adventure. Walking on the wilder side? Get cover for sports injuries, if your equipment is damaged or if you get sick and can't partake in an activity.
    • Car rental excess. This can reduce your out-of-pocket expenses if you get into an accident with your rental car on your trip.
    • Water sports. Cover for your underwater and on-water gear such as surfboards and diving gear.
    • Business. Cover for your business equipment and business related expenses while you're traveling.
    • Bicycle. If your bike is worth more than $1,500, get your fancy bike cover for loss, theft and damage while you're traveling.
    • Golf. Golf gear can be expensive stuff, get cover against loss, theft and damage.

    Get your quote with add-ons

    What's not covered in my Travel with Jane policy?

    As with most insurers, there are some things that you cannot get cover for. A more detailed list can be found in your Product Disclosure Statement (PDS).

    • If your claim is related to an add-on pack and you did not purchase the add-on. For example, if you are injured while skiing and you didn't purchase a snow pack, you will most likely not be covered for out-of-pocket expenses.
    • You're not covered if you participate in parachuting, skydiving, hang gliding or are in an air supported device unless you're in a licenced passenger aircraft or chartered company.
    • If you choose to ignore government travel warnings.
    • If you involve yourself with criminal acts, dishonesty or collusion.
    • Out-of-pocket travel expenses caused by your own booking errors and arrangements, for example, if you were refused entry into a country because you didn't have the right visas.

    A full list of general exclusions can be found on Page 57 of Travel with Jane's PDS.

    How can I get in touch with Travel with Jane?

    Emergency Response Team (24/7 help): +61 2 9159 6649

    Make a claim online: Start your claim at home https://www.travelwithjane.com/claim-online/

    General enquiries: hello@travelwithjane.com

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    2 Responses

      Default Gravatar
      JesseMay 21, 2017

      Purchase Receipts:

      Most people do not keep receipts of all equipment purchased such as camera and smartphone that may be two years old or more. In the event of a claim, does it mean no receipt no claim?

        Default Gravatar
        LiezlMay 21, 2017

        Hi Jesse,

        Thanks for your question.

        Travel insurance claims typically need to be supported with evidence like police reports or itemised receipts. Without these, claims can be denied as it will be difficult to prove the veracity of ownership. It would be best to always refer to your travel insurance’s policies terms and conditions to know the supporting documents required when filing for claims.

        I hope this helps.

        Cheers,
        Liezl

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